# Need Help Setting Up Biometric Device for Online Access **URL:** \ **Category:** Feature Request\ **Tags:** crosschex-standard\ **Created:** [May 6, 2025, 9:56am UTC](https://community.anviz.com/t/need-help-setting-up-biometric-device-for-online-access/2476 "2025-05-06T09:56:58Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Eves](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/eves/32/1197_2.png) [@Eves](https://community.anviz.com/u/Eves)\ **Post date:** [May 6, 2025, 9:56am UTC](https://community.anviz.com/t/need-help-setting-up-biometric-device-for-online-access/2476/1 "2025-05-06T09:56:58Z")
Hi Anviz Community, I recently purchased an Anviz biometric device and I’m trying to set it up for online access, but I’m stuck at a few points. I’ve gone through the user manual, but it’s not very clear when it comes to remote access configuration. Here’s what I’ve done so far: Connected the device to Wi-Fi Accessed the device on the local network Tried setting up cloud access via CrossChex Cloud, but getting connection errors Can someone guide me step-by-step on how to properly set up online access for the device? Do I need to configure port forwarding or use a static IP? Also, out of curiosity, I’ve been reading about IT infrastructure and came across the term What is [DevOps](https://www.igmguru.com/blog/what-is-devops). Is there any relevance of DevOps practices in managing devices like these? Thanks in advance for any help. I really appreciate the support from this awesome community! Best, ---
**Author:** ![Tibor](https://avatars.discourse-cdn.com/v4/letter/t/898d66/32.png) [@Tibor](https://community.anviz.com/u/Tibor)\ **Post date:** [May 12, 2025, 1:25pm UTC](https://community.anviz.com/t/need-help-setting-up-biometric-device-for-online-access/2476/2 "2025-05-12T13:25:36Z")
Hi @Eves, May I ask what is the type of the Anviz device? Can you provide its firmware version also?