# Latest **URL:** https://community.anviz.com/latest.md?page=2 [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) **Page:** 3 --- ## [CrossChex Cloud API Documentation](https://community.anviz.com/t/crosschex-cloud-api-documentation/2079)
**Author:** [@everdeenjess](https://community.anviz.com/u/everdeenjess)\ **Replies:** 2\ **Last updated:** [January 16, 2026, 7:12pm UTC](https://community.anviz.com/t/crosschex-cloud-api-documentation/2079 "2026-01-16T19:12:34Z")
Hello! Is there any API documentation available that lists the endpoints and their parameters? Does the API include an endpoint to get the list of all registered employees? --- ## [Limitations of Free License API Sync for HRIS Integration](https://community.anviz.com/t/limitations-of-free-license-api-sync-for-hris-integration/2681)
**Author:** [@Dias](https://community.anviz.com/u/Dias)\ **Replies:** 0\ **Last updated:** [January 16, 2026, 11:07am UTC](https://community.anviz.com/t/limitations-of-free-license-api-sync-for-hris-integration/2681 "2026-01-16T11:07:14Z")
With the free license for a single device, I attempted to connect to the API every 30 minutes to sync attendance data with the third-party HRIS. I would like to clarify the limitations of using the free version. Are ther… --- ## [No tengo la opcion de registrar huella](https://community.anviz.com/t/no-tengo-la-opcion-de-registrar-huella/2679)
**Author:** [@211](https://community.anviz.com/u/211)\ **Replies:** 0\ **Last updated:** [January 9, 2026, 5:01pm UTC](https://community.anviz.com/t/no-tengo-la-opcion-de-registrar-huella/2679 "2026-01-09T17:01:57Z")
Tenía mi biométrico EP300 PRO en otra cuenta funcionando correctamente, y ese biométrico se lo trajo a esta nueva cuenta por restructuración de la empresa. Se exportó los usuarios y se importó en esta nueva cuenta, los u… --- ## [M3 pro problema](https://community.anviz.com/t/m3-pro-problema/2678)
**Author:** [@Instalaciones\_de\_seg](https://community.anviz.com/u/Instalaciones_de_seg)\ **Replies:** 0\ **Last updated:** [January 7, 2026, 3:37pm UTC](https://community.anviz.com/t/m3-pro-problema/2678 "2026-01-07T15:37:42Z")
Buenas tardes; Tengo muchos m3 pro instalados en diferentes sitios. Los últimos me están dado problema, de vez en cuando, se quedan “colgados” con el teclado encendido y el led rojo, y no funciona el teclado ni lee los… --- ## [W2 Pro no inicia (doesn´t start)](https://community.anviz.com/t/w2-pro-no-inicia-doesn-t-start/2676)
**Author:** [@Cuaran\_Lerma](https://community.anviz.com/u/Cuaran_Lerma)\ **Replies:** 2\ **Last updated:** [January 5, 2026, 3:02pm UTC](https://community.anviz.com/t/w2-pro-no-inicia-doesn-t-start/2676 "2026-01-05T15:02:09Z")
Tengo un lector biométrico W2Pro que de un momento a otro ser reinició y no arranca, se queda en el logo de Anviz, intente cambiar de fuente y conectarlo con USB al pc pero no inicia, ¿qué pudo ocasionar la falla y co… --- ## [C2ka sdk php (000048)](https://community.anviz.com/t/c2ka-sdk-php-000048/2671)
**Author:** [@R11](https://community.anviz.com/u/R11)\ **Replies:** 0\ **Last updated:** [December 24, 2025, 8:47am UTC](https://community.anviz.com/t/c2ka-sdk-php-000048/2671 "2025-12-24T08:47:52Z")
Hi ANVIZ team! I have a C2 KA device for try to integrate with our services, I check the GitHub - AnvizJacobs/AnvizCloudKit: Anviz device cloud PHP interface kit . (Your sales department confirm that C2 KA is compatible… --- ## [W1C pro not booting](https://community.anviz.com/t/w1c-pro-not-booting/2660)
**Author:** [@gIwrgos](https://community.anviz.com/u/gIwrgos)\ **Replies:** 3\ **Last updated:** [December 11, 2025, 10:49am UTC](https://community.anviz.com/t/w1c-pro-not-booting/2660 "2025-12-11T10:49:23Z")
Hello, w1c pro device suddenly doesn’t work. It goes into a reboot cycle trying to load its software. It stays on the “Loading…” screen and after a few seconds it reboots. Is there a way to start it or get its data? --- ## [CrossChex Cloud export records to CrossChex Standard](https://community.anviz.com/t/crosschex-cloud-export-records-to-crosschex-standard/1102)
**Author:** [@trevomatic](https://community.anviz.com/u/trevomatic)\ **Replies:** 9\ **Last updated:** [December 10, 2025, 6:20am UTC](https://community.anviz.com/t/crosschex-cloud-export-records-to-crosschex-standard/1102 "2025-12-10T06:20:32Z")
Hello, I still prefer CrossChex Standard reports, there is some way to export records from CrossChex Cloud into CrossChex Standard? Made an initial test and exported a xls file from CrossChex Cloud, but i can only see … --- ## [Tengo un problema con un reloj Anviz W1PRO](https://community.anviz.com/t/tengo-un-problema-con-un-reloj-anviz-w1pro/2663)
**Author:** [@varelmarcosantonio87](https://community.anviz.com/u/varelmarcosantonio87)\ **Replies:** 0\ **Last updated:** [December 4, 2025, 9:52pm UTC](https://community.anviz.com/t/tengo-un-problema-con-un-reloj-anviz-w1pro/2663 "2025-12-04T21:52:51Z")
Tengo un problema con un reloj W1PRO, al colocar la huella el reloj se reinicia y cae como bucle se reinicia constantemente alguien podrian ayudarme si se puede arreglar con actualizar Firmware adjunto imagen del núm… --- ## [Firmware y desconexión aparatos](https://community.anviz.com/t/firmware-y-desconexion-aparatos/1469)
**Author:** [@Jalonso](https://community.anviz.com/u/Jalonso)\ **Replies:** 16\ **Last updated:** [December 3, 2025, 2:20pm UTC](https://community.anviz.com/t/firmware-y-desconexion-aparatos/1469 "2025-12-03T14:20:41Z")
Hola, Muchas gracias por el apoyo de esta comunidad, es mi primer post y necesito resolver varias dudas. Os pongo en contexto… Tengo 5 unidades TC550 con el firmware 3.26.B1 y 2 unidades nuevas VF30 PRO con el firmwar… --- ## [Italian voice for W1C-Pro](https://community.anviz.com/t/italian-voice-for-w1c-pro/2656)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 0\ **Last updated:** [November 18, 2025, 12:19pm UTC](https://community.anviz.com/t/italian-voice-for-w1c-pro/2656 "2025-11-18T12:19:49Z")
Hi, my W1C-PRO have italian language but when enroll by card error it and speak in english voice ? Can send me patch correct with italian voice ? Thanks !! --- ## [Request firmware anviz w1c pro](https://community.anviz.com/t/request-firmware-anviz-w1c-pro/1871)
**Author:** [@claudio](https://community.anviz.com/u/claudio)\ **Replies:** 9\ **Last updated:** [November 11, 2025, 8:55am UTC](https://community.anviz.com/t/request-firmware-anviz-w1c-pro/1871 "2025-11-11T08:55:00Z")
Please can i have the latest firmware for anviz w1c pro? This is my configuration: Thank you in advance --- ## [Firmware update W1 PRO](https://community.anviz.com/t/firmware-update-w1-pro/1970)
**Author:** [@jcardoso](https://community.anviz.com/u/jcardoso)\ **Replies:** 10\ **Last updated:** [November 11, 2025, 8:34am UTC](https://community.anviz.com/t/firmware-update-w1-pro/1970 "2025-11-11T08:34:43Z")
Hello i need the firmware for w1 pro ,i have kernel : g67aef6f\_W04 , current firmware: 03.26.BN\_dark Serial: 0680220822500013 I can acess the device thanks --- ## [Connecting directly to the CX2](https://community.anviz.com/t/connecting-directly-to-the-cx2/2220)
**Author:** [@kevinwillems](https://community.anviz.com/u/kevinwillems)\ **Replies:** 3\ **Last updated:** [November 11, 2025, 8:23am UTC](https://community.anviz.com/t/connecting-directly-to-the-cx2/2220 "2025-11-11T08:23:15Z")
I’d like to connect to the CX2 over a LAN without any visible software installed on the computer. I’d like to pull the clock-in and clock-out data from the machine and pull it into an MS SQL Server database. Is this poss… --- ## [Downloaded records from device has missing data](https://community.anviz.com/t/downloaded-records-from-device-has-missing-data/1820)
**Author:** [@accounts1](https://community.anviz.com/u/accounts1)\ **Replies:** 3\ **Last updated:** [November 11, 2025, 8:15am UTC](https://community.anviz.com/t/downloaded-records-from-device-has-missing-data/1820 "2025-11-11T08:15:08Z")
Hello - We are trying to download records from device on USB and then generating attendance report for payroll processing. In the report, there are dates missing for which hours have been recorded on the device but not … --- ## [Latest firmware Facedeep3](https://community.anviz.com/t/latest-firmware-facedeep3/1669)
**Author:** [@araujogoncalvespedro](https://community.anviz.com/u/araujogoncalvespedro)\ **Replies:** 5\ **Last updated:** [November 11, 2025, 7:47am UTC](https://community.anviz.com/t/latest-firmware-facedeep3/1669 "2025-11-11T07:47:08Z")
Hello. Ifinished installing my facedeep 3. First, i would like o update it to the latest firmware if possible. Where can i get it? After that, i have a few questions: How to avoid accidental punch in/out? My facedee… --- ## [Facepass 7 Pro - Problems with facial recognition. Firmware update?](https://community.anviz.com/t/facepass-7-pro-problems-with-facial-recognition-firmware-update/1924)
**Author:** [@fabio.lima](https://community.anviz.com/u/fabio.lima)\ **Replies:** 6\ **Last updated:** [November 11, 2025, 7:29am UTC](https://community.anviz.com/t/facepass-7-pro-problems-with-facial-recognition-firmware-update/1924 "2025-11-11T07:29:08Z")
Hi, we have 3 Facepass 7 Pro. They used to work relatively well, but for some time now we have been having problems with facial recognition. Is there some firmware update that we could test? The firmware that we are usi… --- ## [RFID con W2 PRO y C2 PRO](https://community.anviz.com/t/rfid-con-w2-pro-y-c2-pro/1926)
**Author:** [@sistemas5](https://community.anviz.com/u/sistemas5)\ **Replies:** 6\ **Last updated:** [November 11, 2025, 7:24am UTC](https://community.anviz.com/t/rfid-con-w2-pro-y-c2-pro/1926 "2025-11-11T07:24:56Z")
Buenas tardes y muchísimas gracias de antemano, En la empresa tenemos 3 dispositivos: W2 PRO, C2 PRO y P7. He probado unos llaveros RFID 125Khz / EM4100 y funcionan perfectamente en el P7 pero no en los otros 2: no hace… --- ## [C2 pro update firmware](https://community.anviz.com/t/c2-pro-update-firmware/2647)
**Author:** [@Aldro](https://community.anviz.com/u/Aldro)\ **Replies:** 1\ **Last updated:** [November 11, 2025, 7:22am UTC](https://community.anviz.com/t/c2-pro-update-firmware/2647 "2025-11-11T07:22:22Z")
hi, Where can I find firmware 02.10.96 for c2 pro? thks --- ## [W3 connect to Crosschex Cloud but doenst upload records](https://community.anviz.com/t/w3-connect-to-crosschex-cloud-but-doenst-upload-records/2653)
**Author:** [@Zubillaja](https://community.anviz.com/u/Zubillaja)\ **Replies:** 1\ **Last updated:** [November 11, 2025, 7:19am UTC](https://community.anviz.com/t/w3-connect-to-crosschex-cloud-but-doenst-upload-records/2653 "2025-11-11T07:19:35Z")
I have 2 W3 devices in 2 different locations that connect to Crosschex Cloud, appear online, download employees created in the cloud, but do not upload employee check-in and check-out records. The devices are from 2 diff… --- ## [Latest C2 Pro firmware](https://community.anviz.com/t/latest-c2-pro-firmware/2655)
**Author:** [@Garcia](https://community.anviz.com/u/Garcia)\ **Replies:** 0\ **Last updated:** [November 7, 2025, 4:38pm UTC](https://community.anviz.com/t/latest-c2-pro-firmware/2655 "2025-11-07T16:38:23Z")
Good evening. How could I get the latest firmwar release for a C2 Pro? Serial number is 1470200018470085 and build is 02.12.89. --- ## [Puerto web server](https://community.anviz.com/t/puerto-web-server/2648)
**Author:** [@Blasco\_Agudo](https://community.anviz.com/u/Blasco_Agudo)\ **Replies:** 0\ **Last updated:** [November 4, 2025, 10:32am UTC](https://community.anviz.com/t/puerto-web-server/2648 "2025-11-04T10:32:28Z")
Buenos dias, estoy buscando la manera de cambiar el puerto del web server en un M3pro ya que el puerto 80 entra en conflicto con otros dispositivos, gracias. --- ## [Latest W1 Pro - Cloud server Manual input has been remove in settings](https://community.anviz.com/t/latest-w1-pro-cloud-server-manual-input-has-been-remove-in-settings/2322)
**Author:** [@user4](https://community.anviz.com/u/user4)\ **Replies:** 3\ **Last updated:** [October 21, 2025, 6:21am UTC](https://community.anviz.com/t/latest-w1-pro-cloud-server-manual-input-has-been-remove-in-settings/2322 "2025-10-21T06:21:08Z")
You cannot manually input your own server URL using the latest W1 Pro. Please help me on how to add it back in the cloud settings. --- ## [Anviz CX3 sin red](https://community.anviz.com/t/anviz-cx3-sin-red/2641)
**Author:** [@aparicio](https://community.anviz.com/u/aparicio)\ **Replies:** 0\ **Last updated:** [October 9, 2025, 5:53pm UTC](https://community.anviz.com/t/anviz-cx3-sin-red/2641 "2025-10-09T17:53:01Z")
buen día, recientemente adquirí 3 productos Anviz, modelo CX3 al configurarlo, me percaté que, al entrar con el usuario de administrador, en los ajustes no me aparece la opción de configurar la red de igual manera me a… --- ## [Ep300 pro não conecta com crosschex](https://community.anviz.com/t/ep300-pro-nao-conecta-com-crosschex/2639)
**Author:** [@utilizador2](https://community.anviz.com/u/utilizador2)\ **Replies:** 0\ **Last updated:** [October 7, 2025, 11:46am UTC](https://community.anviz.com/t/ep300-pro-nao-conecta-com-crosschex/2639 "2025-10-07T11:46:08Z")
Boa tarde, comprei um aparelho EP300 Pro, já vi vários video na internet, tento fazer igual e no momento que vou atualizar a hora ele diz que não consegue conectar com o aparelho. Mas no passo anterior ele reconhece o ap… --- ## [Uploading employee face photos to Facedeep 5 using SDK](https://community.anviz.com/t/uploading-employee-face-photos-to-facedeep-5-using-sdk/2638)
**Author:** [@uzytkownik2](https://community.anviz.com/u/uzytkownik2)\ **Replies:** 0\ **Last updated:** [October 6, 2025, 2:53pm UTC](https://community.anviz.com/t/uploading-employee-face-photos-to-facedeep-5-using-sdk/2638 "2025-10-06T14:53:14Z")
Hi, I have a problem adding employee faces to Facedeep 5 using the .NET SDK. The existing photo can be downloaded, but can’t no photo can be uploaded for specific user without photo. I also tried launching registration t… --- ## [Proveedor de equipos ANVIZ en México](https://community.anviz.com/t/proveedor-de-equipos-anviz-en-mexico/2637)
**Author:** [@usuario35](https://community.anviz.com/u/usuario35)\ **Replies:** 0\ **Last updated:** [October 3, 2025, 8:27pm UTC](https://community.anviz.com/t/proveedor-de-equipos-anviz-en-mexico/2637 "2025-10-03T20:27:10Z")
En México estoy en busca del modelo EP30 o W1 pro, la compra de un EP30 la hice a traves de una plataforma de Ecommerce sin embargo el proveedor ya no cuenta con ese modelo ¿Tienen algún distribuidor en México al que le … --- ## [Delete records after download to crosschex](https://community.anviz.com/t/delete-records-after-download-to-crosschex/2083)
**Author:** [@Vitor](https://community.anviz.com/u/Vitor)\ **Replies:** 6\ **Last updated:** [September 29, 2025, 1:33pm UTC](https://community.anviz.com/t/delete-records-after-download-to-crosschex/2083 "2025-09-29T13:33:57Z")
Hi, I’m using crosschex 4 with w1-pro. I configure crosschex to download automatically records to database. Its possible to delete from w1-pro the records after download to crosschex? Thanks in advance. (Sorry my en… --- ## [Latest CrossChex Standard](https://community.anviz.com/t/latest-crosschex-standard/2631)
**Author:** [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Replies:** 0\ **Last updated:** [September 25, 2025, 4:59am UTC](https://community.anviz.com/t/latest-crosschex-standard/2631 "2025-09-25T04:59:37Z")
Hi! I am operating on a V5.0.5.0. Is this the latest version of CrossChex Standard software, and will there be a V6? --- ## [T5-PRO and SAC921](https://community.anviz.com/t/t5-pro-and-sac921/2630)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 0\ **Last updated:** [September 16, 2025, 1:10pm UTC](https://community.anviz.com/t/t5-pro-and-sac921/2630 "2025-09-16T13:10:24Z")
Hi, we have some devices T5-Pro connected to SC011. If now whe want to use SAC921, they work in same way as SC011 ? We need use only D0 and D1 wire as we make with SC011 ? Thanks [Previous page](https://community.anviz.com/latest.md?page=1) [Next page](https://community.anviz.com/latest.md?page=3)