# Error - "2023-04-19" is not a valid date **URL:** \ **Category:** CrossChex Standard\ **Tags:** time-attendance\ **Created:** [April 19, 2023, 5:34am UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048 "2023-04-19T05:34:05Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Post date:** [April 19, 2023, 5:34am UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/1 "2023-04-19T05:34:05Z")
So, whenever i assign a newly created user a “Time Table” i get an error Prompt **2023-04-19 is not a valid date** Has anyone encountered this error, and if yes, is there a way to resolve this error for all future encounters like this? ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [April 19, 2023, 1:09pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/2 "2023-04-19T13:09:47Z")
Hello @ViKtor usually when this happens it´s something wrong in the software database. On 90% of cases, it solves when you close the software completely and open again. Have you tried doing this? Does the problem persists? Best Regards ---
**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Post date:** [April 19, 2023, 1:43pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/3 "2023-04-19T13:43:06Z")
Yes, that has been my on-the go troubleshooting, but this keeps on re-occurring day-in and day-out. Is there a permanent solution to this? ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [April 19, 2023, 1:45pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/4 "2023-04-19T13:45:20Z")
I would suggest create a new database, and transfer the users and records to there. Something might have corrupted in the inside database and it´s hard to identify the error… ---
**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Post date:** [April 19, 2023, 2:04pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/5 "2023-04-19T14:04:16Z")
Can you give me a step-by-step in doing so. Will the fingerprints of the users migrate as well? Do i have to create Departments, Timetables and Shifts from scratch as well? Do i need to enrol Employees afresh? ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [April 19, 2023, 2:24pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/6 "2023-04-19T14:24:13Z")
Please inform me your location (country and city), we can coordinate with a near technician to assist you. ---
**Author:** ![ViKtor](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/viktor/32/772_2.png) [@ViKtor](https://community.anviz.com/u/ViKtor)\ **Post date:** [April 20, 2023, 6:31am UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/7 "2023-04-20T06:31:50Z")
Chief, I am currently in Africa, Tanzania, and i have checked, no official ANVIZ Partners. I am good with CrossChex Standard, but not good, and also a fast learner, i pointers remotely can help me a lot. ---
**Author:** ![efilip](https://avatars.discourse-cdn.com/v4/letter/e/ce7236/32.png) [@efilip](https://community.anviz.com/u/efilip)\ **Post date:** [April 20, 2023, 1:46pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/8 "2023-04-20T13:46:23Z")
Check if there is a “wrong” record in Data / Away On Business Leave or Settings / Leave Type. ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [April 20, 2023, 4:59pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/9 "2023-04-20T16:59:31Z")
@efilip good suggestion! ---
**Author:** ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Post date:** [April 20, 2023, 5:00pm UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/10 "2023-04-20T17:00:10Z")
@ViKtor I´mcopying my coleague @dhiraj.hakke , he is in India and I believe he will share the mos approximate time zone to you. @dhiraj.hakke can you give us some help here? Thanks! ---
**Author:** ![dhiraj.hakke](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/dhiraj.hakke/32/472_2.png) [@dhiraj.hakke](https://community.anviz.com/u/dhiraj.hakke)\ **Post date:** [April 21, 2023, 5:51am UTC](https://community.anviz.com/t/error-2023-04-19-is-not-a-valid-date/1048/11 "2023-04-21T05:51:23Z")
@ViKtor Did you check by changing date/time format of the system you are using? This usually happens when the date/time format of system and report components are not matching. Please check and suggest. You can get in touch with on my Skype dhiraj1111. Regards,