# How to Do Live Detection Calibration on Face Series

**URL:** <https://community.anviz.com/t/how-to-do-live-detection-calibration-on-face-series/2243>\
**Category:** How It Works\
**Tags:** facepass7pro, facedeep5, facedeep3\
**Created:** [January 3, 2025, 9:55am UTC](https://community.anviz.com/t/how-to-do-live-detection-calibration-on-face-series/2243 "2025-01-03T09:55:14Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\
**Post date:** [January 3, 2025, 9:55am UTC](https://community.anviz.com/t/how-to-do-live-detection-calibration-on-face-series/2243/1 "2025-01-03T09:55:15Z")

</div>

Have you ever encountered an issue where the device can recognize you but fails to grant you the pass? Your name is in red, but the door won’t open.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/7/70509ba5f1d4ed8a2c0f15a22b7e9fe00aca3c60.jpeg)

You can check the tutorial video below on how to perform the Live Detection Calibration on Face series devices, including **FacePass7 Pro** , **FaceDeep3** , and **FaceDeep5**.

### Download: [Live Detection Calibration](https://drive.usercontent.google.com/download?id=1eWQBQCm70f0CyuQhgMw6kC1JxoAiBibP&export=download&authuser=0&confirm=t&uuid=09f4d7da-05d0-4bb3-bb14-4e5b019168d9&at=APvzH3psHYpw46817dRZsTw9CBAX:1735279920150)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/e/e9ce4eb15c71b1d132ff0b19262454011da78b25.jpeg)

### How to perform:

#1 Download and print the calibration sheet in 4A paper

[Calibration Sheet](https://drive.usercontent.google.com/download?id=1XkNhTMMtGc1z2XHXRbtFqmEateHjRrJs&export=download&authuser=0&confirm=t&uuid=714d54a8-f785-4449-b040-f6d39b4e4326&at=APvzH3oVcKswdVsZ2LUSIRztLc5v:1735280580842)

#2 Press “ **000012** ” and “ **Enter** ” to load the calibration page

#3 Put the sheet in the red square on the device screen.

#4 Put the sheet in the red square on the device screen again

#5 Finish and exit the calibration page

If you still can’t solve the issue by the Calibration, please feel free to contact our support team at [support@anviz.com.](mailto:support@anviz.com)

Best Regards,

Anviz Support Team