# W1 pro + crosschex cloud problem

**URL:** <https://community.anviz.com/t/w1-pro-crosschex-cloud-problem/1791>\
**Category:** Products\
**Tags:** crosschex-cloud\
**Created:** [May 1, 2024, 10:15am UTC](https://community.anviz.com/t/w1-pro-crosschex-cloud-problem/1791 "2024-05-01T10:15:42Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![cesarone](https://avatars.discourse-cdn.com/v4/letter/c/74df32/32.png) [@cesarone](https://community.anviz.com/u/cesarone)\
**Post date:** [May 1, 2024, 10:15am UTC](https://community.anviz.com/t/w1-pro-crosschex-cloud-problem/1791/1 "2024-05-01T10:15:42Z")

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Hi, I just bought a W1pro and I would use it with crosschex-cloud.

We use a weekly flexible shift (Total hours 40 and minimum working hours 1min).

I can’t understand how the machine works and if I’m in error with the settings.

I punch FIRST TIME and I’im “IN” for the T&A report in cloud. It’s OK  
I punch SECOND TIME and I’im “OUT” for the T&A report in cloud. It’s OK  
I punch THIRD TIME and T&A report in cloud change my OUT time.

In the exported report too I can’t see the correct sequencies and I have to imagine it for the count of worked hour.

I tried changing IN or OUT on the W1 device before punching but it don’t work.  
I tried changing on FIXED SCHEDULE SHIFT with break on cloud platform (not correct for us because in our FLEXIBLE SHIFT I can make 2 or more break in a day) but the THIRD, the FOURTH, etc… punch change everytime the OUT time.

Can someone help me to understand my error?

Thank you.