# Card cant open with crosschex 5.0.3

**URL:** <https://community.anviz.com/t/card-cant-open-with-crosschex-5-0-3/1930>\
**Category:** Software\
**Tags:** crosschex-standard\
**Created:** [July 30, 2024, 10:41pm UTC](https://community.anviz.com/t/card-cant-open-with-crosschex-5-0-3/1930 "2024-07-30T22:41:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![luca1](https://avatars.discourse-cdn.com/v4/letter/l/919ad9/32.png) [@luca1](https://community.anviz.com/u/luca1)\
**Post date:** [July 30, 2024, 10:41pm UTC](https://community.anviz.com/t/card-cant-open-with-crosschex-5-0-3/1930/1 "2024-07-30T22:41:04Z")

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Hi

Thanks for your attention

BEFORE

Windows 11  
Crosschex 5.0.1  
4 reader M5A N  
rfid card for open Doors

Issues

when I scroll users list crosschex goes on error

when loading privileges for card/user obtain a load error but card is functionaly and loading bar dont go to 100%

AFTER  
WINDOWS 11  
Crosschex 5.0.3. !!UPDATED!!  
4 reader M5A N  
rfid card for open Doors

when I scroll users list crosschex error Is tesolved

when loading privileges for card/user loading bar go to 100% without errors and software confirm a correct operation but: the card dont open (Is loaded, I have a confirm with increment of badge counter on device list)

With a RealTime analisis the badge is readed correctly with correct user but dont open

For try a solution: where can download a 5.0.1 or 5.0.2 version for testing the issues?

The old card functionality is regular but I cant update privileges because after update the card goes ko

Thanks
