# Can not connect to the T&A machine Anviz A350C

**URL:** <https://community.anviz.com/t/can-not-connect-to-the-t-a-machine-anviz-a350c/1014>\
**Category:** Installation\
**Created:** [April 4, 2023, 1:40pm UTC](https://community.anviz.com/t/can-not-connect-to-the-t-a-machine-anviz-a350c/1014 "2023-04-04T13:40:09Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![cub3cu83](https://avatars.discourse-cdn.com/v4/letter/c/e480ec/32.png) [@cub3cu83](https://community.anviz.com/u/cub3cu83)\
**Post date:** [April 4, 2023, 1:40pm UTC](https://community.anviz.com/t/can-not-connect-to-the-t-a-machine-anviz-a350c/1014/1 "2023-04-04T13:40:09Z")

</div>

Hi I have another anviz terminal the model is ANVIZ A350 C COLOR SCREEN RFID TIME ATTENDANCE.  
As happened with an old terminal, I can’t connect the device to the CrossChex program, it tells me : [15:36:37]3[1]Can not connect to the T&A machine, even if the device is connected via LAN

---

<div class="post-metadata">

**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\
**Post date:** [April 4, 2023, 3:01pm UTC](https://community.anviz.com/t/can-not-connect-to-the-t-a-machine-anviz-a350c/1014/2 "2023-04-04T15:01:04Z")

</div>

I sent you an inbox message

Let´s have a review remotely once you share your information there

thanks

---

<div class="post-metadata">

**Author:** ![cub3cu83](https://avatars.discourse-cdn.com/v4/letter/c/e480ec/32.png) [@cub3cu83](https://community.anviz.com/u/cub3cu83)\
**Post date:** [April 11, 2023, 6:29pm UTC](https://community.anviz.com/t/can-not-connect-to-the-t-a-machine-anviz-a350c/1014/3 "2023-04-11T18:29:21Z")

</div>

I replied to the email, okay?