# Latest

**URL:** https://community.anviz.com/latest.md?page=5

[Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md)

**Page:** 6

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## [New Product Release: Anviz C2 Series Access Control and Time & Attendance Devices](https://community.anviz.com/t/new-product-release-anviz-c2-series-access-control-and-time-attendance-devices/221)

<div class="topic-metadata">

**Author:** [@Echo\_Anviz](https://community.anviz.com/u/Echo_Anviz)\
**Replies:** 13\
**Last updated:** [March 10, 2025, 2:59am UTC](https://community.anviz.com/t/new-product-release-anviz-c2-series-access-control-and-time-attendance-devices/221 "2025-03-10T02:59:50Z")

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C2 Series (C2 Pro, C2 Slim, C2 KA and C2 SR) is a biometric and RFID access control & time attendance based on Anviz’s advanced technology. With the mullion-mount, keypad design, and IP65 dust & waterproof, the C2 Serie…

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## [Hello, pls i need to remove this device with serial no: 0730121220360010 from this company ID: 110019282](https://community.anviz.com/t/hello-pls-i-need-to-remove-this-device-with-serial-no-0730121220360010-from-this-company-id-110019282/2369)

<div class="topic-metadata">

**Author:** [@user9](https://community.anviz.com/u/user9)\
**Replies:** 4\
**Last updated:** [March 4, 2025, 8:59am UTC](https://community.anviz.com/t/hello-pls-i-need-to-remove-this-device-with-serial-no-0730121220360010-from-this-company-id-110019282/2369 "2025-03-04T08:59:26Z")

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Hello, pls i need to remove this device with serial no: 0730121220360010 from this company ID: 110019282

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## [I can only register with IN status](https://community.anviz.com/t/i-can-only-register-with-in-status/2375)

<div class="topic-metadata">

**Author:** [@adico](https://community.anviz.com/u/adico)\
**Replies:** 1\
**Last updated:** [March 4, 2025, 6:01am UTC](https://community.anviz.com/t/i-can-only-register-with-in-status/2375 "2025-03-04T06:01:12Z")

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We have a problem with Anviz EP30. We can only enter registers of type IN. Buttons \<-/ IN and OUT /-\> to change the type of status do absolutely nothing. The device is new, just purchased. Thank you

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## [EU Laws - Deactivate camera](https://community.anviz.com/t/eu-laws-deactivate-camera/1545)

<div class="topic-metadata">

**Author:** [@Rechumdc](https://community.anviz.com/u/Rechumdc)\
**Replies:** 2\
**Last updated:** [March 3, 2025, 7:31am UTC](https://community.anviz.com/t/eu-laws-deactivate-camera/1545 "2025-03-03T07:31:00Z")

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Hello, due to a change of criteria in relation to the treatment of biometric data by the European commission, makes it very difficult in practice to use fingerprint devices or devices that use facial detection. That is, …

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## [How can i run Anviz SDK](https://community.anviz.com/t/how-can-i-run-anviz-sdk/2368)

<div class="topic-metadata">

**Author:** [@Palacios\_Verano](https://community.anviz.com/u/Palacios_Verano)\
**Replies:** 1\
**Last updated:** [March 3, 2025, 7:13am UTC](https://community.anviz.com/t/how-can-i-run-anviz-sdk/2368 "2025-03-03T07:13:17Z")

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Hello everyone, I am integrating an Anviz-based access control system and need to communicate with C2 KA keypads using the Anviz SDK. However, I have some doubts about how to properly run the SDK and establish communica…

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## [Crosscheckcloud No sincroniza los registros (pero si los usuarios)](https://community.anviz.com/t/crosscheckcloud-no-sincroniza-los-registros-pero-si-los-usuarios/2294)

<div class="topic-metadata">

**Author:** [@mariano](https://community.anviz.com/u/mariano)\
**Replies:** 3\
**Last updated:** [February 25, 2025, 6:03am UTC](https://community.anviz.com/t/crosscheckcloud-no-sincroniza-los-registros-pero-si-los-usuarios/2294 "2025-02-25T06:03:49Z")

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Buenos dias, disponemos de Anviz W1 compatible con Cloud y firmware 03.04.15. Conectamos con cloud correctamente (todos los test en 100%) y hemos sincronizado los usuarios perfectamente, aparte el dispositivo lo vemos …

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## [CrossChex Cloud #0 - Summary](https://community.anviz.com/t/crosschex-cloud-0-summary/120)

<div class="topic-metadata">

**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\
**Replies:** 11\
**Last updated:** [February 25, 2025, 5:41am UTC](https://community.anviz.com/t/crosschex-cloud-0-summary/120 "2025-02-25T05:41:11Z")

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Hi there, Welcome to our CrossChex Cloud Community! The main objective of this summary is to help you finding the information you´re looking for on the several tutorials we´re producing in order to make your experience…

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## [problem with the Anviz program called time and attendance management system v4.6.6.](https://community.anviz.com/t/problem-with-the-anviz-program-called-time-and-attendance-management-system-v4-6-6/2359)

<div class="topic-metadata">

**Author:** [@Lodos](https://community.anviz.com/u/Lodos)\
**Replies:** 1\
**Last updated:** [February 24, 2025, 7:22am UTC](https://community.anviz.com/t/problem-with-the-anviz-program-called-time-and-attendance-management-system-v4-6-6/2359 "2025-02-24T07:22:12Z")

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Good morning, I have a problem with the Anviz program called time and attendance management system v4.6.6. The problem I had is that on the computer where I have it installed, the program’s database was lost and when it …

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## [Anviz Time Attendance Release the New Firmware Function (XX.XX.CW)](https://community.anviz.com/t/anviz-time-attendance-release-the-new-firmware-function-xx-xx-cw/2200)

<div class="topic-metadata">

**Author:** [@Felix\_Anviz](https://community.anviz.com/u/Felix_Anviz)\
**Replies:** 8\
**Last updated:** [February 24, 2025, 7:03am UTC](https://community.anviz.com/t/anviz-time-attendance-release-the-new-firmware-function-xx-xx-cw/2200 "2025-02-24T07:03:45Z")

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The new firmware version （XX.XX.CW）enables the time attendnace terminal to display the attendance status on the screen when an employee punches in or out. The Administrators can customize the required attendance stat…

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## [Eu.crosschexcloud.com caido no funciona desde 01/01/2025](https://community.anviz.com/t/eu-crosschexcloud-com-caido-no-funciona-desde-01-01-2025/2242)

<div class="topic-metadata">

**Author:** [@cagigalcomputer](https://community.anviz.com/u/cagigalcomputer)\
**Replies:** 5\
**Last updated:** [February 21, 2025, 6:39am UTC](https://community.anviz.com/t/eu-crosschexcloud-com-caido-no-funciona-desde-01-01-2025/2242 "2025-02-21T06:39:47Z")

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Buenas tardes: Desde hace 2 dias el sitio web https://eu.crosschexcloud.com/ no funciona y no podemos entrar para hacer nada. Se queda continuamente un circulo dando vueltas al Iniciar sesión ¿Sabeis que está pasando? …

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## [M5 Plus and access time management](https://community.anviz.com/t/m5-plus-and-access-time-management/2330)

<div class="topic-metadata">

**Author:** [@utente](https://community.anviz.com/u/utente)\
**Replies:** 1\
**Last updated:** [February 20, 2025, 8:07am UTC](https://community.anviz.com/t/m5-plus-and-access-time-management/2330 "2025-02-20T08:07:44Z")

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I’m trying to configure an Anviz M5 Plus, for ease of use without CrossChex on PC but via app and web page for managing the device. In particular, the feature we need most is the ability to set specific times for openin…

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## [Removing Scheduling Requirements on CX3](https://community.anviz.com/t/removing-scheduling-requirements-on-cx3/2260)

<div class="topic-metadata">

**Author:** [@widemantractors](https://community.anviz.com/u/widemantractors)\
**Replies:** 8\
**Last updated:** [February 20, 2025, 7:43am UTC](https://community.anviz.com/t/removing-scheduling-requirements-on-cx3/2260 "2025-02-20T07:43:00Z")

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I have a CX3 time clock and our business has very irregular working hours. Anywhere from 5 am till after midnight. We also often have paid lunch breaks so the scheduling requirements on the CX3 make it completely useless…

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## [CChex\_SetBasicConfigInfo language param](https://community.anviz.com/t/cchex-setbasicconfiginfo-language-param/2302)

<div class="topic-metadata">

**Author:** [@Alves](https://community.anviz.com/u/Alves)\
**Replies:** 3\
**Last updated:** [February 20, 2025, 7:32am UTC](https://community.anviz.com/t/cchex-setbasicconfiginfo-language-param/2302 "2025-02-20T07:32:13Z")

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Hello, I am trying to update the language of a device (Version:02.20.89 DevType:FACEPASS DevTypeFlag:120204) using CChex\_SetBasicConfigInfo without success. Could you please provide me with an example of what the CCHEX…

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## [CChex\_ListPersonInfo VS CChex\_GetOnePersonInfo - FpStatus output](https://community.anviz.com/t/cchex-listpersoninfo-vs-cchex-getonepersoninfo-fpstatus-output/2308)

<div class="topic-metadata">

**Author:** [@Alves](https://community.anviz.com/u/Alves)\
**Replies:** 2\
**Last updated:** [February 19, 2025, 12:15pm UTC](https://community.anviz.com/t/cchex-listpersoninfo-vs-cchex-getonepersoninfo-fpstatus-output/2308 "2025-02-19T12:15:14Z")

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Hello, I have a person added to a (Version:02.20.89 DevType:FACEPASS DevTypeFlag:120204) which has a face enrolled. When I try to read that user info, I get a different Fp\_Status value depending on the command: CChex\_…

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## [W1 Pro - Can I downgrade the firmware from 03.26.CK\_Dark to 03.26.33-ARF-EI?](https://community.anviz.com/t/w1-pro-can-i-downgrade-the-firmware-from-03-26-ck-dark-to-03-26-33-arf-ei/2321)

<div class="topic-metadata">

**Author:** [@user4](https://community.anviz.com/u/user4)\
**Replies:** 1\
**Last updated:** [February 18, 2025, 8:51am UTC](https://community.anviz.com/t/w1-pro-can-i-downgrade-the-firmware-from-03-26-ck-dark-to-03-26-33-arf-ei/2321 "2025-02-18T08:51:20Z")

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How can i downgrade the firmware ? please send me a copy of 03.26.33-ARF-EI firmware.

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## [(03.08.B8)New Firmware Released for M3 Pro and M5 Plus to Fix The Freeze with A Red Light On](https://community.anviz.com/t/03-08-b8-new-firmware-released-for-m3-pro-and-m5-plus-to-fix-the-freeze-with-a-red-light-on/72)

<div class="topic-metadata">

**Author:** [@Johnny\_Anviz](https://community.anviz.com/u/Johnny_Anviz)\
**Replies:** 3\
**Last updated:** [February 18, 2025, 8:49am UTC](https://community.anviz.com/t/03-08-b8-new-firmware-released-for-m3-pro-and-m5-plus-to-fix-the-freeze-with-a-red-light-on/72 "2025-02-18T08:49:16Z")

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In our best efforts to provide an excellent service to all of our users, we are here to release a firmware to prevent the following problems for your M3Pro and M5Plus: Device may not be bale to turn on after power fail…

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## [CrossChex Standard device search is not working](https://community.anviz.com/t/crosschex-standard-device-search-is-not-working/2313)

<div class="topic-metadata">

**Author:** [@Shirbidov](https://community.anviz.com/u/Shirbidov)\
**Replies:** 1\
**Last updated:** [February 18, 2025, 8:29am UTC](https://community.anviz.com/t/crosschex-standard-device-search-is-not-working/2313 "2025-02-18T08:29:59Z")

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I can use search device on CrossChex Standard

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## [EP300 PRO Wifi?](https://community.anviz.com/t/ep300-pro-wifi/2254)

<div class="topic-metadata">

**Author:** [@abazcu04](https://community.anviz.com/u/abazcu04)\
**Replies:** 3\
**Last updated:** [February 18, 2025, 7:09am UTC](https://community.anviz.com/t/ep300-pro-wifi/2254 "2025-02-18T07:09:45Z")

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Hola, tenemos el dispositivo EP300 PRO con el firmware: V03.46.BR y S/N: 0730200023380108. Es posible que el dispositivo venga sin wifi? o hace falta actualización de firmware? El vendedor decia explicitamente que el d…

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## [Problemi con crosschex v.5.03](https://community.anviz.com/t/problemi-con-crosschex-v-5-03/2020)

<div class="topic-metadata">

**Author:** [@renzullosrl](https://community.anviz.com/u/renzullosrl)\
**Replies:** 4\
**Last updated:** [February 18, 2025, 7:08am UTC](https://community.anviz.com/t/problemi-con-crosschex-v-5-03/2020 "2025-02-18T07:08:22Z")

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Buongiorno, premesso che ho effettuato aggiornamento a CrossChex Standard V.5.03.0, devo evidenziare tutti i problemi già evidenziati da altri utenti, formato dell’ora non modificabile, menù design dei rapporti in arabo,…

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## [Delphi demo sing API 2.52](https://community.anviz.com/t/delphi-demo-sing-api-2-52/2348)

<div class="topic-metadata">

**Author:** [@utilizador](https://community.anviz.com/u/utilizador)\
**Replies:** 1\
**Last updated:** [February 18, 2025, 6:46am UTC](https://community.anviz.com/t/delphi-demo-sing-api-2-52/2348 "2025-02-18T06:46:16Z")

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Hi, is there a delphi demo using new api 2.52? Many thanks

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## [Integration Help – Syncing Access Codes with C2 KA Keypads and SC011 Controller](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350)

<div class="topic-metadata">

**Author:** [@Palacios\_Verano](https://community.anviz.com/u/Palacios_Verano)\
**Replies:** 1\
**Last updated:** [February 17, 2025, 2:28am UTC](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350 "2025-02-17T02:28:14Z")

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Hello everyone, We are working on integrating our SaaS platform, with an Anviz access control system for one of our clients. They have C2 KA keypads and an SC011 control board installed. The Challenge Our goal is to sy…

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## [2 horas de comida separadas](https://community.anviz.com/t/2-horas-de-comida-separadas/1157)

<div class="topic-metadata">

**Author:** [@aux.sistemas](https://community.anviz.com/u/aux.sistemas)\
**Replies:** 2\
**Last updated:** [February 12, 2025, 5:07pm UTC](https://community.anviz.com/t/2-horas-de-comida-separadas/1157 "2025-02-12T17:07:53Z")

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Tengo una duda sobre la configuración, actualmente tenemos dos horarios de comida 15 min almuerzo y 2 horas para comida, al checar el biometrico después del almuerzo es decir en la hora de comida el 4 registro lo marca c…

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## [Wrong status at employee registering](https://community.anviz.com/t/wrong-status-at-employee-registering/2274)

<div class="topic-metadata">

**Author:** [@biuro](https://community.anviz.com/u/biuro)\
**Replies:** 5\
**Last updated:** [February 12, 2025, 8:05am UTC](https://community.anviz.com/t/wrong-status-at-employee-registering/2274 "2025-02-12T08:05:12Z")

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We have a problem with bad statuses at Anviz CrossChex Standard. Sometimes device register bad statuses - 7 or any different. We are using just two statuses: In and Out (Wejście and Wyjście in our language) numbered by…

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## [T5 Pro Mini USB Connection](https://community.anviz.com/t/t5-pro-mini-usb-connection/2114)

<div class="topic-metadata">

**Author:** [@rfernandez](https://community.anviz.com/u/rfernandez)\
**Replies:** 8\
**Last updated:** [February 12, 2025, 7:59am UTC](https://community.anviz.com/t/t5-pro-mini-usb-connection/2114 "2025-02-12T07:59:41Z")

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Hi, I’m trying to reset my T5 Pro and managed to add it on CrossChex Application using mini USB connection, but once I synchronize time, it gives me error “Failed to retrieve terminal type” I used to follow the instru…

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## [Anviz M7 Palm Webinar US #2: Key Features and Benefits of Palm Vein Technology](https://community.anviz.com/t/anviz-m7-palm-webinar-us-2-key-features-and-benefits-of-palm-vein-technology/2332)

<div class="topic-metadata">

**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\
**Replies:** 0\
**Last updated:** [February 10, 2025, 3:38am UTC](https://community.anviz.com/t/anviz-m7-palm-webinar-us-2-key-features-and-benefits-of-palm-vein-technology/2332 "2025-02-10T03:38:32Z")

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Join the Anviz team for an insightful webinar on the development and current state of palm vein recognition technology! Detailed Youtube Video Link In this session, we have explored the evolution of biometric soluti…

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## [How to get the device attendance record from the device?](https://community.anviz.com/t/how-to-get-the-device-attendance-record-from-the-device/1626)

<div class="topic-metadata">

**Author:** [@mendoza.edmar04](https://community.anviz.com/u/mendoza.edmar04)\
**Replies:** 2\
**Last updated:** [February 7, 2025, 10:12am UTC](https://community.anviz.com/t/how-to-get-the-device-attendance-record-from-the-device/1626 "2025-02-07T10:12:51Z")

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We figured out how to connect the device to our own server, but it does not get the device attendance record from the device. We are using this github repository to connect the device into our server. We read the code…

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## [Anviz Integration java](https://community.anviz.com/t/anviz-integration-java/700)

<div class="topic-metadata">

**Author:** [@Jose\_Luis](https://community.anviz.com/u/Jose_Luis)\
**Replies:** 5\
**Last updated:** [February 7, 2025, 10:11am UTC](https://community.anviz.com/t/anviz-integration-java/700 "2025-02-07T10:11:09Z")

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I am try to connect our ERP Product to ANVIZ W2 using web interface. To provide a complet solutions to our customers. I have understand that we can do it using ajax call or rest api technology. If I call http://10.30.1…

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## [Open ports requirement](https://community.anviz.com/t/open-ports-requirement/2319)

<div class="topic-metadata">

**Author:** [@Peralta](https://community.anviz.com/u/Peralta)\
**Replies:** 0\
**Last updated:** [February 5, 2025, 10:38pm UTC](https://community.anviz.com/t/open-ports-requirement/2319 "2025-02-05T22:38:45Z")

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I am currently working on installing 3 EP-300Pro devices at CrosschexCloud. The company has advanced security system such as a proxy and it is necessary to tell them exactly which ports, to which IPs and which protocols …

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## [SW1-PRO Import User from Crosscheck by USB](https://community.anviz.com/t/sw1-pro-import-user-from-crosscheck-by-usb/2285)

<div class="topic-metadata">

**Author:** [@senasoft](https://community.anviz.com/u/senasoft)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 5:50am UTC](https://community.anviz.com/t/sw1-pro-import-user-from-crosscheck-by-usb/2285 "2025-01-20T05:50:57Z")

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Hi, i have problem to import users from USB on W1-PRO From Crosscheck i use export to usb but on W1–PRO i have error when i import “Path not found”. On USB i have BAK.YG2 and BAK.YG5 Can you help me ?

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## [Registro inválido](https://community.anviz.com/t/registro-invalido/2276)

<div class="topic-metadata">

**Author:** [@alvarolemmel](https://community.anviz.com/u/alvarolemmel)\
**Replies:** 3\
**Last updated:** [January 16, 2025, 6:20am UTC](https://community.anviz.com/t/registro-invalido/2276 "2025-01-16T06:20:11Z")

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Buenas tardes. Tengo problemas con los registros de los datos… Cuando un usuario marca entrada y más tarde la salida, me aparece como registro inválido… Haciendo comprobaciones, he visto que cuando el programa está cerra…

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