# Need to know how to unlock the keypad for CX2 Device?

**URL:** <https://community.anviz.com/t/need-to-know-how-to-unlock-the-keypad-for-cx2-device/2045>\
**Category:** General Questions\
**Created:** [October 9, 2024, 1:21pm UTC](https://community.anviz.com/t/need-to-know-how-to-unlock-the-keypad-for-cx2-device/2045 "2024-10-09T13:21:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![veronica](https://avatars.discourse-cdn.com/v4/letter/v/6a8cbe/32.png) [@veronica](https://community.anviz.com/u/veronica)\
**Post date:** [October 9, 2024, 1:21pm UTC](https://community.anviz.com/t/need-to-know-how-to-unlock-the-keypad-for-cx2-device/2045/1 "2024-10-09T13:21:28Z")

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I locked the keypad while learning the device (playing around with functions), now i cant get it to unlock, or to do a factory reset.

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**Author:** ![Technical\_Anviz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.anviz.com/technical_anviz/32/1143_2.png) [@Technical\_Anviz](https://community.anviz.com/u/Technical_Anviz)\
**Post date:** [October 14, 2024, 5:45am UTC](https://community.anviz.com/t/need-to-know-how-to-unlock-the-keypad-for-cx2-device/2045/2 "2024-10-14T05:45:01Z")

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Hello, [veronica](https://community.anviz.com/u/veronica)

You can unlock the device by pressing “IN-12345-OUT” sequentially.

After you unlock it, you can go to the menu and disable the “auto lock.” (#Main-Settings-Display-Auto lock)

Zac  
Support