# Software **URL:** https://community.anviz.com/c/how-it-works/software/41.md [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) --- ## [About the Software category](https://community.anviz.com/t/about-the-software-category/55)
**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\ **Replies:** 0
--- ## [I am looking for the software AIM SAC V1.2 for device controller SAC844. Can anyone help me](https://community.anviz.com/t/i-am-looking-for-the-software-aim-sac-v1-2-for-device-controller-sac844-can-anyone-help-me/2749)
**Author:** [@SALAS](https://community.anviz.com/u/SALAS)\ **Replies:** 1\ **Last updated:** [June 16, 2026, 12:20pm UTC](https://community.anviz.com/t/i-am-looking-for-the-software-aim-sac-v1-2-for-device-controller-sac844-can-anyone-help-me/2749 "2026-06-16T12:20:34Z")
i am looking for the software AIM SAC V1.2 for device controller SAC844. Can anyone help me --- ## [How upgrade and donwload Firmware EP30](https://community.anviz.com/t/how-upgrade-and-donwload-firmware-ep30/2746)
**Author:** [@Gonzalez2](https://community.anviz.com/u/Gonzalez2)\ **Replies:** 1\ **Last updated:** [June 8, 2026, 2:02pm UTC](https://community.anviz.com/t/how-upgrade-and-donwload-firmware-ep30/2746 "2026-06-08T14:02:39Z")
Web User 6a10d9bd8f775c99769c50a5 Jun 2, 2026, 09:50 PDT Hello Anviz Support Team, I would like to provide a complete summary of the troubleshooting already performed on my EP30 device. Device Information: Model: … --- ## [Configurar CROSSCHEX V5 como cliente servidor](https://community.anviz.com/t/configurar-crosschex-v5-como-cliente-servidor/2741)
**Author:** [@Paiz](https://community.anviz.com/u/Paiz)\ **Replies:** 0\ **Last updated:** [May 11, 2026, 8:17pm UTC](https://community.anviz.com/t/configurar-crosschex-v5-como-cliente-servidor/2741 "2026-05-11T20:17:30Z")
¿Cómo se puede configurar un servidor de aplicación para CrossChex, de manera que los puestos clientes accedan al sistema utilizando los recursos del servidor donde está instalado el software, sin necesidad de instalar C… --- ## [Fichaje facedeep 3](https://community.anviz.com/t/fichaje-facedeep-3/2675)
**Author:** [@usuario44](https://community.anviz.com/u/usuario44)\ **Replies:** 1\ **Last updated:** [January 19, 2026, 10:47pm UTC](https://community.anviz.com/t/fichaje-facedeep-3/2675 "2026-01-19T22:47:10Z")
Hola buenos días a todos me surgen varias dudas, estoy configurando el crosscheck cloud con el facedeep3 y a la hora de fichar aun habiendo configurado los horarios no me reconoce si es una entrada o una salida tampoco e… --- ## [¿Es posible migrar de Access a SQL Server?](https://community.anviz.com/t/es-posible-migrar-de-access-a-sql-server/1168)
**Author:** [@soporte2](https://community.anviz.com/u/soporte2)\ **Replies:** 4\ **Last updated:** [April 29, 2025, 8:30am UTC](https://community.anviz.com/t/es-posible-migrar-de-access-a-sql-server/1168 "2025-04-29T08:30:45Z")
Buenas tardes. Soy nuevo en la comunidad y me gustaría saber si es posible migrar una base de datos Access a SqlServer. Se trata de un Anviz EP300 y la idea es no perder los datos y configuración. Gracias de antemano. --- ## [How to Set Up Wi-Fi on GC100 and GC150 to Connect CrossChex Software](https://community.anviz.com/t/how-to-set-up-wi-fi-on-gc100-and-gc150-to-connect-crosschex-software/86)
**Author:** [@Johnny\_Anviz](https://community.anviz.com/u/Johnny_Anviz)\ **Replies:** 2\ **Last updated:** [April 29, 2025, 8:20am UTC](https://community.anviz.com/t/how-to-set-up-wi-fi-on-gc100-and-gc150-to-connect-crosschex-software/86 "2025-04-29T08:20:38Z")
Please read the following step-by-step instructions carefully for setting up Wi-Fi on your GC100 and GC150 device. Note: GC150 is equipped with built-in Wi-Fi and it’s an optional function for GC100, please check the l… --- ## [LA UI de Reportes sale en Arabe?](https://community.anviz.com/t/la-ui-de-reportes-sale-en-arabe/1979)
**Author:** [@svc.sim](https://community.anviz.com/u/svc.sim)\ **Replies:** 13\ **Last updated:** [April 11, 2025, 10:24pm UTC](https://community.anviz.com/t/la-ui-de-reportes-sale-en-arabe/1979 "2025-04-11T22:24:06Z")
Hola despues de instalar la ultima vrsion del Crosschex 5.0.3.0 que teneis publicada , veo que los reportes salen en Arabe, se puede modificar esto? Tambien megustaria saber si hay algun manual para incluir mas campos o … --- ## [Report editor guide](https://community.anviz.com/t/report-editor-guide/2419)
**Author:** [@Durdenic](https://community.anviz.com/u/Durdenic)\ **Replies:** 2\ **Last updated:** [March 31, 2025, 8:13am UTC](https://community.anviz.com/t/report-editor-guide/2419 "2025-03-31T08:13:43Z")
I want to edit daily record output in a way that at the end of report total recorded time will be calculated. Is there some kind of a manual describing how report editor works? --- ## [Consecutive fingerprint enrolls](https://community.anviz.com/t/consecutive-fingerprint-enrolls/2403)
**Author:** [@Gea\_Montes](https://community.anviz.com/u/Gea_Montes)\ **Replies:** 1\ **Last updated:** [March 24, 2025, 6:34am UTC](https://community.anviz.com/t/consecutive-fingerprint-enrolls/2403 "2025-03-24T06:34:46Z")
When my employees register, sometimes they quickly place their finger multiple times, and the reader scans it several times, resulting in multiple consecutive records. Is there any setting to fix this? --- ## [T5 Pro Mini USB Connection](https://community.anviz.com/t/t5-pro-mini-usb-connection/2114)
**Author:** [@rfernandez](https://community.anviz.com/u/rfernandez)\ **Replies:** 8\ **Last updated:** [February 12, 2025, 7:59am UTC](https://community.anviz.com/t/t5-pro-mini-usb-connection/2114 "2025-02-12T07:59:41Z")
Hi, I’m trying to reset my T5 Pro and managed to add it on CrossChex Application using mini USB connection, but once I synchronize time, it gives me error “Failed to retrieve terminal type” I used to follow the instru… --- ## [Error C2 PRO al intentar acceder a él en otro segmento](https://community.anviz.com/t/error-c2-pro-al-intentar-acceder-a-el-en-otro-segmento/1559)
**Author:** [@aarmas](https://community.anviz.com/u/aarmas)\ **Replies:** 10\ **Last updated:** [January 2, 2025, 5:31am UTC](https://community.anviz.com/t/error-c2-pro-al-intentar-acceder-a-el-en-otro-segmento/1559 "2025-01-02T05:31:01Z")
Tenemos varias redes conectadas con diferentes segmentos y en cada red, un dispositivo C2 PRO. En uno de esos segmentos uno de los dispositivos está conectado vía WIFI, cuando me conecto a un pc que está en su segmento, … --- ## [Crosschex time schedule](https://community.anviz.com/t/crosschex-time-schedule/1345)
**Author:** [@Info1](https://community.anviz.com/u/Info1)\ **Replies:** 7\ **Last updated:** [October 14, 2024, 5:25am UTC](https://community.anviz.com/t/crosschex-time-schedule/1345 "2024-10-14T05:25:41Z")
Good morning. I have set the working day in the morning and in the afternoon as we take a break at noon so 8/12 and 13.3/17.3. however, there are times when collaborators stay and continue but the system recognizes only … --- ## [Witch version of Crosschex to manager TC550, TC580 and C2 Pro?](https://community.anviz.com/t/witch-version-of-crosschex-to-manager-tc550-tc580-and-c2-pro/1951)
**Author:** [@suporte.it](https://community.anviz.com/u/suporte.it)\ **Replies:** 3\ **Last updated:** [September 24, 2024, 6:33am UTC](https://community.anviz.com/t/witch-version-of-crosschex-to-manager-tc550-tc580-and-c2-pro/1951 "2024-09-24T06:33:00Z")
Hi, We have serveral Anviz models: TC550, TC580 and C2 Pro. We installed crosschex 4.3.5 to manage TC550. We tried 5.0.0 but dind’t work as expected. To manage the TC580 and C2Pro we have to install another instance o… --- ## [Card cant open with crosschex 5.0.3](https://community.anviz.com/t/card-cant-open-with-crosschex-5-0-3/1930)
**Author:** [@luca1](https://community.anviz.com/u/luca1)\ **Replies:** 0\ **Last updated:** [July 30, 2024, 10:41pm UTC](https://community.anviz.com/t/card-cant-open-with-crosschex-5-0-3/1930 "2024-07-30T22:41:04Z")
Hi Thanks for your attention BEFORE Windows 11 Crosschex 5.0.1 4 reader M5A N rfid card for open Doors Issues when I scroll users list crosschex goes on error when loading privileges for card/user obtain a load … --- ## [Crosscheck standard reports](https://community.anviz.com/t/crosscheck-standard-reports/1823)
**Author:** [@hmoreno](https://community.anviz.com/u/hmoreno)\ **Replies:** 1\ **Last updated:** [May 22, 2024, 7:24am UTC](https://community.anviz.com/t/crosscheck-standard-reports/1823 "2024-05-22T07:24:24Z")
Hi, with application crosscheck standard for how long is saving check-in/check-out registers or any other record in the database? 30/60/90/more days? Thanks in advance --- ## [Problemas conexion con CrossChex Cloud](https://community.anviz.com/t/problemas-conexion-con-crosschex-cloud/1780)
**Author:** [@jforteza](https://community.anviz.com/u/jforteza)\ **Replies:** 0\ **Last updated:** [April 23, 2024, 10:01am UTC](https://community.anviz.com/t/problemas-conexion-con-crosschex-cloud/1780 "2024-04-23T10:01:51Z")
Buenos dias! Tenemos varios dispositivos VF30PRO que nos gustaría comenzar a usar en el sistema Cloud. Hemos realizado la configuración con código de usuario y contraseña de cloud en el dispositivo y aunque el test de … --- ## [Configurar tiempo de descanso menor de 1 hora](https://community.anviz.com/t/configurar-tiempo-de-descanso-menor-de-1-hora/1616)
**Author:** [@viveroslaspalmeras](https://community.anviz.com/u/viveroslaspalmeras)\ **Replies:** 1\ **Last updated:** [February 2, 2024, 7:17pm UTC](https://community.anviz.com/t/configurar-tiempo-de-descanso-menor-de-1-hora/1616 "2024-02-02T19:17:18Z")
Buenos días, Cuando intento configurar un descanso, no me deja seleccionar menos de 1 hora de tiempo. Actualmente mis trabajadores según convenio tienen derecho a un descanso de 30 minutos por jornada trabajada. Me gust… --- ## [Automatic In/Out](https://community.anviz.com/t/automatic-in-out/1582)
**Author:** [@giancarlo.tammacco](https://community.anviz.com/u/giancarlo.tammacco)\ **Replies:** 9\ **Last updated:** [January 29, 2024, 3:30pm UTC](https://community.anviz.com/t/automatic-in-out/1582 "2024-01-29T15:30:06Z")
HELLO. I need to ask question. I’ve ANVIZ EP300-ID PRO BT- WIFI . I need to know if there Is any possibility for working mode like this: For example: Employers enter in the factory at 7.00 AM with badge. They will go… --- ## [Deshabilitar el clock in/out a través de la app](https://community.anviz.com/t/deshabilitar-el-clock-in-out-a-traves-de-la-app/1592)
**Author:** [@viveroslaspalmeras](https://community.anviz.com/u/viveroslaspalmeras)\ **Replies:** 3\ **Last updated:** [January 23, 2024, 1:13pm UTC](https://community.anviz.com/t/deshabilitar-el-clock-in-out-a-traves-de-la-app/1592 "2024-01-23T13:13:50Z")
Buenos dias, ¿Hay alguna manera de deshabilitar la posibilidad de que los empleados usen la función de fichar a través de la app? No usamos trabajo remoto, el fichaje debe ser siempre presencial. --- ## [American Rotation schedule](https://community.anviz.com/t/american-rotation-schedule/1587)
**Author:** [@xtremecoolling](https://community.anviz.com/u/xtremecoolling)\ **Replies:** 4\ **Last updated:** [January 18, 2024, 4:49pm UTC](https://community.anviz.com/t/american-rotation-schedule/1587 "2024-01-18T16:49:57Z")
Hi, I have a dilemma. In our company, we have a so called “american rotation” or “american schedule”. It goes something like this: 6 working days - 2 rest days. Each group DOES NOT overlap their resting days, so there … --- ## [Monthly report without breaktime](https://community.anviz.com/t/monthly-report-without-breaktime/1566)
**Author:** [@Webmaster](https://community.anviz.com/u/Webmaster)\ **Replies:** 5\ **Last updated:** [January 10, 2024, 1:34pm UTC](https://community.anviz.com/t/monthly-report-without-breaktime/1566 "2024-01-10T13:34:08Z")
Hi, I installed ep300 pro, and use crosschex standard. So the question is how to not count the break time for lunch (from 12.00 to 13.00) in the monthly report. I attach few images, I wold like to have in the report 9hou… --- ## [Error al iniciar software](https://community.anviz.com/t/error-al-iniciar-software/1317)
**Author:** [@pedro.morales](https://community.anviz.com/u/pedro.morales)\ **Replies:** 2\ **Last updated:** [August 24, 2023, 4:22pm UTC](https://community.anviz.com/t/error-al-iniciar-software/1317 "2023-08-24T16:22:07Z")
El día de hoy cuando fuimos a abrir el software de acceso al biométrico Anviz ep300 me genero el error "Esta aplicación se ha bloqueado para protegerte (Imagen adjunta error 1), por tal motivo busque en la pagina de Anvi… --- ## [No se puede Instalar Software](https://community.anviz.com/t/no-se-puede-instalar-software/1321)
**Author:** [@cmrover1](https://community.anviz.com/u/cmrover1)\ **Replies:** 1\ **Last updated:** [August 24, 2023, 4:18pm UTC](https://community.anviz.com/t/no-se-puede-instalar-software/1321 "2023-08-24T16:18:15Z")
--- ## [ sign by fingers only ](https://community.anviz.com/t/sign-by-fingers-only/1269)
**Author:** [@it12](https://community.anviz.com/u/it12)\ **Replies:** 2\ **Last updated:** [August 9, 2023, 12:03pm UTC](https://community.anviz.com/t/sign-by-fingers-only/1269 "2023-08-09T12:03:58Z")
we need to deny user to sign by fingers they have to us id card to attend and the same time we need to save the fingers as a second solution if they forgot or lost the ID card. --- ## [Tiempo Extra (OverTime)](https://community.anviz.com/t/tiempo-extra-overtime/1128)
**Author:** [@fernando](https://community.anviz.com/u/fernando)\ **Replies:** 7\ **Last updated:** [July 20, 2023, 10:35pm UTC](https://community.anviz.com/t/tiempo-extra-overtime/1128 "2023-07-20T22:35:10Z")
Hola es posible configurar el redondeo que un colaborador carga en la APP? Notamos que al cargar por ejemplo un OT de 18:10 a 19:00, considera solo 0 horas --- ## [API token expiration](https://community.anviz.com/t/api-token-expiration/1227)
**Author:** [@ohayo04.jd](https://community.anviz.com/u/ohayo04.jd)\ **Replies:** 7\ **Last updated:** [July 14, 2023, 12:43am UTC](https://community.anviz.com/t/api-token-expiration/1227 "2023-07-14T00:43:57Z")
Hi! Good day. I would like to know if the token we get from post request using your api have an expiration? Also, I would like to know if using your cloud system is lifetime to use? Thank you very much. Hoping for you fe… --- ## [Management/control of C2 Slim from Local network & Internet either through Wifi or Ethernet](https://community.anviz.com/t/management-control-of-c2-slim-from-local-network-internet-either-through-wifi-or-ethernet/1216)
**Author:** [@menespus](https://community.anviz.com/u/menespus)\ **Replies:** 1\ **Last updated:** [July 3, 2023, 12:38pm UTC](https://community.anviz.com/t/management-control-of-c2-slim-from-local-network-internet-either-through-wifi-or-ethernet/1216 "2023-07-03T12:38:14Z")
Need detailed guidance on how to configure Management/control access to C2 Slim bios (and other similar devices) via network Wifi or Ethernet either through local or internet. Advise specifically on config steps and po… --- ## [I think I messed up my database](https://community.anviz.com/t/i-think-i-messed-up-my-database/1213)
**Author:** [@jhonjhon137](https://community.anviz.com/u/jhonjhon137)\ **Replies:** 2\ **Last updated:** [June 30, 2023, 7:35am UTC](https://community.anviz.com/t/i-think-i-messed-up-my-database/1213 "2023-06-30T07:35:30Z")
There was an existing record before and now i get this error everytime i scroll the users page and it keeps duplicating. I already tried reinstalling the software and I think the database of the device is already the… --- ## [API functionality](https://community.anviz.com/t/api-functionality/1176)
**Author:** [@jesus.tufino](https://community.anviz.com/u/jesus.tufino)\ **Replies:** 1\ **Last updated:** [June 16, 2023, 2:40pm UTC](https://community.anviz.com/t/api-functionality/1176 "2023-06-16T14:40:22Z")
Hi i´m interested in knowing how the APi works and if there is any interface [Next page](https://community.anviz.com/c/how-it-works/software/41.md?page=1)