# Products **URL:** https://community.anviz.com/c/products/6.md?page=6 [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) **Page:** 7 --- ## [Fallo App movil](https://community.anviz.com/t/fallo-app-movil/877)
**Author:** [@josema](https://community.anviz.com/u/josema)\ **Replies:** 3\ **Last updated:** [February 21, 2023, 12:41pm UTC](https://community.anviz.com/t/fallo-app-movil/877 "2023-02-21T12:41:55Z")
Buenas en la aplicación movil no me aparecen los registros de break. Saludos. --- ## [Getting only IN and OUT records](https://community.anviz.com/t/getting-only-in-and-out-records/844)
**Author:** [@fabiola.gonzalez](https://community.anviz.com/u/fabiola.gonzalez)\ **Replies:** 2\ **Last updated:** [February 2, 2023, 6:44pm UTC](https://community.anviz.com/t/getting-only-in-and-out-records/844 "2023-02-02T18:44:22Z")
Hi! I have an installation with FaceDeep 5 IRT, where the customer use it as time attendance and access control. The request is to get only the 2 records of the shift (In and out), so that they can export it to payroll… --- ## [Migration from a server to another](https://community.anviz.com/t/migration-from-a-server-to-another/862)
**Author:** [@l.stramenga](https://community.anviz.com/u/l.stramenga)\ **Replies:** 5\ **Last updated:** [February 1, 2023, 12:39pm UTC](https://community.anviz.com/t/migration-from-a-server-to-another/862 "2023-02-01T12:39:10Z")
Hello, is it possible to migrate all the data from a crosschexcloud server (in our case cn.crosschexcloud.com) to another (eu.crosschexcloud.com) As data we mean employee, records, devices and the (companyID, password) … --- ## [Crosschex Cloud T&A Export Report Error](https://community.anviz.com/t/crosschex-cloud-t-a-export-report-error/825)
**Author:** [@Ali.Alhajj](https://community.anviz.com/u/Ali.Alhajj)\ **Replies:** 6\ **Last updated:** [January 31, 2023, 7:44am UTC](https://community.anviz.com/t/crosschex-cloud-t-a-export-report-error/825 "2023-01-31T07:44:00Z")
Hi Everyone, I am facing an issue with exporting Record report, when I select the export report by an employee the file contains a separate excel with the employee ID but when i open any file it contains the total repor… --- ## [Export reports in PDF](https://community.anviz.com/t/export-reports-in-pdf/843)
**Author:** [@jesus.garcia](https://community.anviz.com/u/jesus.garcia)\ **Replies:** 2\ **Last updated:** [January 23, 2023, 2:57pm UTC](https://community.anviz.com/t/export-reports-in-pdf/843 "2023-01-23T14:57:44Z")
Hello, Anviz Community. Is it possible to export the assistance reports in PDF format in the Crosschex Standard? Regards. --- ## [Facepass pro clocking voice](https://community.anviz.com/t/facepass-pro-clocking-voice/758)
**Author:** [@itadmingroup](https://community.anviz.com/u/itadmingroup)\ **Replies:** 5\ **Last updated:** [January 20, 2023, 1:27pm UTC](https://community.anviz.com/t/facepass-pro-clocking-voice/758 "2023-01-20T13:27:33Z")
Hi, we have x3 facepass 7 pro and use purely for time and attendance (not access control). Each time a users swipes or scans their face, a voice says… “access granted”. This is very confusing when a user is clocking out … --- ## [Lock P7 keypad by software](https://community.anviz.com/t/lock-p7-keypad-by-software/835)
**Author:** [@paul\_m](https://community.anviz.com/u/paul_m)\ **Replies:** 2\ **Last updated:** [January 19, 2023, 2:33pm UTC](https://community.anviz.com/t/lock-p7-keypad-by-software/835 "2023-01-19T14:33:55Z")
Hello there I’d like to know if there’s a way to lock the P7 keypad (even the “M” key) by CrossChex or SDK. I have this device on a big area where some kids keep “playing” with the keys, sometimes the screen goes to “Ad… --- ## [Crosschex standard update](https://community.anviz.com/t/crosschex-standard-update/824)
**Author:** [@jarkssales](https://community.anviz.com/u/jarkssales)\ **Replies:** 0\ **Last updated:** [January 16, 2023, 4:13am UTC](https://community.anviz.com/t/crosschex-standard-update/824 "2023-01-16T04:13:06Z")
How do I get access to the new crosschex standard as a partner? --- ## [CrossChex CloudMove didnt work](https://community.anviz.com/t/crosschex-cloudmove-didnt-work/816)
**Author:** [@DenisRudko](https://community.anviz.com/u/DenisRudko)\ **Replies:** 1\ **Last updated:** [January 12, 2023, 12:46pm UTC](https://community.anviz.com/t/crosschex-cloudmove-didnt-work/816 "2023-01-12T12:46:33Z")
Hello, I cant move my data from CrossChex MS SQL to cloud via cloudmove tool. I have an “Import failed” message on stage “import departaments” or “import employees”. Other stages working good. --- ## [The system should not display records from other departments if I don't have permission](https://community.anviz.com/t/the-system-should-not-display-records-from-other-departments-if-i-dont-have-permission/775)
**Author:** [@sistemas](https://community.anviz.com/u/sistemas)\ **Replies:** 3\ **Last updated:** [December 22, 2022, 3:48am UTC](https://community.anviz.com/t/the-system-should-not-display-records-from-other-departments-if-i-dont-have-permission/775 "2022-12-22T03:48:20Z")
When displaying the reports or records on the platform, through an administrator who is assigned only certain departments, if I filter by placing “ALL DEPARTMENTS”, it should only show me the records of all the departmen… --- ## [Fire alarm register / Presence report](https://community.anviz.com/t/fire-alarm-register-presence-report/759)
**Author:** [@itadmingroup](https://community.anviz.com/u/itadmingroup)\ **Replies:** 1\ **Last updated:** [December 14, 2022, 2:54pm UTC](https://community.anviz.com/t/fire-alarm-register-presence-report/759 "2022-12-14T14:54:25Z")
Hi, this is a feature request. The current T&A report in crosschex cloud shows the first and last time a user clocked in/out which is fine for a timesheet, however in the instance of a fire we need to know who is current… --- ## [Personnel cannot sign-in with both : face+rfid card](https://community.anviz.com/t/personnel-cannot-sign-in-with-both-face-rfid-card/730)
**Author:** [@digitalbridgeadv](https://community.anviz.com/u/digitalbridgeadv)\ **Replies:** 9\ **Last updated:** [December 7, 2022, 2:21am UTC](https://community.anviz.com/t/personnel-cannot-sign-in-with-both-face-rfid-card/730 "2022-12-07T02:21:27Z")
Hi to all Anviz Community and Anviz Global Support, My name is Gianluca , from Italy . I bought 11 month ago a Facedeep 3 and configured in the Hospital where I work. Personnell used to sign-in and sign-out using toge… --- ## [Anviz Face Recognition Time Attendance Starting at $199 with Powerful Cloud Software](https://community.anviz.com/t/anviz-face-recognition-time-attendance-starting-at-199-with-powerful-cloud-software/717)
**Author:** [@Hannah\_Anviz](https://community.anviz.com/u/Hannah_Anviz)\ **Replies:** 0\ **Last updated:** [November 15, 2022, 5:42am UTC](https://community.anviz.com/t/anviz-face-recognition-time-attendance-starting-at-199-with-powerful-cloud-software/717 "2022-11-15T05:42:44Z")
The CX7 face recognition time attendance that fits perfectly with the Anviz CrossChex Cloud is available on Amazon! CX7 has the following features： ● Compatible with business of any size ● Offer versatile punchin… --- ## [Data - Move to cloud](https://community.anviz.com/t/data-move-to-cloud/685)
**Author:** [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Replies:** 12\ **Last updated:** [November 10, 2022, 5:03pm UTC](https://community.anviz.com/t/data-move-to-cloud/685 "2022-11-10T17:03:50Z")
Hi, been using Crosschex Standard (v4.3.17.0) for sometime. Now testing Crosschex Cloud, but the operation “Move to Cloud” isn’t working, just closes after pressing import. regards --- ## [Edit missing clocking of Employee](https://community.anviz.com/t/edit-missing-clocking-of-employee/692)
**Author:** [@aci-beveiliging](https://community.anviz.com/u/aci-beveiliging)\ **Replies:** 4\ **Last updated:** [November 4, 2022, 11:00am UTC](https://community.anviz.com/t/edit-missing-clocking-of-employee/692 "2022-11-04T11:00:05Z")
Is there an way for administrator to edit mist puns clocking for Employee Because there is a foreman at every work who can and may adjust the worked hours digitally and not the Employees themselves. And it happens too … --- ## [Crosschex Cloud Flexible Attendance](https://community.anviz.com/t/crosschex-cloud-flexible-attendance/680)
**Author:** [@Ali.Alhajj](https://community.anviz.com/u/Ali.Alhajj)\ **Replies:** 3\ **Last updated:** [November 3, 2022, 2:45pm UTC](https://community.anviz.com/t/crosschex-cloud-flexible-attendance/680 "2022-11-03T14:45:21Z")
Hi everyone, we have installed several devices C2 pro in Jeddah New Airport, And im facing an issue, they are changing shifts everyday for over 200+ employee I can’t find Cloud Flexible Attendance Tutorial or Total wo… --- ## [CrossChex Cloud #10 – How to Schedule and Assign Working Shifts](https://community.anviz.com/t/crosschex-cloud-10-how-to-schedule-and-assign-working-shifts/556)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 0\ **Last updated:** [August 30, 2022, 3:02pm UTC](https://community.anviz.com/t/crosschex-cloud-10-how-to-schedule-and-assign-working-shifts/556 "2022-08-30T15:02:33Z")
Hi there, Welcome to our tenth tutorial about the Anviz CrossChex Cloud! The main objective of this tutorial is to understand how to create, edit and assign working schedule for your employees, considering they will w… --- ## [Monthly Report Issue](https://community.anviz.com/t/monthly-report-issue/566)
**Author:** [@luca](https://community.anviz.com/u/luca)\ **Replies:** 10\ **Last updated:** [October 31, 2022, 2:24pm UTC](https://community.anviz.com/t/monthly-report-issue/566 "2022-10-31T14:24:07Z")
Hi, i’ve a problem with my CrossChex Standard: Monthly report does not count correctly hours done but it shows the worktime specified in the shift, but in the Daily Report the count is correct (i can’t post images becau… --- ## [How to download data of users from various groups (departments)?](https://community.anviz.com/t/how-to-download-data-of-users-from-various-groups-departments/653)
**Author:** [@SudaratN\_MESoluTech](https://community.anviz.com/u/SudaratN_MESoluTech)\ **Replies:** 2\ **Last updated:** [October 23, 2022, 1:01am UTC](https://community.anviz.com/t/how-to-download-data-of-users-from-various-groups-departments/653 "2022-10-23T01:01:02Z")
Our customer would like to download data of some users from different groups (departments). What we can do is to download data of one single user or one single group. Is it possible to download only some specific users… --- ## [Crosschex Cloud NTP time does not work in the Netherlands +2](https://community.anviz.com/t/crosschex-cloud-ntp-time-does-not-work-in-the-netherlands-2/253)
**Author:** [@aci-beveiliging](https://community.anviz.com/u/aci-beveiliging)\ **Replies:** 6\ **Last updated:** [October 13, 2022, 3:28pm UTC](https://community.anviz.com/t/crosschex-cloud-ntp-time-does-not-work-in-the-netherlands-2/253 "2022-10-13T15:28:31Z")
After trying several times on different time zones, we are unable to properly sigronize the Crosschex Cloud with NTP +1 EU server. We have tried +1 -1 and +2 but in Crosschex Cloud is an hour ahead of the devices in the… --- ## [Entrenamiento Publico -Problemas Comunes con CrossChex Cloud y Soluciones( 27-09-2022)](https://community.anviz.com/t/entrenamiento-publico-problemas-comunes-con-crosschex-cloud-y-soluciones-27-09-2022/631)
**Author:** [@henry.santana](https://community.anviz.com/u/henry.santana)\ **Replies:** 2\ **Last updated:** [October 6, 2022, 6:17pm UTC](https://community.anviz.com/t/entrenamiento-publico-problemas-comunes-con-crosschex-cloud-y-soluciones-27-09-2022/631 "2022-10-06T18:17:40Z")
Las preguntas relacionadas con CrossChex Cloud son más frecuentes entre las dudas técnicas. En esta sesión se darán las posibles soluciones con respecto. --- ## [Setting up shifts and reporting for two working time intervals](https://community.anviz.com/t/setting-up-shifts-and-reporting-for-two-working-time-intervals/551)
**Author:** [@vitamin1st1982](https://community.anviz.com/u/vitamin1st1982)\ **Replies:** 14\ **Last updated:** [October 2, 2022, 7:52am UTC](https://community.anviz.com/t/setting-up-shifts-and-reporting-for-two-working-time-intervals/551 "2022-10-02T07:52:37Z")
There is a task that I cannot set up in the CrossChex Standard program. There is a working day: Starts at 8.00 Ends at 18.00 Lunch time 13.00-15.00 Work during the lunch period is counted as overtime. Working after… --- ## [CrossChex Cloud - popup warnings](https://community.anviz.com/t/crosschex-cloud-popup-warnings/635)
**Author:** [@Tibor](https://community.anviz.com/u/Tibor)\ **Replies:** 0\ **Last updated:** [September 29, 2022, 8:22am UTC](https://community.anviz.com/t/crosschex-cloud-popup-warnings/635 "2022-09-29T08:22:04Z")
I’d like to share my idea here to use some popup warnings for the administrators in CrossChex Cloud. I think there’re some events which are important enough to alert the admin after logging in. For example: a device … --- ## [Access Control Slave Unit](https://community.anviz.com/t/access-control-slave-unit/608)
**Author:** [@valuecreationit](https://community.anviz.com/u/valuecreationit)\ **Replies:** 1\ **Last updated:** [September 19, 2022, 1:37pm UTC](https://community.anviz.com/t/access-control-slave-unit/608 "2022-09-19T13:37:10Z")
I am using C2 PRO in the door entrance and would like to add a slave device for the exit . What are the available models available for this?? --- ## [CrossChex Cloud #6 – How to Log In as an Employee](https://community.anviz.com/t/crosschex-cloud-6-how-to-log-in-as-an-employee/156)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 0\ **Last updated:** [April 19, 2022, 2:00pm UTC](https://community.anviz.com/t/crosschex-cloud-6-how-to-log-in-as-an-employee/156 "2022-04-19T14:00:28Z")
Hi there, Welcome to our sixth tutorial about the Anviz CrossChex Cloud! The main objective of this tutorial is to teach you how to configure your employees to have access to their own Log In page. In the employee´s a… --- ## [CrossChex Cloud #5 - Add a New Employee](https://community.anviz.com/t/crosschex-cloud-5-add-a-new-employee/119)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 0\ **Last updated:** [April 14, 2022, 7:59pm UTC](https://community.anviz.com/t/crosschex-cloud-5-add-a-new-employee/119 "2022-04-14T19:59:21Z")
Hi there, Welcome to our fifth tutorial about the Anviz CrossChex Cloud! The main objective of this tutorial is to teach you how to add new employees to your CrossChex Cloud account. Before begin this tutorial, we sug… --- ## [CrossChex Cloud #3 - Department Management](https://community.anviz.com/t/crosschex-cloud-3-department-management/109)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 0\ **Last updated:** [April 13, 2022, 7:34pm UTC](https://community.anviz.com/t/crosschex-cloud-3-department-management/109 "2022-04-13T19:34:24Z")
Hi there, Welcome to our third tutorial about the Anviz CrossChex Cloud! The main objective of this tutorial is to help you understand how the CrossChex Cloud logic works between locations, users and devices; that´s ve… --- ## [Name of Device in CrossChex Cloud](https://community.anviz.com/t/name-of-device-in-crosschex-cloud/532)
**Author:** [@aci-beveiliging](https://community.anviz.com/u/aci-beveiliging)\ **Replies:** 1\ **Last updated:** [August 26, 2022, 2:16pm UTC](https://community.anviz.com/t/name-of-device-in-crosschex-cloud/532 "2022-08-26T14:16:07Z")
Good afternoon to all of you we have a problem with the controller names in the CrossChex Cloud, The devices often don’t display the name and then only show the type number of the device it’s all W1 Pro Bat Controllers H… --- ## [C2slim mifare rfid](https://community.anviz.com/t/c2slim-mifare-rfid/528)
**Author:** [@leonardotadeu](https://community.anviz.com/u/leonardotadeu)\ **Replies:** 1\ **Last updated:** [August 26, 2022, 2:55am UTC](https://community.anviz.com/t/c2slim-mifare-rfid/528 "2022-08-26T02:55:13Z")
Hello, I have bought a c2slim EM version, but I have some mifare cards also and at the site, is mentioned that it is optional. Does Anviz have C2Slim mifare also? So I can have at one building only EM and another just m… --- ## [USB export on face pass 7](https://community.anviz.com/t/usb-export-on-face-pass-7/482)
**Author:** [@joao.a.dias](https://community.anviz.com/u/joao.a.dias)\ **Replies:** 1\ **Last updated:** [August 15, 2022, 6:24am UTC](https://community.anviz.com/t/usb-export-on-face-pass-7/482 "2022-08-15T06:24:05Z")
Hi have a face pass 7 on remote site, the export feature to usb wont export any data. ONLY empty files. Any help? Firmware: 03.20.78-FAI-ARF-MI [Previous page](https://community.anviz.com/c/products/6.md?page=5) [Next page](https://community.anviz.com/c/products/6.md?page=7)