# Hardware **URL:** https://community.anviz.com/c/how-it-works/hardware-devices/40.md [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) --- ## [About the Hardware category](https://community.anviz.com/t/about-the-hardware-category/54)
**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\ **Replies:** 0
--- ## [Aiuto con in/out a350c impostato con crosschexcloud](https://community.anviz.com/t/aiuto-con-in-out-a350c-impostato-con-crosschexcloud/2783)
**Author:** [@Erik\_Pastore](https://community.anviz.com/u/Erik_Pastore)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 12:08pm UTC](https://community.anviz.com/t/aiuto-con-in-out-a350c-impostato-con-crosschexcloud/2783 "2026-09-16T12:08:39Z")
Buongiorno, Sto cercando un aiuto su un Anviz a350c. Usiamo sistema crosschexcloud. Impostato le fasce orarie automatiche variabili di in-out. Tutto funziona perfettamente ma se il dipendente striscia due volte in in… --- ## [Conectar dispositivo a Crosscheck W1C Pro](https://community.anviz.com/t/conectar-dispositivo-a-crosscheck-w1c-pro/2727)
**Author:** [@Marta](https://community.anviz.com/u/Marta)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 8:19am UTC](https://community.anviz.com/t/conectar-dispositivo-a-crosscheck-w1c-pro/2727 "2026-04-15T08:19:18Z")
No consigo conectar el dispositivo W1C Pro con CrossCheck. ¿Debo hacerlo a traves de un cable MiniUSB en dispositivo a USB en PC? Me detecta el dispositivo pero cuando le doy a configurar hora me dice que no existe. He … --- ## [Tengo un problema con un reloj Anviz W1PRO](https://community.anviz.com/t/tengo-un-problema-con-un-reloj-anviz-w1pro/2663)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\ **Replies:** 0\ **Last updated:** [December 4, 2025, 9:52pm UTC](https://community.anviz.com/t/tengo-un-problema-con-un-reloj-anviz-w1pro/2663 "2025-12-04T21:52:51Z")
Tengo un problema con un reloj W1PRO, al colocar la huella el reloj se reinicia y cae como bucle se reinicia constantemente alguien podrian ayudarme si se puede arreglar con actualizar Firmware adjunto imagen del núm… --- ## [T5-PRO and SAC921](https://community.anviz.com/t/t5-pro-and-sac921/2630)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 0\ **Last updated:** [September 16, 2025, 1:10pm UTC](https://community.anviz.com/t/t5-pro-and-sac921/2630 "2025-09-16T13:10:24Z")
Hi, we have some devices T5-Pro connected to SC011. If now whe want to use SAC921, they work in same way as SC011 ? We need use only D0 and D1 wire as we make with SC011 ? Thanks --- ## [Fingerprint Sensor dont respond during enrollment-W1 Pro](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830)
**Author:** [@shieldsoft](https://community.anviz.com/u/shieldsoft)\ **Replies:** 14\ **Last updated:** [June 5, 2025, 9:45pm UTC](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830 "2025-06-05T21:45:31Z")
I am using W1 Pro for attendance mgt, with the desktop Crosschex. When i try to enroll a user, device calls for placement of finger but device cant read the fingerprint (read is inactive) till it times out Any solution … --- ## [GC 150 bloqueado por administrador](https://community.anviz.com/t/gc-150-bloqueado-por-administrador/2471)
**Author:** [@Cuaran\_Lerma](https://community.anviz.com/u/Cuaran_Lerma)\ **Replies:** 0\ **Last updated:** [April 30, 2025, 4:52pm UTC](https://community.anviz.com/t/gc-150-bloqueado-por-administrador/2471 "2025-04-30T16:52:48Z")
Tengo un GC 150 que esta bloqueado por administrador, tiene configurado un administrador que no es posible localizar, intente por el CrossChex Standard V4 conectado por USB y no es posible la comunicacion, adicional tien… --- ## [EP30 Configuración (Desactivar usuario administrador ID 0)](https://community.anviz.com/t/ep30-configuracion-desactivar-usuario-administrador-id-0/1717)
**Author:** [@LKUser](https://community.anviz.com/u/LKUser)\ **Replies:** 3\ **Last updated:** [March 25, 2024, 1:58pm UTC](https://community.anviz.com/t/ep30-configuracion-desactivar-usuario-administrador-id-0/1717 "2024-03-25T13:58:45Z")
Hola! Estamos utilizando dispositivos ANVIZ EP30. Estos dispotivos tienen un usuario administrador que puede ser accedido a través de la interfaz del propio dispositivo. Queremos utilizar el usuario administrador únic… --- ## [Anviz A300 remover admin](https://community.anviz.com/t/anviz-a300-remover-admin/1685)
**Author:** [@ricardocvram](https://community.anviz.com/u/ricardocvram)\ **Replies:** 3\ **Last updated:** [March 21, 2024, 5:31pm UTC](https://community.anviz.com/t/anviz-a300-remover-admin/1685 "2024-03-21T17:31:02Z")
Buenos dias Alguien puede ayudarme a remover o ADMIN en un A300, He intentado con la el crosschex via USB sin exito., He intentado tambien con el ID 0 y password : ultimos 6 digitos del numero se serie y no funcion… --- ## [Anviz VF30 Pro no WiFI](https://community.anviz.com/t/anviz-vf30-pro-no-wifi/1698)
**Author:** [@hmoreno](https://community.anviz.com/u/hmoreno)\ **Replies:** 3\ **Last updated:** [March 18, 2024, 4:40pm UTC](https://community.anviz.com/t/anviz-vf30-pro-no-wifi/1698 "2024-03-18T16:40:34Z")
Hi Anviz Support, it is supposed that device Anviz VF30 PRo has WiFI integrated, but my device hasn’t this option in network options of the device, this is possible? or it is needed some firmware upgrade? Thanks in adv… --- ## [C2 slim se congela](https://community.anviz.com/t/c2-slim-se-congela/1550)
**Author:** [@edgar.monroy](https://community.anviz.com/u/edgar.monroy)\ **Replies:** 1\ **Last updated:** [January 2, 2024, 1:38pm UTC](https://community.anviz.com/t/c2-slim-se-congela/1550 "2024-01-02T13:38:42Z")
acabamos de instalar un C2 Slim y todo funcionaba correctamente, hasta pasar los dias se quedo congelado, no lee tarjetas, no funciona el biometrico. vuelve a funcionar solamente cuando lo reinicio de fabrica pero pasan… --- ## [No audio after using card or scanning fingerprint on C2 Pro terminal](https://community.anviz.com/t/no-audio-after-using-card-or-scanning-fingerprint-on-c2-pro-terminal/1555)
**Author:** [@ivette](https://community.anviz.com/u/ivette)\ **Replies:** 1\ **Last updated:** [January 2, 2024, 1:33pm UTC](https://community.anviz.com/t/no-audio-after-using-card-or-scanning-fingerprint-on-c2-pro-terminal/1555 "2024-01-02T13:33:25Z")
We are managing around 150 C2 pro terminals, and one of them recently has a problem with the audio that normally sounds after using the card or scanning the fingerprint (“Thank you” or “access allowed”). The volume on th… --- ## [Disabling user possibility to read TA on the terminal display](https://community.anviz.com/t/disabling-user-possibility-to-read-ta-on-the-terminal-display/1292)
**Author:** [@a.perfetti](https://community.anviz.com/u/a.perfetti)\ **Replies:** 3\ **Last updated:** [August 9, 2023, 6:30am UTC](https://community.anviz.com/t/disabling-user-possibility-to-read-ta-on-the-terminal-display/1292 "2023-08-09T06:30:19Z")
Hello, we have several W1-Pro in our factory and by our policy users should not be able to read their TA on the display but if pressing M after badging they can actually read their last TA. Is there a way to disable this… --- ## [Crosschex Software](https://community.anviz.com/t/crosschex-software/916)
**Author:** [@bobdizon](https://community.anviz.com/u/bobdizon)\ **Replies:** 2\ **Last updated:** [February 26, 2023, 1:58pm UTC](https://community.anviz.com/t/crosschex-software/916 "2023-02-26T13:58:16Z")
Need insights on the Crosschex Apps. Would like to know the difference between the ADD DEVICE - Device ID and Device No. --- ## [Network scheme for M7 Device](https://community.anviz.com/t/network-scheme-for-m7-device/712)
**Author:** [@systechdoo](https://community.anviz.com/u/systechdoo)\ **Replies:** 3\ **Last updated:** [November 14, 2022, 9:14am UTC](https://community.anviz.com/t/network-scheme-for-m7-device/712 "2022-11-14T09:14:19Z")
Hi , Can you send us Scheme for the network on anviz M7 device. We have 6 gray ones(cables) with no network connectors… and don’t know in witch color they go with network cable… Is there any instruction or anything th… --- ## [Como configurar el sistema Anti-Passback con dispositivos Anviz ( Sep 13,2022 02:00 PMCentral time )](https://community.anviz.com/t/como-configurar-el-sistema-anti-passback-con-dispositivos-anviz-sep-13-2022-02-00-pmcentral-time/597)
**Author:** [@henry.santana](https://community.anviz.com/u/henry.santana)\ **Replies:** 0\ **Last updated:** [September 13, 2022, 1:09am UTC](https://community.anviz.com/t/como-configurar-el-sistema-anti-passback-con-dispositivos-anviz-sep-13-2022-02-00-pmcentral-time/597 "2022-09-13T01:09:00Z")
El Anti-Passback (Anti Retroceso) es común en las sistemas avanzados de control de acceso. Controla de forma automática el sentido de paso por una puerta (Dentro/Fuera), bloquea a los usuarios que intentan entrar si ya h… --- ## [Public Training - How to Configure an Anti-Passback System with Anviz Devices (Sept 06, 2022, 02:00PM, Singapore Time)](https://community.anviz.com/t/public-training-how-to-configure-an-anti-passback-system-with-anviz-devices-sept-06-2022-02-00pm-singapore-time/572)
**Author:** [@dhiraj.hakke](https://community.anviz.com/u/dhiraj.hakke)\ **Replies:** 1\ **Last updated:** [September 9, 2022, 7:26am UTC](https://community.anviz.com/t/public-training-how-to-configure-an-anti-passback-system-with-anviz-devices-sept-06-2022-02-00pm-singapore-time/572 "2022-09-09T07:26:06Z")
Anti-Passback is a common feature in advanced access control systems. It controls the direction of passage through a door (In/Out) and blocks users trying to enter if they have already entered. Learn more on Anviz Solut… --- ## [Cómo Activar el Modo Debug en Dispositivos Anviz ( Training publico )](https://community.anviz.com/t/como-activar-el-modo-debug-en-dispositivos-anviz-training-publico/555)
**Author:** [@henry.santana](https://community.anviz.com/u/henry.santana)\ **Replies:** 0\ **Last updated:** [August 30, 2022, 2:57pm UTC](https://community.anviz.com/t/como-activar-el-modo-debug-en-dispositivos-anviz-training-publico/555 "2022-08-30T14:57:20Z")
El modo de depuración es una interfaz especial en los dispositivos Anviz que le permite manipular el modo de programación con el fin de depurar. En algunos casos, cuando está utilizando un dispositivo Anviz y el teclado… --- ## [Feedback Public Training - How to Activate Debug Mode on Anviz Devices! (August 23, 2022)](https://community.anviz.com/t/feedback-public-training-how-to-activate-debug-mode-on-anviz-devices-august-23-2022/519)
**Author:** [@dhiraj.hakke](https://community.anviz.com/u/dhiraj.hakke)\ **Replies:** 1\ **Last updated:** [August 23, 2022, 6:43am UTC](https://community.anviz.com/t/feedback-public-training-how-to-activate-debug-mode-on-anviz-devices-august-23-2022/519 "2022-08-23T06:43:38Z")
How to Activate Debug Mode on Anviz Devices! Debug mode is a special interface on Anviz devices that allows you to manipulate the programming mode for the purpose of debugging. At some cases, when you are using an Anvi… --- ## [How to Connect Device on FaceDeep 3 Through Wi-Fi?](https://community.anviz.com/t/how-to-connect-device-on-facedeep-3-through-wi-fi/88)
**Author:** [@Johnny\_Anviz](https://community.anviz.com/u/Johnny_Anviz)\ **Replies:** 0\ **Last updated:** [March 28, 2022, 7:39am UTC](https://community.anviz.com/t/how-to-connect-device-on-facedeep-3-through-wi-fi/88 "2022-03-28T07:39:10Z")
Step1: Enter the network menu from the main menu Step2: Set WAN mode as WIFI https://www.anviz.com/file/files/2133/%E6%96%87%E6%A1%A327.png(image larger than 4 MB) https://www.anviz.com/file/files/2135/%E6%96%87%E6%… --- ## [How to Fix Error 2001 in Your FaceDeep 3 & FaceDeep 3 IRT?](https://community.anviz.com/t/how-to-fix-error-2001-in-your-facedeep-3-facedeep-3-irt/87)
**Author:** [@Johnny\_Anviz](https://community.anviz.com/u/Johnny_Anviz)\ **Replies:** 0\ **Last updated:** [March 28, 2022, 7:34am UTC](https://community.anviz.com/t/how-to-fix-error-2001-in-your-facedeep-3-facedeep-3-irt/87 "2022-03-28T07:34:39Z")
Recently, we received several reports about user experience of Facedeep 3 & Facedeep 3 IRT. Some users may experience the difficulty with the system error code 2001 on Facedeep 3 & Facedeep3 IRT Therefore, we made impro…