# Feature Request

**URL:** https://community.anviz.com/c/feature-request/32.md

[Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md)

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## [About the Feature Request category](https://community.anviz.com/t/about-the-feature-request-category/46)

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**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\
**Replies:** 1\
**Last updated:** [October 27, 2022, 2:20pm UTC](https://community.anviz.com/t/about-the-feature-request-category/46 "2022-10-27T14:20:49Z")

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Share your feature requests for Anviz Access Control, Time Attendance, Surveillance, Hardware, Software, our Solutions and more, here!

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## [Hardware o Time Attendance](https://community.anviz.com/t/hardware-o-time-attendance/2747)

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**Author:** [@Gonzalez2](https://community.anviz.com/u/Gonzalez2)\
**Replies:** 0\
**Last updated:** [June 3, 2026, 10:33pm UTC](https://community.anviz.com/t/hardware-o-time-attendance/2747 "2026-06-03T22:33:00Z")

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EP30 Stuck in Boot Loop after “Full Disk” - CrossChex Failed to clear logs \[1\] Body (Cuerpo del mensaje): Hello Anviz Support Team, My EP30 device is stuck in a boot loop after showing a “Full Disk” error. I can succe…

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## [CX3 Unable to create reports](https://community.anviz.com/t/cx3-unable-to-create-reports/2714)

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**Author:** [@Orta](https://community.anviz.com/u/Orta)\
**Replies:** 1\
**Last updated:** [March 23, 2026, 9:16am UTC](https://community.anviz.com/t/cx3-unable-to-create-reports/2714 "2026-03-23T09:16:18Z")

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Hello, I recently purchased a CX3. I already setup my the schedule and put the workers’ names in it. I am trying to export the report, I’m following the instructions and I’m using a USB drive dedicated to only that, ho…

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## [CrossChex v 4.3.17.2 can't upload user to VF30P](https://community.anviz.com/t/crosschex-v-4-3-17-2-cant-upload-user-to-vf30p/2682)

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**Author:** [@Pedro](https://community.anviz.com/u/Pedro)\
**Replies:** 2\
**Last updated:** [January 21, 2026, 1:09am UTC](https://community.anviz.com/t/crosschex-v-4-3-17-2-cant-upload-user-to-vf30p/2682 "2026-01-21T01:09:56Z")

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CrossChex v 4.3.17.2 can’t upload user to VF30P. I can get device information, but get an error “can’t establish connection with device” when upload users.

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## [W2 Pro no inicia (doesn´t start)](https://community.anviz.com/t/w2-pro-no-inicia-doesn-t-start/2676)

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**Author:** [@Cuaran\_Lerma](https://community.anviz.com/u/Cuaran_Lerma)\
**Replies:** 2\
**Last updated:** [January 5, 2026, 3:02pm UTC](https://community.anviz.com/t/w2-pro-no-inicia-doesn-t-start/2676 "2026-01-05T15:02:09Z")

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Tengo un lector biométrico W2Pro que de un momento a otro ser reinició y no arranca, se queda en el logo de Anviz, intente cambiar de fuente y conectarlo con USB al pc pero no inicia, ¿qué pudo ocasionar la falla y co…

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## [External ID in Cloud API get records](https://community.anviz.com/t/external-id-in-cloud-api-get-records/2506)

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**Author:** [@user24](https://community.anviz.com/u/user24)\
**Replies:** 0\
**Last updated:** [May 24, 2025, 2:56pm UTC](https://community.anviz.com/t/external-id-in-cloud-api-get-records/2506 "2025-05-24T14:56:57Z")

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When retrieving records via the Cloud API, we noticed that the response does not include the External ID field. We rely on this field to store our custom Employee ID, as the native Employee ID field in CrossChex Cloud do…

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## [Need Help Setting Up Biometric Device for Online Access](https://community.anviz.com/t/need-help-setting-up-biometric-device-for-online-access/2476)

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**Author:** [@Eves](https://community.anviz.com/u/Eves)\
**Replies:** 1\
**Last updated:** [May 12, 2025, 1:25pm UTC](https://community.anviz.com/t/need-help-setting-up-biometric-device-for-online-access/2476 "2025-05-12T13:25:36Z")

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Hi Anviz Community, I recently purchased an Anviz biometric device and I’m trying to set it up for online access, but I’m stuck at a few points. I’ve gone through the user manual, but it’s not very clear when it comes t…

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## [Removing Scheduling Requirements on CX3](https://community.anviz.com/t/removing-scheduling-requirements-on-cx3/2260)

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**Author:** [@widemantractors](https://community.anviz.com/u/widemantractors)\
**Replies:** 8\
**Last updated:** [February 20, 2025, 7:43am UTC](https://community.anviz.com/t/removing-scheduling-requirements-on-cx3/2260 "2025-02-20T07:43:00Z")

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I have a CX3 time clock and our business has very irregular working hours. Anywhere from 5 am till after midnight. We also often have paid lunch breaks so the scheduling requirements on the CX3 make it completely useless…

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## [ID de DISPOSITIVO en reporte de datos actuales](https://community.anviz.com/t/id-de-dispositivo-en-reporte-de-datos-actuales/2268)

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**Author:** [@Rolando](https://community.anviz.com/u/Rolando)\
**Replies:** 2\
**Last updated:** [January 15, 2025, 6:10am UTC](https://community.anviz.com/t/id-de-dispositivo-en-reporte-de-datos-actuales/2268 "2025-01-15T06:10:30Z")

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Hola! Para los clientes que cuentan con múltiples dispositivos, sería genial que en REPORTE DE DATOS ACTUALES pueda mostrar el ID del dispositivo en el cual se realizó la marcación. Por ejemplo hay personal que deben es…

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## [Email notifications](https://community.anviz.com/t/email-notifications/1912)

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**Author:** [@jdodson](https://community.anviz.com/u/jdodson)\
**Replies:** 13\
**Last updated:** [January 2, 2025, 1:53am UTC](https://community.anviz.com/t/email-notifications/1912 "2025-01-02T01:53:44Z")

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We have many employees and rather than having to look and see who may have missed clock in in, it would be nice if someone misses punch in for a shift, we will receive an email notification. Thank you for your considera…

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## [Multiple shifts in 1 week](https://community.anviz.com/t/multiple-shifts-in-1-week/2167)

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**Author:** [@renard.williams](https://community.anviz.com/u/renard.williams)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 7:00am UTC](https://community.anviz.com/t/multiple-shifts-in-1-week/2167 "2024-12-18T07:00:07Z")

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Hi, I am not able to setup multiple shift times in 1 week for my staff. For example today should be 9-5 while tomorrow should be 11-7. Please help!!

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## [View Total Work Hours As Employee](https://community.anviz.com/t/view-total-work-hours-as-employee/1731)

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**Author:** [@matthew.pava](https://community.anviz.com/u/matthew.pava)\
**Replies:** 5\
**Last updated:** [June 17, 2024, 3:30am UTC](https://community.anviz.com/t/view-total-work-hours-as-employee/1731 "2024-06-17T03:30:53Z")

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When I log in as an employee, I want to see the total number of hours I have worked for this week and this pay period.

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## [Cloud API post request employee workno](https://community.anviz.com/t/cloud-api-post-request-employee-workno/1506)

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**Author:** [@ohayo04.jd](https://community.anviz.com/u/ohayo04.jd)\
**Replies:** 1\
**Last updated:** [November 29, 2023, 3:16pm UTC](https://community.anviz.com/t/cloud-api-post-request-employee-workno/1506 "2023-11-29T15:16:39Z")

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As of now the Cloud API is giving all the records based on the duration of payload\[begin\_time\] and payload\[end\_time\]. We are using this and it is good but we also want to fetch data based on the employee workno only so t…

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## [Firmware for w1 pro](https://community.anviz.com/t/firmware-for-w1-pro/1143)

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**Author:** [@hbalalou](https://community.anviz.com/u/hbalalou)\
**Replies:** 3\
**Last updated:** [June 12, 2023, 2:03pm UTC](https://community.anviz.com/t/firmware-for-w1-pro/1143 "2023-06-12T14:03:21Z")

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hello i need the firmware for w1 pro ,i have kernel : ver.gac16008 , current firmware:03.26.33-ARF-EI Serial: 0680200019330958 I can acess the device thanks Helder

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## [Create schedule on excel & upload to system](https://community.anviz.com/t/create-schedule-on-excel-upload-to-system/1100)

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**Author:** [@jsgjr](https://community.anviz.com/u/jsgjr)\
**Replies:** 1\
**Last updated:** [May 9, 2023, 5:46pm UTC](https://community.anviz.com/t/create-schedule-on-excel-upload-to-system/1100 "2023-05-09T17:46:13Z")

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I think it would be great if we could create a schedule on excel and import it through the cloud. For me personally, it’s hard to use the system in place to create schedules. Also, I think that being able to change the d…

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## [Auto sign out users at midnight](https://community.anviz.com/t/auto-sign-out-users-at-midnight/840)

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**Author:** [@itadmingroup](https://community.anviz.com/u/itadmingroup)\
**Replies:** 2\
**Last updated:** [January 23, 2023, 5:32pm UTC](https://community.anviz.com/t/auto-sign-out-users-at-midnight/840 "2023-01-23T17:32:54Z")

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Hi, is there some way to globally force users to be signed out if they forget?. They are coming in to work the next morning and swiping and it says out because it thinks they have been in all night. We are not using shif…

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## [Facedeep 5 extend time and/or force to select in/out](https://community.anviz.com/t/facedeep-5-extend-time-and-or-force-to-select-in-out/148)

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**Author:** [@raul.alejandro](https://community.anviz.com/u/raul.alejandro)\
**Replies:** 2\
**Last updated:** [January 15, 2023, 8:34pm UTC](https://community.anviz.com/t/facedeep-5-extend-time-and-or-force-to-select-in-out/148 "2023-01-15T20:34:40Z")

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Hi It would be nice to be able to force select in or out before recognizing the face or to be able to extend the current time of selecting in/out after recognition, which is very short Thanks in advance

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## [Facepass 7 Pro Screen Saver](https://community.anviz.com/t/facepass-7-pro-screen-saver/814)

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**Author:** [@Ali.Alhajj](https://community.anviz.com/u/Ali.Alhajj)\
**Replies:** 2\
**Last updated:** [January 15, 2023, 8:31pm UTC](https://community.anviz.com/t/facepass-7-pro-screen-saver/814 "2023-01-15T20:31:57Z")

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Hi, we got many requests from clients about if they can change the screensaver and put their logo instead. can we get it done

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## [Managing multiple department on a same attendance system W2](https://community.anviz.com/t/managing-multiple-department-on-a-same-attendance-system-w2/720)

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**Author:** [@Afu](https://community.anviz.com/u/Afu)\
**Replies:** 1\
**Last updated:** [November 17, 2022, 8:35am UTC](https://community.anviz.com/t/managing-multiple-department-on-a-same-attendance-system-w2/720 "2022-11-17T08:35:25Z")

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I would like to know if its possible to add multiple departments on same device of W2 which i am managing on cloud.

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## [Crosschex Standard addon](https://community.anviz.com/t/crosschex-standard-addon/696)

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**Author:** [@jeperaltag](https://community.anviz.com/u/jeperaltag)\
**Replies:** 1\
**Last updated:** [November 4, 2022, 1:58pm UTC](https://community.anviz.com/t/crosschex-standard-addon/696 "2022-11-04T13:58:31Z")

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Hi @Felix\_Anviz. A shortcut for our project that intends to generate the required information for the Panama payroll system PayDay may be using Crosschex Standard. Is it possible to modify the CrossChex Standard code and…

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## [Vote the top 3 video surveillance AI functions you think are the most important](https://community.anviz.com/t/vote-the-top-3-video-surveillance-ai-functions-you-think-are-the-most-important/493)

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**Author:** [@Peter\_Anviz](https://community.anviz.com/u/Peter_Anviz)\
**Replies:** 0\
**Last updated:** [August 16, 2022, 7:38am UTC](https://community.anviz.com/t/vote-the-top-3-video-surveillance-ai-functions-you-think-are-the-most-important/493 "2022-08-16T07:38:07Z")

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AI in Video Surveillance is one of the hottest topics in the latest smart surveillance system. Now time to vote on the top 3 video surveillance AI features you think are most important. poll

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## [Vote for "Temperature Detection" Feature of Face Recognition Terminals](https://community.anviz.com/t/vote-for-temperature-detection-feature-of-face-recognition-terminals/59)

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**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\
**Replies:** 0\
**Last updated:** [March 22, 2022, 5:59am UTC](https://community.anviz.com/t/vote-for-temperature-detection-feature-of-face-recognition-terminals/59 "2022-03-22T05:59:22Z")

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Do you think temperature detection is the feature of “Nice to have” or “Must have” referring to The Face Recognition Terminal?
