# Fingerprint Sensor dont respond during enrollment-W1 Pro

**URL:** https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830
**Category:** Hardware
**Created:** [January 18, 2023, 11:59am UTC](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830 "2023-01-18T11:59:19Z")
**Posts on this page:** 1
**Showing post:** 10

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### Author: ![josejecas](https://avatars.discourse-cdn.com/v4/letter/j/4bbf92/32.png) [@josejecas](https://community.anviz.com/u/josejecas)
#### Post date: [November 17, 2024, 3:25pm UTC](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830/10 "2024-11-17T15:25:07Z")

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![IMG_2644](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/3/3af95b683dfe5c4ebdd80e2ee29d31f56acae347.jpeg)  
 ![IMG_2643](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/2/245b5aa161d325dcd05ddbcd0fede301d0db3029.jpeg)

Não funcionam.  
Trquei o dispositivo por um novo, numa primeira vez esteve a funcionar, depois deixou de funcionar. Já fiz o reset e não resolveu

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