# Products
**URL:** https://community.anviz.com/c/products/6.md?page=2
[Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md)
**Page:** 3
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## [CrossChex Standard Software V5 automatically execute at startup](https://community.anviz.com/t/crosschex-standard-software-v5-automatically-execute-at-startup/2263)
**Author:** [@moretti.sergio](https://community.anviz.com/u/moretti.sergio)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 3:13am UTC](https://community.anviz.com/t/crosschex-standard-software-v5-automatically-execute-at-startup/2263 "2025-01-13T03:13:55Z")
I already configured the automatic record-download in CrossChex but I would like to know if it is possible to skip the log-in menu and automatically execute the program at the startup of the SO or permit the automatical …
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## [Anviz W2 Pro not powering on automatically after power outage](https://community.anviz.com/t/anviz-w2-pro-not-powering-on-automatically-after-power-outage/1008)
**Author:** [@busholy](https://community.anviz.com/u/busholy)\
**Replies:** 19\
**Last updated:** [January 6, 2025, 2:03am UTC](https://community.anviz.com/t/anviz-w2-pro-not-powering-on-automatically-after-power-outage/1008 "2025-01-06T02:03:16Z")
Dear Anviz community, Happy to be here. We have installed Anviz w2 pro (in standalone mode) and connected them to Uninterrupted power supply (UPS) so that when the power goes they stay on. However when the UPS went down…
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## [Aun se muestra en arabe Guardar y exportar a pdf](https://community.anviz.com/t/aun-se-muestra-en-arabe-guardar-y-exportar-a-pdf/2111)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\
**Replies:** 1\
**Last updated:** [January 2, 2025, 3:30am UTC](https://community.anviz.com/t/aun-se-muestra-en-arabe-guardar-y-exportar-a-pdf/2111 "2025-01-02T03:30:32Z")
Ya hice el reemplazo del parche y aun muestra las opciones en arabe Guardar y Exporta a PDF y al visualizar el reporte de registros, se podria corregir estos y ya esta la solucion hacer referencia porfavor
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## [CrossChex Standard V5 - T&A status auto switch settings error](https://community.anviz.com/t/crosschex-standard-v5-t-a-status-auto-switch-settings-error/930)
**Author:** [@Tibor](https://community.anviz.com/u/Tibor)\
**Replies:** 12\
**Last updated:** [January 2, 2025, 3:23am UTC](https://community.anviz.com/t/crosschex-standard-v5-t-a-status-auto-switch-settings-error/930 "2025-01-02T03:23:17Z")
It looks there’s a bug in handlig of T&A Status Auto Switch Settings menu. We tried to set time periods on different devices (FaceDeep 3, W1 Pro, VF30 Pro) but it was unsuccessful. In addition, it’s really weird that t…
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## [Conexión API con plataforma BI (Zoho Analytics) o Zoho CRM](https://community.anviz.com/t/conexion-api-con-plataforma-bi-zoho-analytics-o-zoho-crm/2169)
**Author:** [@abazcu04](https://community.anviz.com/u/abazcu04)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 6:57am UTC](https://community.anviz.com/t/conexion-api-con-plataforma-bi-zoho-analytics-o-zoho-crm/2169 "2024-12-18T06:57:13Z")
Buenas tardes, Consulto por la integración de la plataforma con herramientas BI (en este caso Zoho Analytics o crm) y las posibilidades de integración con la misma. La idea es poder desarrollar un dashboard en el que p…
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## [Enhancing CrossChex Cloud for Third-Party Integrations and Multi Location Access Control](https://community.anviz.com/t/enhancing-crosschex-cloud-for-third-party-integrations-and-multi-location-access-control/2183)
**Author:** [@suzen](https://community.anviz.com/u/suzen)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 6:47am UTC](https://community.anviz.com/t/enhancing-crosschex-cloud-for-third-party-integrations-and-multi-location-access-control/2183 "2024-12-18T06:47:16Z")
Hi everyone, I am new to CrossChex Cloud. I have set up the basics but I want to know how others are optimizing their setups for better efficiency. What is the best way to handle shift schedules with multiple locations…
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## [Excepciones en Crosschex Cloud](https://community.anviz.com/t/excepciones-en-crosschex-cloud/2190)
**Author:** [@Rolando](https://community.anviz.com/u/Rolando)\
**Replies:** 3\
**Last updated:** [December 18, 2024, 5:25am UTC](https://community.anviz.com/t/excepciones-en-crosschex-cloud/2190 "2024-12-18T05:25:30Z")
Hola, En caso de que tenga alguna justificación o excepción de una persona, cómo podría agregarlo en el Crosschex cloud? Gracias
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## [Https://cn.crosschexcloud.com/ Caido](https://community.anviz.com/t/https-cn-crosschexcloud-com-caido/2189)
**Author:** [@nextpyme](https://community.anviz.com/u/nextpyme)\
**Replies:** 1\
**Last updated:** [December 10, 2024, 5:58am UTC](https://community.anviz.com/t/https-cn-crosschexcloud-com-caido/2189 "2024-12-10T05:58:37Z")
Buenas tardes: Desde hace 3 dias el sitio web https://cn.crosschexcloud.com/ no funciona y no podemos entrar para hacer nada. ¿Sabeis que está pasando?
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## [Crosschex Cloud no actualiza reloj](https://community.anviz.com/t/crosschex-cloud-no-actualiza-reloj/2136)
**Author:** [@alexisrdrg](https://community.anviz.com/u/alexisrdrg)\
**Replies:** 3\
**Last updated:** [December 10, 2024, 5:38am UTC](https://community.anviz.com/t/crosschex-cloud-no-actualiza-reloj/2136 "2024-12-10T05:38:42Z")
Buenas Estoy teniendo problemas con los relojes EP 300 Pro, cuando desde la plataforma Cloud siento sincronizar a un usuario no lo agrega… Ahora en otros equipos que tengo en la plataforma que no son ese modelo si me de…
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## [Hello, tell me how to install CrossChex for access by other users](https://community.anviz.com/t/hello-tell-me-how-to-install-crosschex-for-access-by-other-users/2201)
**Author:** [@opov09](https://community.anviz.com/u/opov09)\
**Replies:** 1\
**Last updated:** [December 10, 2024, 5:35am UTC](https://community.anviz.com/t/hello-tell-me-how-to-install-crosschex-for-access-by-other-users/2201 "2024-12-10T05:35:51Z")
Hello, tell me how to install CrossChex for access by other users (when installing the application on another PC, it offers to create a new database) how do I connect to an existing sql database?
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## [Reset M5 plus to factory and reconnect to crosschx](https://community.anviz.com/t/reset-m5-plus-to-factory-and-reconnect-to-crosschx/2146)
**Author:** [@jsanchez800101](https://community.anviz.com/u/jsanchez800101)\
**Replies:** 1\
**Last updated:** [November 21, 2024, 12:57pm UTC](https://community.anviz.com/t/reset-m5-plus-to-factory-and-reconnect-to-crosschx/2146 "2024-11-21T12:57:23Z")
I have M5 plus which I use for simple door access with RFID cards only and have totally accidentally trashed my laptop without backup of the mdb. How can I reset to factory default and start again connecting as a new uni…
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## [Error a la hora de insertar festivos](https://community.anviz.com/t/error-a-la-hora-de-insertar-festivos/1913)
**Author:** [@csilva](https://community.anviz.com/u/csilva)\
**Replies:** 6\
**Last updated:** [November 7, 2024, 7:44am UTC](https://community.anviz.com/t/error-a-la-hora-de-insertar-festivos/1913 "2024-11-07T07:44:23Z")
Hola buenas, Software version: CrossChex Standard V.5.0.3.0 Problema: Error al insertar festivos. El software da error en la fecha al insertar festivos. Adjunto captura de pantalla. Como puedo solucionar esto? U…
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## [W2 pro power suply](https://community.anviz.com/t/w2-pro-power-suply/2121)
**Author:** [@Vitor](https://community.anviz.com/u/Vitor)\
**Replies:** 1\
**Last updated:** [November 6, 2024, 2:54am UTC](https://community.anviz.com/t/w2-pro-power-suply/2121 "2024-11-06T02:54:08Z")
Hi, Sorry for my stupid question, but i buy a w2 pro and i discover that dont have power supply. Work with PoE? With a usb charger?
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## [Error al hacer copia de seguridad V5.0.3.0](https://community.anviz.com/t/error-al-hacer-copia-de-seguridad-v5-0-3-0/2090)
**Author:** [@it11](https://community.anviz.com/u/it11)\
**Replies:** 1\
**Last updated:** [November 5, 2024, 7:02am UTC](https://community.anviz.com/t/error-al-hacer-copia-de-seguridad-v5-0-3-0/2090 "2024-11-05T07:02:04Z")
Muestra que debo tener el SQL Server antes de actualizar desde la V4 funcionaba correctamente.
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## [Anviz W1 Pro enroll users on crosschex](https://community.anviz.com/t/anviz-w1-pro-enroll-users-on-crosschex/1969)
**Author:** [@jcardoso](https://community.anviz.com/u/jcardoso)\
**Replies:** 15\
**Last updated:** [November 5, 2024, 5:54am UTC](https://community.anviz.com/t/anviz-w1-pro-enroll-users-on-crosschex/1969 "2024-11-05T05:54:42Z")
When trying to enroll users, when asking to activate the figerprint reader it does nothing
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## [Error persiste el idioma arabe Reporte de registro - Guardar - Exportar a PDF](https://community.anviz.com/t/error-persiste-el-idioma-arabe-reporte-de-registro-guardar-exportar-a-pdf/2110)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\
**Replies:** 3\
**Last updated:** [November 5, 2024, 5:48am UTC](https://community.anviz.com/t/error-persiste-el-idioma-arabe-reporte-de-registro-guardar-exportar-a-pdf/2110 "2024-11-05T05:48:54Z")
Buenas tardes, necesitaria si alguien tiene la correccion aun se muestra en arabe las opciones Guardar y exportar a pdf. Tambien se muestra en arabe al visualizar el Reporte de registros. Ya reemplace el parche deisponib…
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## [Consulta tarjetas RFID y Firmware](https://community.anviz.com/t/consulta-tarjetas-rfid-y-firmware/2098)
**Author:** [@informaticaeleclerc](https://community.anviz.com/u/informaticaeleclerc)\
**Replies:** 1\
**Last updated:** [November 5, 2024, 5:34am UTC](https://community.anviz.com/t/consulta-tarjetas-rfid-y-firmware/2098 "2024-11-05T05:34:27Z")
Buenas tardes, Tengo dos consultas. El C2 pro acepta tarjetas RFID alfa-numéricas? O solo Numéricas? En el crosscheck no veo que acepte letras al asignar una tarjeta. Por otro lado, el firmware que tengo del dispositi…
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## [Problem recogniton faces](https://community.anviz.com/t/problem-recogniton-faces/1110)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\
**Replies:** 8\
**Last updated:** [November 4, 2024, 9:39am UTC](https://community.anviz.com/t/problem-recogniton-faces/1110 "2024-11-04T09:39:39Z")
Hi, I have a “FacePass7” device with 100 users that works well, now we bought 3 more “FacePass 7 Pro” devices but we have 2 problems: we can’t transfer the faces from FacePass7" to “FacePass7 Pro”, the users have been…
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## [Lunch break error](https://community.anviz.com/t/lunch-break-error/2103)
**Author:** [@kishar](https://community.anviz.com/u/kishar)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 5:40am UTC](https://community.anviz.com/t/lunch-break-error/2103 "2024-11-04T05:40:15Z")
Hola. Tengo configurado 2 turnos (mañana y tarde) y hay días que me aparece este mensaje de error y no me ficha. Los turnos los tengo creados como: Mañana: entrada 9:15 salida 13:30 validez entrada 8:30-11:00 valide…
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## [Trying query to cloud](https://community.anviz.com/t/trying-query-to-cloud/2046)
**Author:** [@it1](https://community.anviz.com/u/it1)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 5:25am UTC](https://community.anviz.com/t/trying-query-to-cloud/2046 "2024-11-04T05:25:55Z")
Good morning, I’m trying a query to cloud but I receive the nex response Respuesta exitosa: {‘header’: {‘nameSpace’: ‘System’, ‘name’: ‘Exception’}, ‘payload’: {‘type’: ‘MISS\_PARAM’, ‘message’: ‘MISS\_PARAM’}} Here is m…
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## [Manual en español del software CrossChex Standard V5.3](https://community.anviz.com/t/manual-en-espanol-del-software-crosschex-standard-v5-3/2109)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 3:33am UTC](https://community.anviz.com/t/manual-en-espanol-del-software-crosschex-standard-v5-3/2109 "2024-11-04T03:33:04Z")
Tienes disponible el manual en español de la ultima version de CrossChex Standard V5.3
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## [how to set up multiple breaks](https://community.anviz.com/t/how-to-set-up-multiple-breaks/2066)
**Author:** [@maksimovicmateja](https://community.anviz.com/u/maksimovicmateja)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 3:28am UTC](https://community.anviz.com/t/how-to-set-up-multiple-breaks/2066 "2024-11-04T03:28:36Z")
how to set multiple breaks Anviz EP30 Question 1: how to set multiple breaks, break time from 09:00-15:00 h example Break 1 (10 minutes) Break 2 (10 minutes) 3rd break (30 min) Question 2: If multiple breaks canno…
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## [Face Deep 5 crashes with credit card](https://community.anviz.com/t/face-deep-5-crashes-with-credit-card/2015)
**Author:** [@ggordillo](https://community.anviz.com/u/ggordillo)\
**Replies:** 3\
**Last updated:** [October 14, 2024, 5:19am UTC](https://community.anviz.com/t/face-deep-5-crashes-with-credit-card/2015 "2024-10-14T05:19:33Z")
Face Deep 5 crashes after a user passes their credit card through the RFID reader. After this, no more cards can be detected. The device needs to be restarted for it to work properly again. I don’t think it’s right tha…
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## [Problema con zona horaria](https://community.anviz.com/t/problema-con-zona-horaria/2042)
**Author:** [@innovatica](https://community.anviz.com/u/innovatica)\
**Replies:** 1\
**Last updated:** [October 9, 2024, 6:42am UTC](https://community.anviz.com/t/problema-con-zona-horaria/2042 "2024-10-09T06:42:01Z")
Tenemos un EP300pro, muestra la hora correctamente, pero cuando se muestra en crosschex cloud, muestra una hora de inicio /final menos o más según la zona horaria. Ejemplo UTC -1: Son las 8.06 el Ep300 la muestra correc…
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## [Importar usuarios m5 plus](https://community.anviz.com/t/importar-usuarios-m5-plus/2036)
**Author:** [@mortiz](https://community.anviz.com/u/mortiz)\
**Replies:** 0\
**Last updated:** [October 4, 2024, 10:36am UTC](https://community.anviz.com/t/importar-usuarios-m5-plus/2036 "2024-10-04T10:36:11Z")
Hola hay algun modo de importar usuarios al m5 plus desde la web o desde cualquier otro sitio, tengo otro dispositivo m-bio para registrar a los usuarios pero no se como integrarlos gracias
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## [Compatibilita' c2cpro con oc500](https://community.anviz.com/t/compatibilita-c2cpro-con-oc500/1994)
**Author:** [@elettrorusso](https://community.anviz.com/u/elettrorusso)\
**Replies:** 1\
**Last updated:** [September 29, 2024, 8:27am UTC](https://community.anviz.com/t/compatibilita-c2cpro-con-oc500/1994 "2024-09-29T08:27:00Z")
Circa 4 anni fa abbiamo acquistato dei lettori OC500 per registrare i transiti in entrata ed uscita dei nostri dipendenti, utilizzando id card che sfruttavano le frequenze 125 kHz e 13.56 Mhz, di default i lettori non po…
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## [Justificaciones y días trabajados](https://community.anviz.com/t/justificaciones-y-dias-trabajados/1989)
**Author:** [@Rolando](https://community.anviz.com/u/Rolando)\
**Replies:** 0\
**Last updated:** [September 18, 2024, 6:59pm UTC](https://community.anviz.com/t/justificaciones-y-dias-trabajados/1989 "2024-09-18T18:59:58Z")
Hola, Quisiera saber si hay alguna manera de que las justificaciones de día completo SIN marcación me salgan como día trabajado. Por ejemplo existen personas que realizan trabajos “EN COMISION”, las personas no marcan p…
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## [SCHEDULE configuration on the device and Crosschex Standard](https://community.anviz.com/t/schedule-configuration-on-the-device-and-crosschex-standard/1957)
**Author:** [@Rolando](https://community.anviz.com/u/Rolando)\
**Replies:** 0\
**Last updated:** [August 22, 2024, 7:20pm UTC](https://community.anviz.com/t/schedule-configuration-on-the-device-and-crosschex-standard/1957 "2024-08-22T19:20:39Z")
Hi, Within the EP300 PRO, W1 PRO, FACEDEEP 3, FACEPASS 7 Devices — advanced configuration—Schedule set up—we can assign a shift to each employee. We noticed that when we assigned the shift, the employee can only registe…
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## [ERROR " Duplicate name 'normal' in TFieldDefs "](https://community.anviz.com/t/error-duplicate-name-normal-in-tfielddefs/1907)
**Author:** [@amraitinc](https://community.anviz.com/u/amraitinc)\
**Replies:** 3\
**Last updated:** [August 15, 2024, 9:49am UTC](https://community.anviz.com/t/error-duplicate-name-normal-in-tfielddefs/1907 "2024-08-15T09:49:25Z")
Bonjour, aprés une premiere installation de crosschex standard lors que je lance une recherche dans Pointage j ai l’erreur suivante “Duplicate name ‘normal’ in TFieldDefs” le message je l’ai eu chez le client et sur ma…
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## [Setup night shifts](https://community.anviz.com/t/setup-night-shifts/936)
**Author:** [@miriam.badillo](https://community.anviz.com/u/miriam.badillo)\
**Replies:** 2\
**Last updated:** [July 26, 2024, 6:51am UTC](https://community.anviz.com/t/setup-night-shifts/936 "2024-07-26T06:51:42Z")
I have an issue setting up a night shift, it seems the software takes any hour after 11 pm as a missing parameter. The working shift should be from 20:30 - 4:30 am. Is there a way to work this issue around?
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