# Data - Move to cloud **URL:** \ **Category:** CrossChex Standard\ **Tags:** crosschex-cloud\ **Created:** [November 2, 2022, 12:06pm UTC](https://community.anviz.com/t/data-move-to-cloud/685 "2022-11-02T12:06:38Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![jpma.pt](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Post date:** [November 2, 2022, 12:06pm UTC](https://community.anviz.com/t/data-move-to-cloud/685/1 "2022-11-02T12:06:38Z")
Hi, been using Crosschex Standard (v4.3.17.0) for sometime. Now testing Crosschex Cloud, but the operation “Move to Cloud” isn’t working, just closes after pressing import. regards ---
**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\ **Post date:** [November 3, 2022, 8:19am UTC](https://community.anviz.com/t/data-move-to-cloud/685/2 "2022-11-03T08:19:09Z")
Hi @jpma.pt , We’re fixing this problem recently. I will let you know when it works. ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [November 3, 2022, 2:41pm UTC](https://community.anviz.com/t/data-move-to-cloud/685/3 "2022-11-03T14:41:40Z")
Hi @jpma.pt if you´re using the European CrossChex Cloud, please download the latest CrossChex Standard version, v4.3.17.2 it will work from there 😃 Here is a direct link for you [https://www.anviz.com/file/download/9552.html](https://www.anviz.com/file/download/9552.html) ---
**Author:** ![jpma.pt](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Post date:** [November 4, 2022, 9:31am UTC](https://community.anviz.com/t/data-move-to-cloud/685/5 "2022-11-04T09:31:57Z")
Hi, thanks for your support. The download link should be: [https://www.anviz.com/file/download/9552.html](https://www.anviz.com/file/download/9552.html) This one worked, but now I get: “Login Cloud Server Failed!” using eu server, but if I use an account I have in [us.crosschexcloud.com](http://us.crosschexcloud.com) it works. regards, ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [November 4, 2022, 1:55pm UTC](https://community.anviz.com/t/data-move-to-cloud/685/6 "2022-11-04T13:55:54Z")
sorry for the wrong link, I already modified in my previous comment to avoid future errors. Please note that even for the same email account, the Company ID and password are different for each server. Please make sure all the information is correct before trying the migration. Happy to know it worked on the US server, if you make it by the European, please also let us know Best Regards! 😃 ---
**Author:** ![jpma.pt](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Post date:** [November 4, 2022, 4:44pm UTC](https://community.anviz.com/t/data-move-to-cloud/685/7 "2022-11-04T16:44:46Z")
Hi @Leonardo_Anviz , yes, I tryed with Company ID and password from [eu.crosschexcloud.com](http://eu.crosschexcloud.com), and I always get the same error. regards ---
**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\ **Post date:** [November 8, 2022, 3:19am UTC](https://community.anviz.com/t/data-move-to-cloud/685/8 "2022-11-08T03:19:45Z")
Hi, Could you please try it again? I just tested with my account and everything goes well. If it still doesn’t work, please share your company ID and password. ---
**Author:** ![jpma.pt](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Post date:** [November 8, 2022, 10:34am UTC](https://community.anviz.com/t/data-move-to-cloud/685/9 "2022-11-08T10:34:22Z")
Hi, still with error. where sould I send ID and password? regards Jose Pedro ---
**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\ **Post date:** [November 9, 2022, 1:22am UTC](https://community.anviz.com/t/data-move-to-cloud/685/10 "2022-11-09T01:22:34Z")
For your convenience, please share your login email here and we’ll know the ID and password. ---
**Author:** ![jpma.pt](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Post date:** [November 9, 2022, 9:11am UTC](https://community.anviz.com/t/data-move-to-cloud/685/11 "2022-11-09T09:11:21Z")
Hi, Just started a new account.[jpma@misericodiademachico.pt](mailto:jpma@misericodiademachico.pt) regards Jose Pedro ---
**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\ **Post date:** [November 10, 2022, 5:52am UTC](https://community.anviz.com/t/data-move-to-cloud/685/12 "2022-11-10T05:52:39Z")
Hi, I tested the program with your cloud account and I successfully made the data transfer. I think the server works now. Please try it again using the latest software v4.3.17.2. ---
**Author:** ![jpma.pt](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jpma.pt](https://community.anviz.com/u/jpma.pt)\ **Post date:** [November 10, 2022, 11:08am UTC](https://community.anviz.com/t/data-move-to-cloud/685/13 "2022-11-10T11:08:40Z")
Hi, yes I’m using v4.3.17.2, and still getting the “Login Cloud Failed!”. I’m using a SQL database. regards, Jose Pedro ![Screenshot 2022-11-10 at 11.08.15.jpg](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/1X/875893fa0519f123f1cf2c5d0acd07ee13dbb34c.jpeg) ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [November 10, 2022, 5:03pm UTC](https://community.anviz.com/t/data-move-to-cloud/685/14 "2022-11-10T17:03:50Z")
Hi @jpma.pt I think we found the cause… The Cloud Move tool was projected to work with MDB (Access) Standard database only. Please test using the default software database and let us know. Regards