# Anviz CrossChexx Constant Back-up Failure

**URL:** <https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940>\
**Category:** CrossChex Standard\
**Tags:** crosschex-standard\
**Created:** [August 7, 2024, 10:33am UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940 "2024-08-07T10:33:19Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\
**Post date:** [August 7, 2024, 10:33am UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940/1 "2024-08-07T10:33:19Z")

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Greetings.

I have been getting constant “back-up” failed errors when backing up CrossChexx Standard DB via the Software.

Please assist in resolving this.

![image](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/7/7e6a9d7a35f7ad57292e39503dd634bec94ff79c.png)

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**Author:** ![Tibor](https://avatars.discourse-cdn.com/v4/letter/t/898d66/32.png) [@Tibor](https://community.anviz.com/u/Tibor)\
**Post date:** [August 7, 2024, 11:45am UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940/2 "2024-08-07T11:45:17Z")

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Hi @ViKtor,

Are you using MS Access database?  
If yes, try to run the “Compact and Repair Database” tool of MS Access.

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**Author:** ![csilva](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@csilva](https://community.anviz.com/u/csilva)\
**Post date:** [August 7, 2024, 1:19pm UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940/3 "2024-08-07T13:19:20Z")

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Same issue here.  
Running MS SQL database

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<div class="post-metadata">

**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\
**Post date:** [April 23, 2026, 2:39pm UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940/4 "2026-04-23T14:39:42Z")

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Did you got it resolved?

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<div class="post-metadata">

**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\
**Post date:** [April 24, 2026, 5:54am UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940/5 "2026-04-24T05:54:29Z")

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Greetings Tibor. If I compact and repair the database: 1. It gets insanely small from 800MB to 172MB, 2. “CrossChex file with Type: Microsoft Access Record-locking information” disappears". Is that normal, or did I lose 600MB worth of data and information from my DB?

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**Author:** ![Tibor](https://avatars.discourse-cdn.com/v4/letter/t/898d66/32.png) [@Tibor](https://community.anviz.com/u/Tibor)\
**Post date:** [April 27, 2026, 9:27am UTC](https://community.anviz.com/t/anviz-crosschexx-constant-back-up-failure/1940/6 "2026-04-27T09:27:13Z")

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Hi Viktor!

Yes, that’s normal. No data loss occurs. By the way, the “Microsoft Access Record-locking information” file (.ldb) stores some data (e.g. computer name) which aren’t the part of the CrossChex database.