# Fingerprint Sensor dont respond during enrollment-W1 Pro

**URL:** <https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830>\
**Category:** Hardware\
**Created:** [January 18, 2023, 11:59am UTC](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830 "2023-01-18T11:59:19Z")\
**Posts on this page:** 1\
**Showing post:** 13

<div class="post-metadata">

**Author:** ![josejecas](https://avatars.discourse-cdn.com/v4/letter/j/4bbf92/32.png) [@josejecas](https://community.anviz.com/u/josejecas)\
**Post date:** [November 22, 2024, 9:23am UTC](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830/13 "2024-11-22T09:23:10Z")

</div>

Recebi os codigos, ja os coloquei e continua a não funcionar. Ja fiz o reset, e continua a não funcionar. lembro que este é o segundo dispositivo. o primeiro estava com o mesmo problema e devolvi. Alguem me pode ajudar por favor.

---

_[View the full topic](https://community.anviz.com/t/fingerprint-sensor-dont-respond-during-enrollment-w1-pro/830)._