# DISK FULL o DISCO LLENO **URL:** https://community.anviz.com/t/disk-full-o-disco-lleno/2424 **Category:** General Questions **Tags:** crosschex-standard, time-attendance **Created:** [April 2, 2025, 10:11pm UTC](https://community.anviz.com/t/disk-full-o-disco-lleno/2424 "2025-04-02T22:11:02Z") **Posts on this page:** 5 **Page:** 1
### Author: ![Rolando](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@Rolando](https://community.anviz.com/u/Rolando) #### Post date: [April 2, 2025, 10:11pm UTC](https://community.anviz.com/t/disk-full-o-disco-lleno/2424/1 "2025-04-02T22:11:02Z")
Hi, We have recently come across with the following DISK FULL (DISCO LLENO) message to EP300 PRO devices. The device is completely new and we are seeing these messages even though we do a factory reset. Can you please let us know what is the issue and how to solve it? ![Imagen de WhatsApp 2025-04-02 a las 18.06.29_37271492](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/a/acbf7c4f2b5b1213c5f84f536112401961a55430.jpeg) ---
### Author: ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz) #### Post date: [April 11, 2025, 6:40am UTC](https://community.anviz.com/t/disk-full-o-disco-lleno/2424/2 "2025-04-11T06:40:56Z")
Thank you for your query ! Could you please open a ticket at [support@anviz.com](mailto:support@anviz.com) ? I hope our support engineer will solve your issue. Thanks again ---
### Author: ![Rolando](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@Rolando](https://community.anviz.com/u/Rolando) #### Post date: [May 6, 2025, 9:12pm UTC](https://community.anviz.com/t/disk-full-o-disco-lleno/2424/3 "2025-05-06T21:12:45Z")
We received a message from [support@anviz.com](mailto:support@anviz.com). It was a firmware issue and has been solved. Thank you ---
### Author: ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz) #### Post date: [August 8, 2025, 8:28am UTC](https://community.anviz.com/t/disk-full-o-disco-lleno/2424/4 "2025-08-08T08:28:10Z")
Thank you for your confirmation. ---
### Author: ![Lopez2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/lopez2/32/1249_2.png) [@Lopez2](https://community.anviz.com/u/Lopez2) #### Post date: [January 23, 2026, 3:03pm UTC](https://community.anviz.com/t/disk-full-o-disco-lleno/2424/5 "2026-01-23T15:03:25Z")
Hi ! I’ve the same error. I’ve deleted all records, restart the device, and the problem still continue. I only have 3 record on my device. I Thing it’s a cloud conexion problem. There are some limitation to add records when you’re connected to the cloud crosschex?