# Mi Cx2 Tiene internet pero no se conecta con el servidor

**URL:** <https://community.anviz.com/t/mi-cx2-tiene-internet-pero-no-se-conecta-con-el-servidor/2451>\
**Category:** General Questions\
**Tags:** crosschex-cloud, access-control\
**Created:** [April 14, 2025, 10:46pm UTC](https://community.anviz.com/t/mi-cx2-tiene-internet-pero-no-se-conecta-con-el-servidor/2451 "2025-04-14T22:46:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Gil](https://avatars.discourse-cdn.com/v4/letter/g/9fc29f/32.png) [@Gil](https://community.anviz.com/u/Gil)\
**Post date:** [April 14, 2025, 10:46pm UTC](https://community.anviz.com/t/mi-cx2-tiene-internet-pero-no-se-conecta-con-el-servidor/2451/1 "2025-04-14T22:46:29Z")

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Necesito ayuda mi CX2 no hace conexión con la nube

 ![image](https://us1.discourse-cdn.com/flex020/uploads/anviz/original/2X/9/919b245b8d120fdc33bccd13976dfac958716aff.jpeg)

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<div class="post-metadata">

**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\
**Post date:** [April 18, 2025, 5:16am UTC](https://community.anviz.com/t/mi-cx2-tiene-internet-pero-no-se-conecta-con-el-servidor/2451/2 "2025-04-18T05:16:14Z")

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Thank you for contacting Anviz !

To connect your CX2 to the cloud, Please follow this link [Connect Device – CrossChex Cloud](https://help.anviz.com/hc/en-us/articles/25316275777561-Connect-Device) . If you still can’t connect then please open a ticket on [support@anviz.com](mailto:support@anviz.com)