# CrossChex Standard **URL:** https://community.anviz.com/c/products/crosschex-standard/27.md [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) --- ## [About the CrossChex Standard category](https://community.anviz.com/t/about-the-crosschex-standard-category/41)
**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\ **Replies:** 0
Anviz Desktop Access Control & Time Attendance Software, featuring a user-friendly GUI, AIM CrossChex Standard provides a feature-rich time and attendance management experience, meeting all needs of employee attendance t… --- ## [Can't Append a Record](https://community.anviz.com/t/cant-append-a-record/2738)
**Author:** [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Replies:** 1\ **Last updated:** [April 29, 2026, 10:08am UTC](https://community.anviz.com/t/cant-append-a-record/2738 "2026-04-29T10:08:21Z")
Greetings, I need assistance. I am trying to append a record, and whenever I append, it says “Add the record successfully,” but when I re-run the Attendance, I don’t find the appended record. What could be the problem?… --- ## [Anviz CrossChexx Constant Back-up Failure](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940)
**Author:** [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Replies:** 5\ **Last updated:** [April 27, 2026, 9:27am UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940 "2026-04-27T09:27:13Z")
Greetings. I have been getting constant “back-up” failed errors when backing up CrossChexx Standard DB via the Software. Please assist in resolving this. --- ## [Backup database failed](https://community.anviz.com/t/backup-database-failed/2739)
**Author:** [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Replies:** 0\ **Last updated:** [April 23, 2026, 2:38pm UTC](https://community.anviz.com/t/backup-database-failed/2739 "2026-04-23T14:38:55Z")
Greetings, Could you please assist in resolving the error of “Backup database failed” i am constantly getting when performing Backup process. --- ## [How to restore from backup in V4.3.X](https://community.anviz.com/t/how-to-restore-from-backup-in-v4-3-x/2701)
**Author:** [@bobdizon](https://community.anviz.com/u/bobdizon)\ **Replies:** 1\ **Last updated:** [March 2, 2026, 12:32pm UTC](https://community.anviz.com/t/how-to-restore-from-backup-in-v4-3-x/2701 "2026-03-02T12:32:13Z")
Our PC Server with the Crosschex 4.3.4 crashed. I have a backup dated Oct 20 2025 and a few more. How do I restore the Database and its Server Access Control Settings using the backup file?? Appreciate the support. --- ## [Falla enrolamiento huellas desde Crosschex con VF30 Pro](https://community.anviz.com/t/falla-enrolamiento-huellas-desde-crosschex-con-vf30-pro/2695)
**Author:** [@raul.alejandro](https://community.anviz.com/u/raul.alejandro)\ **Replies:** 0\ **Last updated:** [February 11, 2026, 8:29pm UTC](https://community.anviz.com/t/falla-enrolamiento-huellas-desde-crosschex-con-vf30-pro/2695 "2026-02-11T20:29:54Z")
Estimados Tengo un VF30Pro y no puedo enrolar las huellas, al crear el usuario voy a enrolamiento de huellas, elijo red y el vf30 pro de la lista. Hago click en el boton Enrolar pero en el dispositivo no pasa nada y al… --- ## [Delete records after download to crosschex](https://community.anviz.com/t/delete-records-after-download-to-crosschex/2083)
**Author:** [@Vitor](https://community.anviz.com/u/Vitor)\ **Replies:** 6\ **Last updated:** [September 29, 2025, 1:33pm UTC](https://community.anviz.com/t/delete-records-after-download-to-crosschex/2083 "2025-09-29T13:33:57Z")
Hi, I’m using crosschex 4 with w1-pro. I configure crosschex to download automatically records to database. Its possible to delete from w1-pro the records after download to crosschex? Thanks in advance. (Sorry my en… --- ## [Latest CrossChex Standard](https://community.anviz.com/t/latest-crosschex-standard/2631)
**Author:** [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Replies:** 0\ **Last updated:** [September 25, 2025, 4:59am UTC](https://community.anviz.com/t/latest-crosschex-standard/2631 "2025-09-25T04:59:37Z")
Hi! I am operating on a V5.0.5.0. Is this the latest version of CrossChex Standard software, and will there be a V6? --- ## [Upload templates in Facedeep5](https://community.anviz.com/t/upload-templates-in-facedeep5/2624)
**Author:** [@jesus.garcia](https://community.anviz.com/u/jesus.garcia)\ **Replies:** 5\ **Last updated:** [September 1, 2025, 2:31pm UTC](https://community.anviz.com/t/upload-templates-in-facedeep5/2624 "2025-09-01T14:31:28Z")
Hi Support.I have a situation with two Facedeep5. The faces enroled in first Facedeep, cannot be uploaded to a second Facedeep and viceversa. I have already checked the authorization in the device. It seems like an in… --- ## [Cross chex standar upload templates](https://community.anviz.com/t/cross-chex-standar-upload-templates/2464)
**Author:** [@Lamelza](https://community.anviz.com/u/Lamelza)\ **Replies:** 3\ **Last updated:** [August 14, 2025, 11:17pm UTC](https://community.anviz.com/t/cross-chex-standar-upload-templates/2464 "2025-08-14T23:17:47Z")
Hi, i have problems to upload templates on the 5.0.3 version, i tried to add a new employee from pc, but the platform doesnt upload the info to the face5 or face3 we have. only works if i add the employee on the devices … --- ## [CrossChex Standard - Quick Tips - Download and Export Records Automatically](https://community.anviz.com/t/crosschex-standard-quick-tips-download-and-export-records-automatically/104)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 24\ **Last updated:** [April 29, 2025, 8:56am UTC](https://community.anviz.com/t/crosschex-standard-quick-tips-download-and-export-records-automatically/104 "2025-04-29T08:56:39Z")
Hi there, This is a quick tip I would like to share for a very convenient proceed, to avoid downloading records manually every time you need to get an access control log or a time attendance report. 1 - After log in th… --- ## [Crosschex in Virtual Server](https://community.anviz.com/t/crosschex-in-virtual-server/2334)
**Author:** [@jesus.garcia](https://community.anviz.com/u/jesus.garcia)\ **Replies:** 4\ **Last updated:** [April 8, 2025, 7:56pm UTC](https://community.anviz.com/t/crosschex-in-virtual-server/2334 "2025-04-08T19:56:00Z")
Buen día. ¿Está contemplado que Crosschex Standard pueda trabajar en un ambiente de servidor virtualizado? Un cliente tiene instalado el Crosschex en un VPS. Me reporta que en dos usuarios de ese mismo servidor trabaj… --- ## [Connect to device using DNS name problem](https://community.anviz.com/t/connect-to-device-using-dns-name-problem/1281)
**Author:** [@raul](https://community.anviz.com/u/raul)\ **Replies:** 6\ **Last updated:** [March 14, 2025, 5:43am UTC](https://community.anviz.com/t/connect-to-device-using-dns-name-problem/1281 "2025-03-14T05:43:41Z")
Hi, We’re using last version Crosschex (5.0.10) and when we use DNS name to connect to device (VF30Pro) but if we use this DNS record we can’t connect, if we use IP address we can connect. With version 4.X we don’t ha… --- ## [CrossChex Standard device search is not working](https://community.anviz.com/t/crosschex-standard-device-search-is-not-working/2313)
**Author:** [@Shirbidov](https://community.anviz.com/u/Shirbidov)\ **Replies:** 1\ **Last updated:** [February 18, 2025, 8:29am UTC](https://community.anviz.com/t/crosschex-standard-device-search-is-not-working/2313 "2025-02-18T08:29:59Z")
I can use search device on CrossChex Standard --- ## [Integration Help – Syncing Access Codes with C2 KA Keypads and SC011 Controller](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350)
**Author:** [@Palacios\_Verano](https://community.anviz.com/u/Palacios_Verano)\ **Replies:** 1\ **Last updated:** [February 17, 2025, 2:28am UTC](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350 "2025-02-17T02:28:14Z")
Hello everyone, We are working on integrating our SaaS platform, with an Anviz access control system for one of our clients. They have C2 KA keypads and an SC011 control board installed. The Challenge Our goal is to sy… --- ## [2 horas de comida separadas](https://community.anviz.com/t/2-horas-de-comida-separadas/1157)
**Author:** [@aux.sistemas](https://community.anviz.com/u/aux.sistemas)\ **Replies:** 2\ **Last updated:** [February 12, 2025, 5:07pm UTC](https://community.anviz.com/t/2-horas-de-comida-separadas/1157 "2025-02-12T17:07:53Z")
Tengo una duda sobre la configuración, actualmente tenemos dos horarios de comida 15 min almuerzo y 2 horas para comida, al checar el biometrico después del almuerzo es decir en la hora de comida el 4 registro lo marca c… --- ## [Registro inválido](https://community.anviz.com/t/registro-invalido/2276)
**Author:** [@alvarolemmel](https://community.anviz.com/u/alvarolemmel)\ **Replies:** 3\ **Last updated:** [January 16, 2025, 6:20am UTC](https://community.anviz.com/t/registro-invalido/2276 "2025-01-16T06:20:11Z")
Buenas tardes. Tengo problemas con los registros de los datos… Cuando un usuario marca entrada y más tarde la salida, me aparece como registro inválido… Haciendo comprobaciones, he visto que cuando el programa está cerra… --- ## [CrossChex Standard Software V5 automatically execute at startup](https://community.anviz.com/t/crosschex-standard-software-v5-automatically-execute-at-startup/2263)
**Author:** [@moretti.sergio](https://community.anviz.com/u/moretti.sergio)\ **Replies:** 1\ **Last updated:** [January 13, 2025, 3:13am UTC](https://community.anviz.com/t/crosschex-standard-software-v5-automatically-execute-at-startup/2263 "2025-01-13T03:13:55Z")
I already configured the automatic record-download in CrossChex but I would like to know if it is possible to skip the log-in menu and automatically execute the program at the startup of the SO or permit the automatical … --- ## [Aun se muestra en arabe Guardar y exportar a pdf](https://community.anviz.com/t/aun-se-muestra-en-arabe-guardar-y-exportar-a-pdf/2111)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\ **Replies:** 1\ **Last updated:** [January 2, 2025, 3:30am UTC](https://community.anviz.com/t/aun-se-muestra-en-arabe-guardar-y-exportar-a-pdf/2111 "2025-01-02T03:30:32Z")
Ya hice el reemplazo del parche y aun muestra las opciones en arabe Guardar y Exporta a PDF y al visualizar el reporte de registros, se podria corregir estos y ya esta la solucion hacer referencia porfavor --- ## [CrossChex Standard V5 - T&A status auto switch settings error](https://community.anviz.com/t/crosschex-standard-v5-t-a-status-auto-switch-settings-error/930)
**Author:** [@Tibor](https://community.anviz.com/u/Tibor)\ **Replies:** 12\ **Last updated:** [January 2, 2025, 3:23am UTC](https://community.anviz.com/t/crosschex-standard-v5-t-a-status-auto-switch-settings-error/930 "2025-01-02T03:23:17Z")
It looks there’s a bug in handlig of T&A Status Auto Switch Settings menu. We tried to set time periods on different devices (FaceDeep 3, W1 Pro, VF30 Pro) but it was unsuccessful. In addition, it’s really weird that t… --- ## [Hello, tell me how to install CrossChex for access by other users](https://community.anviz.com/t/hello-tell-me-how-to-install-crosschex-for-access-by-other-users/2201)
**Author:** [@opov09](https://community.anviz.com/u/opov09)\ **Replies:** 1\ **Last updated:** [December 10, 2024, 5:35am UTC](https://community.anviz.com/t/hello-tell-me-how-to-install-crosschex-for-access-by-other-users/2201 "2024-12-10T05:35:51Z")
Hello, tell me how to install CrossChex for access by other users (when installing the application on another PC, it offers to create a new database) how do I connect to an existing sql database? --- ## [Error a la hora de insertar festivos](https://community.anviz.com/t/error-a-la-hora-de-insertar-festivos/1913)
**Author:** [@csilva](https://community.anviz.com/u/csilva)\ **Replies:** 6\ **Last updated:** [November 7, 2024, 7:44am UTC](https://community.anviz.com/t/error-a-la-hora-de-insertar-festivos/1913 "2024-11-07T07:44:23Z")
Hola buenas, Software version: CrossChex Standard V.5.0.3.0 Problema: Error al insertar festivos. El software da error en la fecha al insertar festivos. Adjunto captura de pantalla. Como puedo solucionar esto? U… --- ## [Error al hacer copia de seguridad V5.0.3.0](https://community.anviz.com/t/error-al-hacer-copia-de-seguridad-v5-0-3-0/2090)
**Author:** [@it11](https://community.anviz.com/u/it11)\ **Replies:** 1\ **Last updated:** [November 5, 2024, 7:02am UTC](https://community.anviz.com/t/error-al-hacer-copia-de-seguridad-v5-0-3-0/2090 "2024-11-05T07:02:04Z")
Muestra que debo tener el SQL Server antes de actualizar desde la V4 funcionaba correctamente. --- ## [Anviz W1 Pro enroll users on crosschex](https://community.anviz.com/t/anviz-w1-pro-enroll-users-on-crosschex/1969)
**Author:** [@jcardoso](https://community.anviz.com/u/jcardoso)\ **Replies:** 15\ **Last updated:** [November 5, 2024, 5:54am UTC](https://community.anviz.com/t/anviz-w1-pro-enroll-users-on-crosschex/1969 "2024-11-05T05:54:42Z")
When trying to enroll users, when asking to activate the figerprint reader it does nothing --- ## [Error persiste el idioma arabe Reporte de registro - Guardar - Exportar a PDF](https://community.anviz.com/t/error-persiste-el-idioma-arabe-reporte-de-registro-guardar-exportar-a-pdf/2110)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\ **Replies:** 3\ **Last updated:** [November 5, 2024, 5:48am UTC](https://community.anviz.com/t/error-persiste-el-idioma-arabe-reporte-de-registro-guardar-exportar-a-pdf/2110 "2024-11-05T05:48:54Z")
Buenas tardes, necesitaria si alguien tiene la correccion aun se muestra en arabe las opciones Guardar y exportar a pdf. Tambien se muestra en arabe al visualizar el Reporte de registros. Ya reemplace el parche deisponib… --- ## [Lunch break error](https://community.anviz.com/t/lunch-break-error/2103)
**Author:** [@kishar](https://community.anviz.com/u/kishar)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 5:40am UTC](https://community.anviz.com/t/lunch-break-error/2103 "2024-11-04T05:40:15Z")
Hola. Tengo configurado 2 turnos (mañana y tarde) y hay días que me aparece este mensaje de error y no me ficha. Los turnos los tengo creados como: Mañana: entrada 9:15 salida 13:30 validez entrada 8:30-11:00 valide… --- ## [Manual en español del software CrossChex Standard V5.3](https://community.anviz.com/t/manual-en-espanol-del-software-crosschex-standard-v5-3/2109)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 3:33am UTC](https://community.anviz.com/t/manual-en-espanol-del-software-crosschex-standard-v5-3/2109 "2024-11-04T03:33:04Z")
Tienes disponible el manual en español de la ultima version de CrossChex Standard V5.3 --- ## [Justificaciones y días trabajados](https://community.anviz.com/t/justificaciones-y-dias-trabajados/1989)
**Author:** [@Rolando](https://community.anviz.com/u/Rolando)\ **Replies:** 0\ **Last updated:** [September 18, 2024, 6:59pm UTC](https://community.anviz.com/t/justificaciones-y-dias-trabajados/1989 "2024-09-18T18:59:58Z")
Hola, Quisiera saber si hay alguna manera de que las justificaciones de día completo SIN marcación me salgan como día trabajado. Por ejemplo existen personas que realizan trabajos “EN COMISION”, las personas no marcan p… --- ## [ERROR " Duplicate name 'normal' in TFieldDefs "](https://community.anviz.com/t/error-duplicate-name-normal-in-tfielddefs/1907)
**Author:** [@amraitinc](https://community.anviz.com/u/amraitinc)\ **Replies:** 3\ **Last updated:** [August 15, 2024, 9:49am UTC](https://community.anviz.com/t/error-duplicate-name-normal-in-tfielddefs/1907 "2024-08-15T09:49:25Z")
Bonjour, aprés une premiere installation de crosschex standard lors que je lance une recherche dans Pointage j ai l’erreur suivante “Duplicate name ‘normal’ in TFieldDefs” le message je l’ai eu chez le client et sur ma… --- ## [W1 Not showing up in CrossChex Standard](https://community.anviz.com/t/w1-not-showing-up-in-crosschex-standard/1903)
**Author:** [@csilva](https://community.anviz.com/u/csilva)\ **Replies:** 3\ **Last updated:** [July 17, 2024, 10:58am UTC](https://community.anviz.com/t/w1-not-showing-up-in-crosschex-standard/1903 "2024-07-17T10:58:22Z")
Hi, I have 2 W1’s in my company, and one M3 Pro. I’ve installed the latest version of the CrossChex Standard, and at first the database I’ve created was not working, then it magically did while no different thing was … [Next page](https://community.anviz.com/c/products/crosschex-standard/27.md?page=1)