# Firmware Updates **URL:** https://community.anviz.com/c/anviz-releases/firmware-updates/37.md [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) --- ## [About the Firmware Updates category](https://community.anviz.com/t/about-the-firmware-updates-category/51)
**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\ **Replies:** 0
--- ## [Anviz M5-PLUS firmware + tool needed](https://community.anviz.com/t/anviz-m5-plus-firmware-tool-needed/2781)
**Author:** [@patricio.neotel](https://community.anviz.com/u/patricio.neotel)\ **Replies:** 2\ **Last updated:** [October 13, 2026, 8:03am UTC](https://community.anviz.com/t/anviz-m5-plus-firmware-tool-needed/2781 "2026-10-13T08:03:38Z")
Our M5 plus FP reader entered a boot loop, latest firmware and update tool needed. Thanks Patricio --- ## [V30 Pro Firmware Updates](https://community.anviz.com/t/v30-pro-firmware-updates/1153)
**Author:** [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Replies:** 6\ **Last updated:** [September 4, 2026, 8:22am UTC](https://community.anviz.com/t/v30-pro-firmware-updates/1153 "2026-09-04T08:22:14Z")
Greetings, I need to upgrade/update VF30 Pro firmware. Where is the official ANVIZ Link for latest firware for download? --- ## [Bio-Office TC350 original firmware](https://community.anviz.com/t/bio-office-tc350-original-firmware/2778)
**Author:** [@Omnia\_Expert\_Service](https://community.anviz.com/u/Omnia_Expert_Service)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 7:44am UTC](https://community.anviz.com/t/bio-office-tc350-original-firmware/2778 "2026-08-31T07:44:18Z")
I mistakenly flashed an Anviz firmware onto a Bio-Office TC350 hardware variant. The application works but the keyboard matrix is completely scrambled. I need the original Bio-Office TC350 Version 1.63 binary patch file … --- ## [Firmware update ANVIZ Facepass 7-IRT](https://community.anviz.com/t/firmware-update-anviz-facepass-7-irt/2758)
**Author:** [@uvaduva](https://community.anviz.com/u/uvaduva)\ **Replies:** 1\ **Last updated:** [August 28, 2026, 12:33pm UTC](https://community.anviz.com/t/firmware-update-anviz-facepass-7-irt/2758 "2026-08-28T12:33:22Z")
Hello. I need the update from an anviz Facepass 7-IRT Thank you. --- ## [Subject: Firmware Request for FacePass 7 Pro – Version 03.76.B4 Dear Anviz Support Team, I have multiple FacePass 7 Pro devices running different firmware versions. I recently added new devices, and this version mismatch is causing synchronization and a](https://community.anviz.com/t/subject-firmware-request-for-facepass-7-pro-version-03-76-b4-dear-anviz-support-team-i-have-multiple-facepass-7-pro-devices-running-different-firmware-versions-i-recently-added-new-devices-and-this-version-mismatch-is-causing-synchronization-and-a/2767)
**Author:** [@Mohamadalhaaaj](https://community.anviz.com/u/Mohamadalhaaaj)\ **Replies:** 0\ **Last updated:** [August 22, 2026, 8:57am UTC](https://community.anviz.com/t/subject-firmware-request-for-facepass-7-pro-version-03-76-b4-dear-anviz-support-team-i-have-multiple-facepass-7-pro-devices-running-different-firmware-versions-i-recently-added-new-devices-and-this-version-mismatch-is-causing-synchronization-and-a/2767 "2026-08-22T08:57:51Z")
Subject: Firmware Request for FacePass 7 Pro – Version 03.76.B4 ​Dear Anviz Support Team, ​I have multiple FacePass 7 Pro devices running different firmware versions. I recently added new devices, and this version mism… --- ## [Fimware Update - Help with batch update safety measures](https://community.anviz.com/t/fimware-update-help-with-batch-update-safety-measures/2737)
**Author:** [@mrodrigues](https://community.anviz.com/u/mrodrigues)\ **Replies:** 7\ **Last updated:** [July 29, 2026, 7:40am UTC](https://community.anviz.com/t/fimware-update-help-with-batch-update-safety-measures/2737 "2026-07-29T07:40:56Z")
Hi all, We have a client with 70 devices installed and we are planning a firmware update on all of them to get the improved facial detection algorithm. I do have a couple of questions: If there’s any problem with the… --- ## [C2 Pro firmware](https://community.anviz.com/t/c2-pro-firmware/2417)
**Author:** [@WiT](https://community.anviz.com/u/WiT)\ **Replies:** 7\ **Last updated:** [June 9, 2026, 1:30pm UTC](https://community.anviz.com/t/c2-pro-firmware/2417 "2026-06-09T13:30:04Z")
Hello, We kindly request the firmware for our C2 Pro devices with the option to enter the cloud server address unlocked, so that we can connect new devices to our integration (just like we currently have with OA1000). … --- ## [C2 PRO FW request](https://community.anviz.com/t/c2-pro-fw-request/1314)
**Author:** [@assistenza](https://community.anviz.com/u/assistenza)\ **Replies:** 40\ **Last updated:** [April 19, 2026, 5:19pm UTC](https://community.anviz.com/t/c2-pro-fw-request/1314 "2026-04-19T17:19:43Z")
Hi Support, I’m looking for a new or a different FW version for C2 PRO because at the moment I have a trouble with an integration software, developed by third parts. At the moment my device have 03.A4.BB release. I tr… --- ## [Desconexion de equipos en la red y actulizacion de firmware facedeep 5 irt](https://community.anviz.com/t/desconexion-de-equipos-en-la-red-y-actulizacion-de-firmware-facedeep-5-irt/2726)
**Author:** [@Mario](https://community.anviz.com/u/Mario)\ **Replies:** 0\ **Last updated:** [April 14, 2026, 5:07pm UTC](https://community.anviz.com/t/desconexion-de-equipos-en-la-red-y-actulizacion-de-firmware-facedeep-5-irt/2726 "2026-04-14T17:07:32Z")
Buen dia tengo un prblema con mis equipos ya que algunso pierden conexion y se desconectan de la red uno lo restablesi de fabrica y quiero ver si hay manera de actulizarlo a la ultima version y ver si mejora ese error. … --- ## [Request firmware 03.12.04 for Anviz C2 Pro](https://community.anviz.com/t/request-firmware-03-12-04-for-anviz-c2-pro/1498)
**Author:** [@soljon121890](https://community.anviz.com/u/soljon121890)\ **Replies:** 15\ **Last updated:** [April 14, 2026, 4:29pm UTC](https://community.anviz.com/t/request-firmware-03-12-04-for-anviz-c2-pro/1498 "2026-04-14T16:29:03Z")
Good day! can i request firmware version 03.12.04 for Anviz C2 Pro. Thank you --- ## [VF30-N last firmware](https://community.anviz.com/t/vf30-n-last-firmware/2719)
**Author:** [@assistenza](https://community.anviz.com/u/assistenza)\ **Replies:** 2\ **Last updated:** [March 27, 2026, 11:24am UTC](https://community.anviz.com/t/vf30-n-last-firmware/2719 "2026-03-27T11:24:19Z")
Hi, our VF30-N units have FW 06.21.F1, there are any new release availble? Regards --- ## [Summary for Anviz Product's Firmware](https://community.anviz.com/t/summary-for-anviz-products-firmware/510)
**Author:** [@Johnny\_Anviz](https://community.anviz.com/u/Johnny_Anviz)\ **Replies:** 116\ **Last updated:** [March 13, 2026, 11:37am UTC](https://community.anviz.com/t/summary-for-anviz-products-firmware/510 "2026-03-13T11:37:48Z")
For convenience we made this topic listing all firmware of Anviz access control & time attendance device. You can upgrade your device as necessary. If you don’t know how to upgrade the firmware, please refer to the upgr… --- ## [(03.16.AY)New Firmware Released for C2 Slim Freezing with Blinking Green Light](https://community.anviz.com/t/03-16-ay-new-firmware-released-for-c2-slim-freezing-with-blinking-green-light/76)
**Author:** [@Johnny\_Anviz](https://community.anviz.com/u/Johnny_Anviz)\ **Replies:** 10\ **Last updated:** [March 13, 2026, 11:36am UTC](https://community.anviz.com/t/03-16-ay-new-firmware-released-for-c2-slim-freezing-with-blinking-green-light/76 "2026-03-13T11:36:00Z")
Recently, we released the latest kernel firmware in order to experience better performance on our C2 Slim device. Hereby, our team creates this faq in order to help customers understand how to update the firmware correct… --- ## [Firmware y desconexión aparatos](https://community.anviz.com/t/firmware-y-desconexion-aparatos/1469)
**Author:** [@Jalonso](https://community.anviz.com/u/Jalonso)\ **Replies:** 16\ **Last updated:** [December 3, 2025, 2:20pm UTC](https://community.anviz.com/t/firmware-y-desconexion-aparatos/1469 "2025-12-03T14:20:41Z")
Hola, Muchas gracias por el apoyo de esta comunidad, es mi primer post y necesito resolver varias dudas. Os pongo en contexto… Tengo 5 unidades TC550 con el firmware 3.26.B1 y 2 unidades nuevas VF30 PRO con el firmwar… --- ## [Italian voice for W1C-Pro](https://community.anviz.com/t/italian-voice-for-w1c-pro/2656)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 0\ **Last updated:** [November 18, 2025, 12:19pm UTC](https://community.anviz.com/t/italian-voice-for-w1c-pro/2656 "2025-11-18T12:19:49Z")
Hi, my W1C-PRO have italian language but when enroll by card error it and speak in english voice ? Can send me patch correct with italian voice ? Thanks !! --- ## [Request firmware anviz w1c pro](https://community.anviz.com/t/request-firmware-anviz-w1c-pro/1871)
**Author:** [@claudio](https://community.anviz.com/u/claudio)\ **Replies:** 9\ **Last updated:** [November 11, 2025, 8:55am UTC](https://community.anviz.com/t/request-firmware-anviz-w1c-pro/1871 "2025-11-11T08:55:00Z")
Please can i have the latest firmware for anviz w1c pro? This is my configuration: Thank you in advance --- ## [Firmware update W1 PRO](https://community.anviz.com/t/firmware-update-w1-pro/1970)
**Author:** [@jcardoso](https://community.anviz.com/u/jcardoso)\ **Replies:** 10\ **Last updated:** [November 11, 2025, 8:34am UTC](https://community.anviz.com/t/firmware-update-w1-pro/1970 "2025-11-11T08:34:43Z")
Hello i need the firmware for w1 pro ,i have kernel : g67aef6f\_W04 , current firmware: 03.26.BN\_dark Serial: 0680220822500013 I can acess the device thanks --- ## [Latest firmware Facedeep3](https://community.anviz.com/t/latest-firmware-facedeep3/1669)
**Author:** [@araujogoncalvespedro](https://community.anviz.com/u/araujogoncalvespedro)\ **Replies:** 5\ **Last updated:** [November 11, 2025, 7:47am UTC](https://community.anviz.com/t/latest-firmware-facedeep3/1669 "2025-11-11T07:47:08Z")
Hello. Ifinished installing my facedeep 3. First, i would like o update it to the latest firmware if possible. Where can i get it? After that, i have a few questions: How to avoid accidental punch in/out? My facedee… --- ## [C2 pro update firmware](https://community.anviz.com/t/c2-pro-update-firmware/2647)
**Author:** [@Aldro](https://community.anviz.com/u/Aldro)\ **Replies:** 1\ **Last updated:** [November 11, 2025, 7:22am UTC](https://community.anviz.com/t/c2-pro-update-firmware/2647 "2025-11-11T07:22:22Z")
hi, Where can I find firmware 02.10.96 for c2 pro? thks --- ## [Latest C2 Pro firmware](https://community.anviz.com/t/latest-c2-pro-firmware/2655)
**Author:** [@Garcia](https://community.anviz.com/u/Garcia)\ **Replies:** 0\ **Last updated:** [November 7, 2025, 4:38pm UTC](https://community.anviz.com/t/latest-c2-pro-firmware/2655 "2025-11-07T16:38:23Z")
Good evening. How could I get the latest firmwar release for a C2 Pro? Serial number is 1470200018470085 and build is 02.12.89. --- ## [Firmware request for OA1000 Mercury Pro 2k](https://community.anviz.com/t/firmware-request-for-oa1000-mercury-pro-2k/2568)
**Author:** [@Canto](https://community.anviz.com/u/Canto)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 8:02am UTC](https://community.anviz.com/t/firmware-request-for-oa1000-mercury-pro-2k/2568 "2025-08-08T08:02:42Z")
@Johnny\_Anviz @Technical\_Anviz Please Anybody can help me!! I need to Find where to download the fimware upgrade for my device MODEL: OA1000 Mercury Pro 2k MY CURRENT FIRMWARE VERSION IS: 02.02.71\_MER\_SAT SERIAL NUM… --- ## [W1Pro EM - 03.26.CW\_dark](https://community.anviz.com/t/w1pro-em-03-26-cw-dark/2553)
**Author:** [@Ivanov](https://community.anviz.com/u/Ivanov)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 7:56am UTC](https://community.anviz.com/t/w1pro-em-03-26-cw-dark/2553 "2025-08-08T07:56:32Z")
Good day. We bought Anviz W1Pro-EM-WiFi sn 0680100024490203 The firmware is 03.26.CW\_dark, we connected it to crosschex, when loading fingerprints, it does not give any errors, but the fingerprints themselves do not app… --- ## [Solicitud de actualización de firmware](https://community.anviz.com/t/solicitud-de-actualizacion-de-firmware/2582)
**Author:** [@Quintana\_Gonzalez](https://community.anviz.com/u/Quintana_Gonzalez)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 6:39am UTC](https://community.anviz.com/t/solicitud-de-actualizacion-de-firmware/2582 "2025-07-17T06:39:25Z")
Hola, Tengo varios dispositivos anviz c2 Pro. Me gustaría actualizar el firmware. El dispositivo que quiero actualizar tiene este serial number: 1470200017330081 y BuildVersion: 02.12.38 ¿Me podrian indicar como obten… --- ## [A350 - Italian Voice](https://community.anviz.com/t/a350-italian-voice/2495)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 3\ **Last updated:** [July 15, 2025, 3:14pm UTC](https://community.anviz.com/t/a350-italian-voice/2495 "2025-07-15T15:14:17Z")
Hi, we have a A350, we have set italian language but voice not change and it’s in english. Can you send an update for can set italian voice ? In attach image of device info i wait your reply … Thanks --- ## [W1-PRO italian language](https://community.anviz.com/t/w1-pro-italian-language/2561)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 0\ **Last updated:** [June 30, 2025, 5:16pm UTC](https://community.anviz.com/t/w1-pro-italian-language/2561 "2025-06-30T17:16:05Z")
hi my W1-PRO have italian language but when enroll by card or finger only on error it speak well in italian with female voice but when enroll is valid it says in english “thank you” with male voice ? i already have the … --- ## [Request firmware Facedeep 3](https://community.anviz.com/t/request-firmware-facedeep-3/2551)
**Author:** [@joao.a.dias](https://community.anviz.com/u/joao.a.dias)\ **Replies:** 0\ **Last updated:** [June 24, 2025, 2:22pm UTC](https://community.anviz.com/t/request-firmware-facedeep-3/2551 "2025-06-24T14:22:29Z")
I have a FaceDeep 3 with full memory, in the browser management I have no option to delete, through CrossChex only the numerator is reset but the records are not deleted. Is there any firmware that corrects the problem? … --- ## [Firmware request for EP300pro](https://community.anviz.com/t/firmware-request-for-ep300pro/2501)
**Author:** [@soporte7](https://community.anviz.com/u/soporte7)\ **Replies:** 1\ **Last updated:** [May 30, 2025, 8:35am UTC](https://community.anviz.com/t/firmware-request-for-ep300pro/2501 "2025-05-30T08:35:12Z")
Hola! Tengo un Anviz EP300Pro EM que no toma las huellas sin antes activar el lector presionando alguna tecla. Tengo el FW 03.46.BR\_dark y quisiera saber si hay alguna actualización. Equipo SN: 0730200032120850 Mucha… --- ## [Conectar CrossCheck API con Power bi](https://community.anviz.com/t/conectar-crosscheck-api-con-power-bi/2487)
**Author:** [@user22](https://community.anviz.com/u/user22)\ **Replies:** 1\ **Last updated:** [May 19, 2025, 8:39am UTC](https://community.anviz.com/t/conectar-crosscheck-api-con-power-bi/2487 "2025-05-19T08:39:04Z")
Hola. Buenas tardes. Necesito asistencia para conectar con Power bi, usando la API. Muchas gracias! --- ## [Requesting firmware update for CX3](https://community.anviz.com/t/requesting-firmware-update-for-cx3/2411)
**Author:** [@user17](https://community.anviz.com/u/user17)\ **Replies:** 1\ **Last updated:** [March 28, 2025, 3:10am UTC](https://community.anviz.com/t/requesting-firmware-update-for-cx3/2411 "2025-03-28T03:10:44Z")
Hi, requesting firmware update for CX3 as the export data file is not readable. Current Firmware: V03.46.C2 SN: 0620100024220014 [Next page](https://community.anviz.com/c/anviz-releases/firmware-updates/37.md?page=1)