# Assistance Required for Setting Up a Biometric Device for Online Access

**URL:** <https://community.anviz.com/t/assistance-required-for-setting-up-a-biometric-device-for-online-access/2069>\
**Category:** General Questions\
**Created:** [October 14, 2024, 11:27am UTC](https://community.anviz.com/t/assistance-required-for-setting-up-a-biometric-device-for-online-access/2069 "2024-10-14T11:27:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ellisvelly](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/ellisvelly/32/1082_2.png) [@ellisvelly](https://community.anviz.com/u/ellisvelly)\
**Post date:** [October 14, 2024, 11:27am UTC](https://community.anviz.com/t/assistance-required-for-setting-up-a-biometric-device-for-online-access/2069/1 "2024-10-14T11:27:10Z")

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Hello Everyone 🤗,

I recently bought a W2 Pro Anviz biometric gadget for my company’s use in tracking staff attendance. In terms of local operations, the gadget is operating flawlessly, however I’m experiencing problems configuring it for remote access and monitoring. I’m hoping someone in this group can assist me with the following:

**Configuring Remote Access:** I want to be able to remotely administer the device and keep an eye on attendance logs, but I’m not sure how to properly set up the network settings. I’ve attempted to follow the instructions, but when I try to access the device via the CrossChex Cloud system, I can never seem to get a stable connection. Are there any particular stages or needs for the network that I might be missing? 🤔

**Integration with Third-Party Software:** I’m also looking at the idea of combining our internal HR system (an ERP solution we use) with the attendance data from the device. Is it feasible to do this with the Anviz devices, and if so, how do we go about it? Is it advisable to use the third-party tools that can handle the integration, or should I rely on the given API? 🤔

> [@New Product Release: Anviz C2 Series Access Control and Time & Attendance Devices](https://community.anviz.com/t/new-product-release-anviz-c2-series-access-control-and-time-attendance-devices/221):
>
> [C2 Series](https://www.anviz.com/c2-series.html) (C2 Pro, C2 Slim, C2 KA and C2 SR) is a biometric and RFID access control & time attendance based on Anviz’s advanced technology. With the mullion-mount, keypad design, and IP65 dust & waterproof, the C2 Series can be installed in various environments and outdoor installation. It provides installers with lower installation and maintenance costs by supporting PoE. C2 Series also supports dual-frequency (125kHz/13.56MHz) cards with the multi-smartcard reader, HID iClass & Prox cards an…

**Security Best Practices:** Lastly, when employing remote access, I’m worried about data security. What are some best practices to follow in order to guarantee the security of the device and the data of our employees, particularly while accessing it from a network outside the office? 🤔

Any advice, guides, or tutorials would be very helpful. I’d love to hear from anyone with [gcp](https://www.igmguru.com/cloud-computing/gcp-certification-training) knowledge or experience that is comparable!

Thanks in advance for your time.

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**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\
**Post date:** [November 13, 2024, 6:38am UTC](https://community.anviz.com/t/assistance-required-for-setting-up-a-biometric-device-for-online-access/2069/2 "2024-11-13T06:38:49Z")

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Hello, [ellisvelly](https://community.anviz.com/u/ellisvelly)

We’re sorry for the late reply and appreciate your interest in our Anviz device and services.

If you are interested in remote access configuration, we recommend you use our on-premise solution, CrossChex Standard, because the Cloud solution is only used for time attendance now.

If you are interested in HRP system integration, of course, we have certain integration tools and API documentation, for which you can reach us at [suppot@anviz.com](mailto:suppot@anviz.com).

For data security, you can rest assured because if you are using the on-premise solution, the data is kept locally, and if you are using the Cloud solution, we use AWS.

Please reach us at [support@anivz.com](mailto:support@anivz.com) to learn more about integration or our solutions.

Zac  
Anviz