# Latest **URL:** https://community.anviz.com/latest.md?page=3 [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) **Page:** 4 --- ## [Problema de horarios](https://community.anviz.com/t/problema-de-horarios/2628)
**Author:** [@administracion1](https://community.anviz.com/u/administracion1)\ **Replies:** 0\ **Last updated:** [September 11, 2025, 4:36am UTC](https://community.anviz.com/t/problema-de-horarios/2628 "2025-09-11T04:36:51Z")
en nuestro caso mantengo un problema con el cierre de cada uno de nuestros colaboradores por lo tanto cuando el tecnico de nuestra empresa empieza sus funciones con horario flexible empieza a laborar desde ls 17:00 una v… --- ## [Upload templates in Facedeep5](https://community.anviz.com/t/upload-templates-in-facedeep5/2624)
**Author:** [@jesus.garcia](https://community.anviz.com/u/jesus.garcia)\ **Replies:** 5\ **Last updated:** [September 1, 2025, 2:31pm UTC](https://community.anviz.com/t/upload-templates-in-facedeep5/2624 "2025-09-01T14:31:28Z")
Hi Support.I have a situation with two Facedeep5. The faces enroled in first Facedeep, cannot be uploaded to a second Facedeep and viceversa. I have already checked the authorization in the device. It seems like an in… --- ## [Change Time w1 pro](https://community.anviz.com/t/change-time-w1-pro/1184)
**Author:** [@isma](https://community.anviz.com/u/isma)\ **Replies:** 24\ **Last updated:** [August 29, 2025, 10:41am UTC](https://community.anviz.com/t/change-time-w1-pro/1184 "2025-08-29T10:41:19Z")
Hello, every x days, the time is changed. I put it back on and it changes again. the model is a W1 pro, any suggestions? thank you --- ## [CX3 2 shift Schedule](https://community.anviz.com/t/cx3-2-shift-schedule/2625)
**Author:** [@Ali1](https://community.anviz.com/u/Ali1)\ **Replies:** 0\ **Last updated:** [August 29, 2025, 9:40am UTC](https://community.anviz.com/t/cx3-2-shift-schedule/2625 "2025-08-29T09:40:23Z")
Hi, I’m having difficulty setting up the working hours on my Anviz CX3. Here are my device details: Device Information: Serial Number: 0820100024220040 Firmware Version: 03.46.C2\_01\_38\_dark Working Hours: S… --- ## [CrossChex Cloud #12 – CrossChex Cloud APP – Introduction & Download](https://community.anviz.com/t/crosschex-cloud-12-crosschex-cloud-app-introduction-download/1043)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 11\ **Last updated:** [August 21, 2025, 7:36am UTC](https://community.anviz.com/t/crosschex-cloud-12-crosschex-cloud-app-introduction-download/1043 "2025-08-21T07:36:54Z")
Hi there, Welcome to our twelfth tutorial about the Anviz CrossChex Cloud! The main objective of this tutorial is to introduce our CrossChex Cloud APP and its advantages. CrossChex Cloud APP is an auxiliar software f… --- ## [Error loading tc-b\_new\_sdk.dll Unable to locate](https://community.anviz.com/t/error-loading-tc-b-new-sdk-dll-unable-to-locate/2591)
**Author:** [@Todd](https://community.anviz.com/u/Todd)\ **Replies:** 1\ **Last updated:** [August 20, 2025, 7:27am UTC](https://community.anviz.com/t/error-loading-tc-b-new-sdk-dll-unable-to-locate/2591 "2025-08-20T07:27:06Z")
After developing a service to integrate with Anviz, it works perfectly in VS 2022. However when the service is compiled and deployed to the production server I’m getting the following error: I’m getting this error Unabl… --- ## [Cross chex standar upload templates](https://community.anviz.com/t/cross-chex-standar-upload-templates/2464)
**Author:** [@Lamelza](https://community.anviz.com/u/Lamelza)\ **Replies:** 3\ **Last updated:** [August 14, 2025, 11:17pm UTC](https://community.anviz.com/t/cross-chex-standar-upload-templates/2464 "2025-08-14T23:17:47Z")
Hi, i have problems to upload templates on the 5.0.3 version, i tried to add a new employee from pc, but the platform doesnt upload the info to the face5 or face3 we have. only works if i add the employee on the devices … --- ## [Cuando enrolo en remoto me borra el empleado facepass7pro](https://community.anviz.com/t/cuando-enrolo-en-remoto-me-borra-el-empleado-facepass7pro/2603)
**Author:** [@Sanchez\_Soriano](https://community.anviz.com/u/Sanchez_Soriano)\ **Replies:** 0\ **Last updated:** [August 9, 2025, 11:09am UTC](https://community.anviz.com/t/cuando-enrolo-en-remoto-me-borra-el-empleado-facepass7pro/2603 "2025-08-09T11:09:48Z")
HOla. estoy con el ultimo sdk que me habéis sugerido. he usado el ejemplo del sdk. y te crea bien el empleado. pero cuando enrolas remotamente se borra el empleado que ya había creado. me podéis ayudar? que función par… --- ## [Firmware request for OA1000 Mercury Pro 2k](https://community.anviz.com/t/firmware-request-for-oa1000-mercury-pro-2k/2568)
**Author:** [@Canto](https://community.anviz.com/u/Canto)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 8:02am UTC](https://community.anviz.com/t/firmware-request-for-oa1000-mercury-pro-2k/2568 "2025-08-08T08:02:42Z")
@Johnny\_Anviz @Technical\_Anviz Please Anybody can help me!! I need to Find where to download the fimware upgrade for my device MODEL: OA1000 Mercury Pro 2k MY CURRENT FIRMWARE VERSION IS: 02.02.71\_MER\_SAT SERIAL NUM… --- ## [Vulnerabilidades CrossChex y dispositivos](https://community.anviz.com/t/vulnerabilidades-crosschex-y-dispositivos/1941)
**Author:** [@csilva](https://community.anviz.com/u/csilva)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 8:00am UTC](https://community.anviz.com/t/vulnerabilidades-crosschex-y-dispositivos/1941 "2025-08-08T08:00:39Z")
Hola buenas, He buscado pero no he encontrado. Alguien sabe cual es la posición de la marca relativamente a estas vulnerabilidades? Hay algún comunicado como que esto haya sido solucionado? Alguien ha tomado medida… --- ## [Configurazione 350 ?!?](https://community.anviz.com/t/configurazione-350/2550)
**Author:** [@Orlandi](https://community.anviz.com/u/Orlandi)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 7:58am UTC](https://community.anviz.com/t/configurazione-350/2550 "2025-08-08T07:58:18Z")
In ditta abbiamo da poco installato il dispositivo 350, il problema che si è presentato e sto cercando di risolvere è la configurazione della sirena che deve suonare ad orari fissi in officina. Nei parametri del disposi… --- ## [W1Pro EM - 03.26.CW\_dark](https://community.anviz.com/t/w1pro-em-03-26-cw-dark/2553)
**Author:** [@Ivanov](https://community.anviz.com/u/Ivanov)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 7:56am UTC](https://community.anviz.com/t/w1pro-em-03-26-cw-dark/2553 "2025-08-08T07:56:32Z")
Good day. We bought Anviz W1Pro-EM-WiFi sn 0680100024490203 The firmware is 03.26.CW\_dark, we connected it to crosschex, when loading fingerprints, it does not give any errors, but the fingerprints themselves do not app… --- ## [FacePass 7 PRO lectura de reconocimiento lento](https://community.anviz.com/t/facepass-7-pro-lectura-de-reconocimiento-lento/2597)
**Author:** [@Sanchez\_Soriano](https://community.anviz.com/u/Sanchez_Soriano)\ **Replies:** 0\ **Last updated:** [August 1, 2025, 5:28pm UTC](https://community.anviz.com/t/facepass-7-pro-lectura-de-reconocimiento-lento/2597 "2025-08-01T17:28:58Z")
HOla. tengo un programa con visual basic y el sdk. cada segundo hago una peticion de lectura de evento desde mi programa, si hay un lo leo el ultimo y elimino todos, para que asi sea mas rapido la lectura (supuestament… --- ## [Leer registro de accesos desde vb.net](https://community.anviz.com/t/leer-registro-de-accesos-desde-vb-net/2589)
**Author:** [@Sanchez\_Soriano](https://community.anviz.com/u/Sanchez_Soriano)\ **Replies:** 0\ **Last updated:** [July 28, 2025, 8:09am UTC](https://community.anviz.com/t/leer-registro-de-accesos-desde-vb-net/2589 "2025-07-28T08:09:29Z")
Hola no veo ningún ejemplo en vb.net para conectar y luego recuperar el ultimo registro de acceso. Por favor me podriais ayudar. He adquirido el facepass 7 pro (eso seria en modo servidor). Y por otro lado si pongo el di… --- ## [Solicitud de actualización de firmware](https://community.anviz.com/t/solicitud-de-actualizacion-de-firmware/2582)
**Author:** [@Quintana\_Gonzalez](https://community.anviz.com/u/Quintana_Gonzalez)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 6:39am UTC](https://community.anviz.com/t/solicitud-de-actualizacion-de-firmware/2582 "2025-07-17T06:39:25Z")
Hola, Tengo varios dispositivos anviz c2 Pro. Me gustaría actualizar el firmware. El dispositivo que quiero actualizar tiene este serial number: 1470200017330081 y BuildVersion: 02.12.38 ¿Me podrian indicar como obten… --- ## [Messaggio di errore quando cambio orari Ring](https://community.anviz.com/t/messaggio-di-errore-quando-cambio-orari-ring/2549)
**Author:** [@Orlandi](https://community.anviz.com/u/Orlandi)\ **Replies:** 2\ **Last updated:** [July 15, 2025, 3:31pm UTC](https://community.anviz.com/t/messaggio-di-errore-quando-cambio-orari-ring/2549 "2025-07-15T15:31:28Z")
Quando aggiungo o elimino orari in cui la sirena dovrebbe suonare ricevo il seguente messaggio: \[10:24:15\]1\[1\]The device has no such function: Siccome poi la sirena non suona ho il dubbio se gli orari sono configurati … --- ## [A350 - Italian Voice](https://community.anviz.com/t/a350-italian-voice/2495)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 3\ **Last updated:** [July 15, 2025, 3:14pm UTC](https://community.anviz.com/t/a350-italian-voice/2495 "2025-07-15T15:14:17Z")
Hi, we have a A350, we have set italian language but voice not change and it’s in english. Can you send an update for can set italian voice ? In attach image of device info i wait your reply … Thanks --- ## [Volcado de información corregida de nuevo al dispositivo Anviz](https://community.anviz.com/t/volcado-de-informacion-corregida-de-nuevo-al-dispositivo-anviz/2572)
**Author:** [@Palma\_Lopez](https://community.anviz.com/u/Palma_Lopez)\ **Replies:** 0\ **Last updated:** [July 11, 2025, 11:28am UTC](https://community.anviz.com/t/volcado-de-informacion-corregida-de-nuevo-al-dispositivo-anviz/2572 "2025-07-11T11:28:34Z")
Pese a la insistencia de seleccionar correctamente IN para pasar la targeta a entara i OUT para pasar la targeta al salir, hay trabajadores que se equivocan. El software Crosscheck nos permite descargar estos registros … --- ## [Anviz M3PRO no permite cambiar el modo de comunicacion](https://community.anviz.com/t/anviz-m3pro-no-permite-cambiar-el-modo-de-comunicacion/2570)
**Author:** [@usuario26](https://community.anviz.com/u/usuario26)\ **Replies:** 0\ **Last updated:** [July 11, 2025, 6:35am UTC](https://community.anviz.com/t/anviz-m3pro-no-permite-cambiar-el-modo-de-comunicacion/2570 "2025-07-11T06:35:59Z")
No se porque motivo en la ultima versión de M3PRO, el lector no permite modificar el modo de comunicación. En realidad parece que si lo permite, pero una ver se ha pasado de modo servidor a modo cliente, se pierde la con… --- ## [Anviz CX2 - Problema con CrossChex Standard](https://community.anviz.com/t/anviz-cx2-problema-con-crosschex-standard/2284)
**Author:** [@Antonio95](https://community.anviz.com/u/Antonio95)\ **Replies:** 2\ **Last updated:** [June 30, 2025, 9:40pm UTC](https://community.anviz.com/t/anviz-cx2-problema-con-crosschex-standard/2284 "2025-06-30T21:40:30Z")
Hola buen día, tengo un dispositivo Anviz CX2 y lo tengo registrado en el programa Crosschex Standard, pero a la hora de cargar los usuarios y las huellas da error y no hace el proceso. Lo curioso es que el dispositivo s… --- ## [W1-PRO italian language](https://community.anviz.com/t/w1-pro-italian-language/2561)
**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\ **Replies:** 0\ **Last updated:** [June 30, 2025, 5:16pm UTC](https://community.anviz.com/t/w1-pro-italian-language/2561 "2025-06-30T17:16:05Z")
hi my W1-PRO have italian language but when enroll by card or finger only on error it speak well in italian with female voice but when enroll is valid it says in english “thank you” with male voice ? i already have the … --- ## [W1C Doesnt Sync with cloud?](https://community.anviz.com/t/w1c-doesnt-sync-with-cloud/2559)
**Author:** [@Gea\_Montes](https://community.anviz.com/u/Gea_Montes)\ **Replies:** 0\ **Last updated:** [June 30, 2025, 12:54am UTC](https://community.anviz.com/t/w1c-doesnt-sync-with-cloud/2559 "2025-06-30T00:54:55Z")
Hi, I just got a W1C. I’ve set up the Wi-Fi and run the connection test — all the steps show 100%. I’ve connected it to the cloud, and it appears on the website. The date and time are synced. I’ve created several employe… --- ## [Request firmware Facedeep 3](https://community.anviz.com/t/request-firmware-facedeep-3/2551)
**Author:** [@joao.a.dias](https://community.anviz.com/u/joao.a.dias)\ **Replies:** 0\ **Last updated:** [June 24, 2025, 2:22pm UTC](https://community.anviz.com/t/request-firmware-facedeep-3/2551 "2025-06-24T14:22:29Z")
I have a FaceDeep 3 with full memory, in the browser management I have no option to delete, through CrossChex only the numerator is reset but the records are not deleted. Is there any firmware that corrects the problem? … --- ## [Resetting anviz w2?](https://community.anviz.com/t/resetting-anviz-w2/2538)
**Author:** [@mara](https://community.anviz.com/u/mara)\ **Replies:** 0\ **Last updated:** [June 19, 2025, 1:14am UTC](https://community.anviz.com/t/resetting-anviz-w2/2538 "2025-06-19T01:14:55Z")
how to reset anviz w2 biometrics ? --- ## [Connect W1 Pro to crosschex in other site via internet](https://community.anviz.com/t/connect-w1-pro-to-crosschex-in-other-site-via-internet/2534)
**Author:** [@D\_Ambrosio](https://community.anviz.com/u/D_Ambrosio)\ **Replies:** 0\ **Last updated:** [June 16, 2025, 4:51pm UTC](https://community.anviz.com/t/connect-w1-pro-to-crosschex-in-other-site-via-internet/2534 "2025-06-16T16:51:11Z")
Hi, i have 3 W1 pro. The first is on the same network of the crosschex server while the other two are in remote sites. I tried to publish the 5010 port of the crosschex computer on the public ip address via router por… --- ## [ANVIZ C2 firmware](https://community.anviz.com/t/anviz-c2-firmware/1564)
**Author:** [@jorge.madrid](https://community.anviz.com/u/jorge.madrid)\ **Replies:** 3\ **Last updated:** [June 10, 2025, 6:07pm UTC](https://community.anviz.com/t/anviz-c2-firmware/1564 "2025-06-10T18:07:29Z")
Buenas, Necesitaríamos el firmware mas actual para un ANVIZ C2 - Firmware: V3.26.93 - SN: 0610200017150054 Muchas gracias --- ## [Fingerprint Sensor dont respond during enrollment-W1 Pro](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830)
**Author:** [@shieldsoft](https://community.anviz.com/u/shieldsoft)\ **Replies:** 14\ **Last updated:** [June 5, 2025, 9:45pm UTC](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830 "2025-06-05T21:45:31Z")
I am using W1 Pro for attendance mgt, with the desktop Crosschex. When i try to enroll a user, device calls for placement of finger but device cant read the fingerprint (read is inactive) till it times out Any solution … --- ## [En la nube sigue apareciendo una empleada que ya no trabaja mas pero como ausente](https://community.anviz.com/t/en-la-nube-sigue-apareciendo-una-empleada-que-ya-no-trabaja-mas-pero-como-ausente/2521)
**Author:** [@Naranjo](https://community.anviz.com/u/Naranjo)\ **Replies:** 0\ **Last updated:** [June 2, 2025, 3:58pm UTC](https://community.anviz.com/t/en-la-nube-sigue-apareciendo-una-empleada-que-ya-no-trabaja-mas-pero-como-ausente/2521 "2025-06-02T15:58:45Z")
Buenos días. Quisiera saber si hay alguna forma de solucionar el asunto en cuestión. En la nube, hay una empleada que ya no trabaja más, pero sigue apareciendo en los registros como ausente. Con el Cross Check, se creaba… --- ## [No están los registros del Facedeep 3 en el Cloud CrossChex](https://community.anviz.com/t/no-estan-los-registros-del-facedeep-3-en-el-cloud-crosschex/2517)
**Author:** [@Charly-LP](https://community.anviz.com/u/Charly-LP)\ **Replies:** 0\ **Last updated:** [May 30, 2025, 2:31pm UTC](https://community.anviz.com/t/no-estan-los-registros-del-facedeep-3-en-el-cloud-crosschex/2517 "2025-05-30T14:31:05Z")
Hola, tenemos un reloj Facedeep 3 funcionando durante un mes grabando los registros localmente en el reloj, cuando lo agregamos al Cloud CrossChex, desaparecieron los registros y usuarios agregados..no se ven en el Cloud… --- ## [Firmware request for EP300pro](https://community.anviz.com/t/firmware-request-for-ep300pro/2501)
**Author:** [@soporte7](https://community.anviz.com/u/soporte7)\ **Replies:** 1\ **Last updated:** [May 30, 2025, 8:35am UTC](https://community.anviz.com/t/firmware-request-for-ep300pro/2501 "2025-05-30T08:35:12Z")
Hola! Tengo un Anviz EP300Pro EM que no toma las huellas sin antes activar el lector presionando alguna tecla. Tengo el FW 03.46.BR\_dark y quisiera saber si hay alguna actualización. Equipo SN: 0730200032120850 Mucha… [Previous page](https://community.anviz.com/latest.md?page=2) [Next page](https://community.anviz.com/latest.md?page=4)