# Products **URL:** https://community.anviz.com/c/products/6.md?page=1 [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) **Page:** 2 --- ## [Change Time w1 pro](https://community.anviz.com/t/change-time-w1-pro/1184)
**Author:** [@isma](https://community.anviz.com/u/isma)\ **Replies:** 24\ **Last updated:** [August 29, 2025, 10:41am UTC](https://community.anviz.com/t/change-time-w1-pro/1184 "2025-08-29T10:41:19Z")
Hello, every x days, the time is changed. I put it back on and it changes again. the model is a W1 pro, any suggestions? thank you --- ## [CrossChex Cloud #12 – CrossChex Cloud APP – Introduction & Download](https://community.anviz.com/t/crosschex-cloud-12-crosschex-cloud-app-introduction-download/1043)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 11\ **Last updated:** [August 21, 2025, 7:36am UTC](https://community.anviz.com/t/crosschex-cloud-12-crosschex-cloud-app-introduction-download/1043 "2025-08-21T07:36:54Z")
Hi there, Welcome to our twelfth tutorial about the Anviz CrossChex Cloud! The main objective of this tutorial is to introduce our CrossChex Cloud APP and its advantages. CrossChex Cloud APP is an auxiliar software f… --- ## [Cross chex standar upload templates](https://community.anviz.com/t/cross-chex-standar-upload-templates/2464)
**Author:** [@Lamelza](https://community.anviz.com/u/Lamelza)\ **Replies:** 3\ **Last updated:** [August 14, 2025, 11:17pm UTC](https://community.anviz.com/t/cross-chex-standar-upload-templates/2464 "2025-08-14T23:17:47Z")
Hi, i have problems to upload templates on the 5.0.3 version, i tried to add a new employee from pc, but the platform doesnt upload the info to the face5 or face3 we have. only works if i add the employee on the devices … --- ## [Configurazione 350 ?!?](https://community.anviz.com/t/configurazione-350/2550)
**Author:** [@Orlandi](https://community.anviz.com/u/Orlandi)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 7:58am UTC](https://community.anviz.com/t/configurazione-350/2550 "2025-08-08T07:58:18Z")
In ditta abbiamo da poco installato il dispositivo 350, il problema che si è presentato e sto cercando di risolvere è la configurazione della sirena che deve suonare ad orari fissi in officina. Nei parametri del disposi… --- ## [Leer registro de accesos desde vb.net](https://community.anviz.com/t/leer-registro-de-accesos-desde-vb-net/2589)
**Author:** [@Sanchez\_Soriano](https://community.anviz.com/u/Sanchez_Soriano)\ **Replies:** 0\ **Last updated:** [July 28, 2025, 8:09am UTC](https://community.anviz.com/t/leer-registro-de-accesos-desde-vb-net/2589 "2025-07-28T08:09:29Z")
Hola no veo ningún ejemplo en vb.net para conectar y luego recuperar el ultimo registro de acceso. Por favor me podriais ayudar. He adquirido el facepass 7 pro (eso seria en modo servidor). Y por otro lado si pongo el di… --- ## [Messaggio di errore quando cambio orari Ring](https://community.anviz.com/t/messaggio-di-errore-quando-cambio-orari-ring/2549)
**Author:** [@Orlandi](https://community.anviz.com/u/Orlandi)\ **Replies:** 2\ **Last updated:** [July 15, 2025, 3:31pm UTC](https://community.anviz.com/t/messaggio-di-errore-quando-cambio-orari-ring/2549 "2025-07-15T15:31:28Z")
Quando aggiungo o elimino orari in cui la sirena dovrebbe suonare ricevo il seguente messaggio: \[10:24:15\]1\[1\]The device has no such function: Siccome poi la sirena non suona ho il dubbio se gli orari sono configurati … --- ## [ANVIZ C2 firmware](https://community.anviz.com/t/anviz-c2-firmware/1564)
**Author:** [@jorge.madrid](https://community.anviz.com/u/jorge.madrid)\ **Replies:** 3\ **Last updated:** [June 10, 2025, 6:07pm UTC](https://community.anviz.com/t/anviz-c2-firmware/1564 "2025-06-10T18:07:29Z")
Buenas, Necesitaríamos el firmware mas actual para un ANVIZ C2 - Firmware: V3.26.93 - SN: 0610200017150054 Muchas gracias --- ## [Last firmware for Anvil C2](https://community.anviz.com/t/last-firmware-for-anvil-c2/2515)
**Author:** [@user25](https://community.anviz.com/u/user25)\ **Replies:** 0\ **Last updated:** [May 30, 2025, 7:10am UTC](https://community.anviz.com/t/last-firmware-for-anvil-c2/2515 "2025-05-30T07:10:39Z")
Hi, I need the lastest firmware for a C2, with s/n 0660200019320014 It´s because in the actual versión (3.22.09) I can’t set the cloud parameters via web and when I tried to do through the terminal, it doesn’t work/save… --- ## [Borrar registros tras las pruebas](https://community.anviz.com/t/borrar-registros-tras-las-pruebas/1440)
**Author:** [@cristiancaleri](https://community.anviz.com/u/cristiancaleri)\ **Replies:** 37\ **Last updated:** [May 26, 2025, 11:26pm UTC](https://community.anviz.com/t/borrar-registros-tras-las-pruebas/1440 "2025-05-26T23:26:04Z")
Soy instalador , despues de instalar tres de ellos, y hacer pruebas, necesito borrar los registros para empeza desde cero. Como lo hago? Saludos --- ## [CrossChex Standard - Quick Tips - Download and Export Records Automatically](https://community.anviz.com/t/crosschex-standard-quick-tips-download-and-export-records-automatically/104)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 24\ **Last updated:** [April 29, 2025, 8:56am UTC](https://community.anviz.com/t/crosschex-standard-quick-tips-download-and-export-records-automatically/104 "2025-04-29T08:56:39Z")
Hi there, This is a quick tip I would like to share for a very convenient proceed, to avoid downloading records manually every time you need to get an access control log or a time attendance report. 1 - After log in th… --- ## [Export form CrossChech Standard to Cloud](https://community.anviz.com/t/export-form-crosschech-standard-to-cloud/2466)
**Author:** [@Alejandro\_V](https://community.anviz.com/u/Alejandro_V)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 7:39am UTC](https://community.anviz.com/t/export-form-crosschech-standard-to-cloud/2466 "2025-04-29T07:39:54Z")
I want export all attendance records (not only last two months) from crosschex standard to cloud. How can i do this? Thank you --- ## [Anviz w3 live detection](https://community.anviz.com/t/anviz-w3-live-detection/2459)
**Author:** [@Smith](https://community.anviz.com/u/Smith)\ **Replies:** 1\ **Last updated:** [April 24, 2025, 10:35am UTC](https://community.anviz.com/t/anviz-w3-live-detection/2459 "2025-04-24T10:35:00Z")
Hi! There is a problem with a disabling auto-recognition on the Anviz W3. There is a setting which supposed to disable live detection, but it doesn’t work. It’s continue to live recogniton. We would like to switch this … --- ## [Crosschex in Virtual Server](https://community.anviz.com/t/crosschex-in-virtual-server/2334)
**Author:** [@jesus.garcia](https://community.anviz.com/u/jesus.garcia)\ **Replies:** 4\ **Last updated:** [April 8, 2025, 7:56pm UTC](https://community.anviz.com/t/crosschex-in-virtual-server/2334 "2025-04-08T19:56:00Z")
Buen día. ¿Está contemplado que Crosschex Standard pueda trabajar en un ambiente de servidor virtualizado? Un cliente tiene instalado el Crosschex en un VPS. Me reporta que en dos usuarios de ese mismo servidor trabaj… --- ## [Flexible attendance with face recognition devices](https://community.anviz.com/t/flexible-attendance-with-face-recognition-devices/2413)
**Author:** [@Tibor](https://community.anviz.com/u/Tibor)\ **Replies:** 1\ **Last updated:** [March 28, 2025, 3:13am UTC](https://community.anviz.com/t/flexible-attendance-with-face-recognition-devices/2413 "2025-03-28T03:13:30Z")
Often occurs with our partners who are using facial recognition devices (for example FaceDeep 3) that they want use a flexible time attandance. There aren’t any schedules for the employees: they can come at anytime and l… --- ## [Connect to device using DNS name problem](https://community.anviz.com/t/connect-to-device-using-dns-name-problem/1281)
**Author:** [@raul](https://community.anviz.com/u/raul)\ **Replies:** 6\ **Last updated:** [March 14, 2025, 5:43am UTC](https://community.anviz.com/t/connect-to-device-using-dns-name-problem/1281 "2025-03-14T05:43:41Z")
Hi, We’re using last version Crosschex (5.0.10) and when we use DNS name to connect to device (VF30Pro) but if we use this DNS record we can’t connect, if we use IP address we can connect. With version 4.X we don’t ha… --- ## [Hello, pls i need to remove this device with serial no: 0730121220360010 from this company ID: 110019282](https://community.anviz.com/t/hello-pls-i-need-to-remove-this-device-with-serial-no-0730121220360010-from-this-company-id-110019282/2369)
**Author:** [@user9](https://community.anviz.com/u/user9)\ **Replies:** 4\ **Last updated:** [March 4, 2025, 8:59am UTC](https://community.anviz.com/t/hello-pls-i-need-to-remove-this-device-with-serial-no-0730121220360010-from-this-company-id-110019282/2369 "2025-03-04T08:59:26Z")
Hello, pls i need to remove this device with serial no: 0730121220360010 from this company ID: 110019282 --- ## [I can only register with IN status](https://community.anviz.com/t/i-can-only-register-with-in-status/2375)
**Author:** [@adico](https://community.anviz.com/u/adico)\ **Replies:** 1\ **Last updated:** [March 4, 2025, 6:01am UTC](https://community.anviz.com/t/i-can-only-register-with-in-status/2375 "2025-03-04T06:01:12Z")
We have a problem with Anviz EP30. We can only enter registers of type IN. Buttons \<-/ IN and OUT /-\> to change the type of status do absolutely nothing. The device is new, just purchased. Thank you --- ## [Crosscheckcloud No sincroniza los registros (pero si los usuarios)](https://community.anviz.com/t/crosscheckcloud-no-sincroniza-los-registros-pero-si-los-usuarios/2294)
**Author:** [@mariano](https://community.anviz.com/u/mariano)\ **Replies:** 3\ **Last updated:** [February 25, 2025, 6:03am UTC](https://community.anviz.com/t/crosscheckcloud-no-sincroniza-los-registros-pero-si-los-usuarios/2294 "2025-02-25T06:03:49Z")
Buenos dias, disponemos de Anviz W1 compatible con Cloud y firmware 03.04.15. Conectamos con cloud correctamente (todos los test en 100%) y hemos sincronizado los usuarios perfectamente, aparte el dispositivo lo vemos … --- ## [CrossChex Cloud #0 - Summary](https://community.anviz.com/t/crosschex-cloud-0-summary/120)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 11\ **Last updated:** [February 25, 2025, 5:41am UTC](https://community.anviz.com/t/crosschex-cloud-0-summary/120 "2025-02-25T05:41:11Z")
Hi there, Welcome to our CrossChex Cloud Community! The main objective of this summary is to help you finding the information you´re looking for on the several tutorials we´re producing in order to make your experience… --- ## [problem with the Anviz program called time and attendance management system v4.6.6.](https://community.anviz.com/t/problem-with-the-anviz-program-called-time-and-attendance-management-system-v4-6-6/2359)
**Author:** [@Lodos](https://community.anviz.com/u/Lodos)\ **Replies:** 1\ **Last updated:** [February 24, 2025, 7:22am UTC](https://community.anviz.com/t/problem-with-the-anviz-program-called-time-and-attendance-management-system-v4-6-6/2359 "2025-02-24T07:22:12Z")
Good morning, I have a problem with the Anviz program called time and attendance management system v4.6.6. The problem I had is that on the computer where I have it installed, the program’s database was lost and when it … --- ## [M5 Plus and access time management](https://community.anviz.com/t/m5-plus-and-access-time-management/2330)
**Author:** [@utente](https://community.anviz.com/u/utente)\ **Replies:** 1\ **Last updated:** [February 20, 2025, 8:07am UTC](https://community.anviz.com/t/m5-plus-and-access-time-management/2330 "2025-02-20T08:07:44Z")
I’m trying to configure an Anviz M5 Plus, for ease of use without CrossChex on PC but via app and web page for managing the device. In particular, the feature we need most is the ability to set specific times for openin… --- ## [W1 Pro - Can I downgrade the firmware from 03.26.CK\_Dark to 03.26.33-ARF-EI?](https://community.anviz.com/t/w1-pro-can-i-downgrade-the-firmware-from-03-26-ck-dark-to-03-26-33-arf-ei/2321)
**Author:** [@user4](https://community.anviz.com/u/user4)\ **Replies:** 1\ **Last updated:** [February 18, 2025, 8:51am UTC](https://community.anviz.com/t/w1-pro-can-i-downgrade-the-firmware-from-03-26-ck-dark-to-03-26-33-arf-ei/2321 "2025-02-18T08:51:20Z")
How can i downgrade the firmware ? please send me a copy of 03.26.33-ARF-EI firmware. --- ## [CrossChex Standard device search is not working](https://community.anviz.com/t/crosschex-standard-device-search-is-not-working/2313)
**Author:** [@Shirbidov](https://community.anviz.com/u/Shirbidov)\ **Replies:** 1\ **Last updated:** [February 18, 2025, 8:29am UTC](https://community.anviz.com/t/crosschex-standard-device-search-is-not-working/2313 "2025-02-18T08:29:59Z")
I can use search device on CrossChex Standard --- ## [EP300 PRO Wifi?](https://community.anviz.com/t/ep300-pro-wifi/2254)
**Author:** [@abazcu04](https://community.anviz.com/u/abazcu04)\ **Replies:** 3\ **Last updated:** [February 18, 2025, 7:09am UTC](https://community.anviz.com/t/ep300-pro-wifi/2254 "2025-02-18T07:09:45Z")
Hola, tenemos el dispositivo EP300 PRO con el firmware: V03.46.BR y S/N: 0730200023380108. Es posible que el dispositivo venga sin wifi? o hace falta actualización de firmware? El vendedor decia explicitamente que el d… --- ## [Delphi demo sing API 2.52](https://community.anviz.com/t/delphi-demo-sing-api-2-52/2348)
**Author:** [@utilizador](https://community.anviz.com/u/utilizador)\ **Replies:** 1\ **Last updated:** [February 18, 2025, 6:46am UTC](https://community.anviz.com/t/delphi-demo-sing-api-2-52/2348 "2025-02-18T06:46:16Z")
Hi, is there a delphi demo using new api 2.52? Many thanks --- ## [Integration Help – Syncing Access Codes with C2 KA Keypads and SC011 Controller](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350)
**Author:** [@Palacios\_Verano](https://community.anviz.com/u/Palacios_Verano)\ **Replies:** 1\ **Last updated:** [February 17, 2025, 2:28am UTC](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350 "2025-02-17T02:28:14Z")
Hello everyone, We are working on integrating our SaaS platform, with an Anviz access control system for one of our clients. They have C2 KA keypads and an SC011 control board installed. The Challenge Our goal is to sy… --- ## [2 horas de comida separadas](https://community.anviz.com/t/2-horas-de-comida-separadas/1157)
**Author:** [@aux.sistemas](https://community.anviz.com/u/aux.sistemas)\ **Replies:** 2\ **Last updated:** [February 12, 2025, 5:07pm UTC](https://community.anviz.com/t/2-horas-de-comida-separadas/1157 "2025-02-12T17:07:53Z")
Tengo una duda sobre la configuración, actualmente tenemos dos horarios de comida 15 min almuerzo y 2 horas para comida, al checar el biometrico después del almuerzo es decir en la hora de comida el 4 registro lo marca c… --- ## [Wrong status at employee registering](https://community.anviz.com/t/wrong-status-at-employee-registering/2274)
**Author:** [@biuro](https://community.anviz.com/u/biuro)\ **Replies:** 5\ **Last updated:** [February 12, 2025, 8:05am UTC](https://community.anviz.com/t/wrong-status-at-employee-registering/2274 "2025-02-12T08:05:12Z")
We have a problem with bad statuses at Anviz CrossChex Standard. Sometimes device register bad statuses - 7 or any different. We are using just two statuses: In and Out (Wejście and Wyjście in our language) numbered by… --- ## [Open ports requirement](https://community.anviz.com/t/open-ports-requirement/2319)
**Author:** [@Peralta](https://community.anviz.com/u/Peralta)\ **Replies:** 0\ **Last updated:** [February 5, 2025, 10:38pm UTC](https://community.anviz.com/t/open-ports-requirement/2319 "2025-02-05T22:38:45Z")
I am currently working on installing 3 EP-300Pro devices at CrosschexCloud. The company has advanced security system such as a proxy and it is necessary to tell them exactly which ports, to which IPs and which protocols … --- ## [Registro inválido](https://community.anviz.com/t/registro-invalido/2276)
**Author:** [@alvarolemmel](https://community.anviz.com/u/alvarolemmel)\ **Replies:** 3\ **Last updated:** [January 16, 2025, 6:20am UTC](https://community.anviz.com/t/registro-invalido/2276 "2025-01-16T06:20:11Z")
Buenas tardes. Tengo problemas con los registros de los datos… Cuando un usuario marca entrada y más tarde la salida, me aparece como registro inválido… Haciendo comprobaciones, he visto que cuando el programa está cerra… [Previous page](https://community.anviz.com/c/products/6.md) [Next page](https://community.anviz.com/c/products/6.md?page=2)