# I can't add administrators

**URL:** https://community.anviz.com/t/i-cant-add-administrators/276
**Category:** CrossChex Cloud
**Created:** [May 13, 2022, 7:23pm UTC](https://community.anviz.com/t/i-cant-add-administrators/276 "2022-05-13T19:23:12Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![sistemas](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sistemas](https://community.anviz.com/u/sistemas)
#### Post date: [May 13, 2022, 7:23pm UTC](https://community.anviz.com/t/i-cant-add-administrators/276/1 "2022-05-13T19:23:12Z")

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I am trying to add a new administrator to the platform, but I do not have the option as there was before to be able to do it, I have tried to do it by adding a new employee user and giving him a custom role, but the email never arrives to the employee to accept as before, and if I try to enter directly with the mail and the key that I placed in the employee’s record, tells me that the email has not been registered.

 ![Screenshot 2022-05-13 141652](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/1X/c7d7df45c16794814f543fd275d26fe1af688865.png)  
 ![Screenshot 2022-05-13 141837](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/1X/ee69bd5223e21b6fb32c8403643806a7956a312d.png)

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### Author: ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)
#### Post date: [May 16, 2022, 7:02pm UTC](https://community.anviz.com/t/i-cant-add-administrators/276/2 "2022-05-16T19:02:24Z")

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Hi @sistemas , I´ll be testing according to the way you´ve mentioned and give you a feedback as soon as possible.

It´s also on my plans for this week to complete the Supervisor Role tutorial, I´ll send you a message here as well once I finish it.

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### Author: ![Felix\_Anviz](https://avatars.discourse-cdn.com/v4/letter/f/7c8e57/32.png) [@Felix\_Anviz](https://community.anviz.com/u/Felix_Anviz)
#### Post date: [May 17, 2022, 1:15am UTC](https://community.anviz.com/t/i-cant-add-administrators/276/3 "2022-05-17T01:15:27Z")

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Hi@sistemas:

As we have new function about the employee can be login to the system by employee ID and password. The new administrator account do not need active by mail. The new administrator you have created just login to the cloud system same as employee.  
Please refer to the [How to log In as an Employee](https://community.anviz.com/t/crosschex-cloud-6-how-to-log-in-as-an-employee/156/2)

After login in the cloud system by user ID and password. Please check the top right corner

 ![image](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/1X/e0771600ef735cd200619e7370f296b2131b9ef0.jpeg)

You will see the employee already have administrator rights.

Thanks for your using CrossChexCloud.

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### Author: ![Leonardo\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/leonardo_anviz/32/60_2.png) [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)
#### Post date: [May 17, 2022, 6:11pm UTC](https://community.anviz.com/t/i-cant-add-administrators/276/4 "2022-05-17T18:11:37Z")

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Hey @sistemas , here is the complete tutorial as promised 😃

[**CrossChex Cloud #8 – How to Add Supervisors**](https://community.anviz.com/t/crosschex-cloud-8-how-to-add-supervisors/281)