# CrossChex Cloud app not accessible for days!

**URL:** <https://community.anviz.com/t/crosschex-cloud-app-not-accessible-for-days/2194>\
**Category:** General Questions\
**Created:** [December 5, 2024, 3:03pm UTC](https://community.anviz.com/t/crosschex-cloud-app-not-accessible-for-days/2194 "2024-12-05T15:03:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![marisa](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@marisa](https://community.anviz.com/u/marisa)\
**Post date:** [December 5, 2024, 3:03pm UTC](https://community.anviz.com/t/crosschex-cloud-app-not-accessible-for-days/2194/1 "2024-12-05T15:03:14Z")

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I’ve been trying to log into CrossChex Cloud for two years and the website doesn’t work. I enter the correct access data, the system keeps opening but never opens. How to solve the problem? Thanks

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**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\
**Post date:** [December 10, 2024, 5:51am UTC](https://community.anviz.com/t/crosschex-cloud-app-not-accessible-for-days/2194/2 "2024-12-10T05:51:33Z")

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Hello, Marisa

I’m not sure about the issue you have. Could you please share a screenshot of the error prompted when you try to access the cloud page with us?

You can try the webiste below: [https://us.crosschexcloud.com/](https://us.crosschexcloud.com/)

If it’s not working, try again in the incognito Windows.

Zac