# \#access-control **URL:** https://community.anviz.com/tag/access-control/104.md [Latest](https://community.anviz.com/latest.md) · [Categories](https://community.anviz.com/categories.md) · [Tags](https://community.anviz.com/tags.md) --- ## [How upgrade and donwload Firmware EP30](https://community.anviz.com/t/how-upgrade-and-donwload-firmware-ep30/2746)
**Author:** [@Gonzalez2](https://community.anviz.com/u/Gonzalez2)\ **Replies:** 1\ **Last updated:** [June 8, 2026, 2:02pm UTC](https://community.anviz.com/t/how-upgrade-and-donwload-firmware-ep30/2746 "2026-06-08T14:02:39Z")
Web User 6a10d9bd8f775c99769c50a5 Jun 2, 2026, 09:50 PDT Hello Anviz Support Team, I would like to provide a complete summary of the troubleshooting already performed on my EP30 device. Device Information: Model: … --- ## [Hardware o Time Attendance](https://community.anviz.com/t/hardware-o-time-attendance/2747)
**Author:** [@Gonzalez2](https://community.anviz.com/u/Gonzalez2)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 10:33pm UTC](https://community.anviz.com/t/hardware-o-time-attendance/2747 "2026-06-03T22:33:00Z")
EP30 Stuck in Boot Loop after “Full Disk” - CrossChex Failed to clear logs \[1\] Body (Cuerpo del mensaje): Hello Anviz Support Team, My EP30 device is stuck in a boot loop after showing a “Full Disk” error. I can succe… --- ## [Anviz facepass 7 pro - no funciona la cámara](https://community.anviz.com/t/anviz-facepass-7-pro-no-funciona-la-camara/2743)
**Author:** [@MR1](https://community.anviz.com/u/MR1)\ **Replies:** 0\ **Last updated:** [May 20, 2026, 1:12pm UTC](https://community.anviz.com/t/anviz-facepass-7-pro-no-funciona-la-camara/2743 "2026-05-20T13:12:58Z")
Nos encontramos con un problema en dos terminales FacePass 7 Pro de nuestra instalación. Ambos dispositivos presentan pantalla negra en el área de vista de cámara la pantalla y todas las opciones del menú funcionan con n… --- ## [W2 Pro no inicia (doesn´t start)](https://community.anviz.com/t/w2-pro-no-inicia-doesn-t-start/2676)
**Author:** [@Cuaran\_Lerma](https://community.anviz.com/u/Cuaran_Lerma)\ **Replies:** 2\ **Last updated:** [January 5, 2026, 3:02pm UTC](https://community.anviz.com/t/w2-pro-no-inicia-doesn-t-start/2676 "2026-01-05T15:02:09Z")
Tengo un lector biométrico W2Pro que de un momento a otro ser reinició y no arranca, se queda en el logo de Anviz, intente cambiar de fuente y conectarlo con USB al pc pero no inicia, ¿qué pudo ocasionar la falla y co… --- ## [Anviz CX3 sin red](https://community.anviz.com/t/anviz-cx3-sin-red/2641)
**Author:** [@aparicio](https://community.anviz.com/u/aparicio)\ **Replies:** 0\ **Last updated:** [October 9, 2025, 5:53pm UTC](https://community.anviz.com/t/anviz-cx3-sin-red/2641 "2025-10-09T17:53:01Z")
buen día, recientemente adquirí 3 productos Anviz, modelo CX3 al configurarlo, me percaté que, al entrar con el usuario de administrador, en los ajustes no me aparece la opción de configurar la red de igual manera me a… --- ## [Firmware request for OA1000 Mercury Pro 2k](https://community.anviz.com/t/firmware-request-for-oa1000-mercury-pro-2k/2568)
**Author:** [@Canto](https://community.anviz.com/u/Canto)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 8:02am UTC](https://community.anviz.com/t/firmware-request-for-oa1000-mercury-pro-2k/2568 "2025-08-08T08:02:42Z")
@Johnny\_Anviz @Technical\_Anviz Please Anybody can help me!! I need to Find where to download the fimware upgrade for my device MODEL: OA1000 Mercury Pro 2k MY CURRENT FIRMWARE VERSION IS: 02.02.71\_MER\_SAT SERIAL NUM… --- ## [Vulnerabilidades CrossChex y dispositivos](https://community.anviz.com/t/vulnerabilidades-crosschex-y-dispositivos/1941)
**Author:** [@csilva](https://community.anviz.com/u/csilva)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 8:00am UTC](https://community.anviz.com/t/vulnerabilidades-crosschex-y-dispositivos/1941 "2025-08-08T08:00:39Z")
Hola buenas, He buscado pero no he encontrado. Alguien sabe cual es la posición de la marca relativamente a estas vulnerabilidades? Hay algún comunicado como que esto haya sido solucionado? Alguien ha tomado medida… --- ## [ANVIZ C2 firmware](https://community.anviz.com/t/anviz-c2-firmware/1564)
**Author:** [@jorge.madrid](https://community.anviz.com/u/jorge.madrid)\ **Replies:** 3\ **Last updated:** [June 10, 2025, 6:07pm UTC](https://community.anviz.com/t/anviz-c2-firmware/1564 "2025-06-10T18:07:29Z")
Buenas, Necesitaríamos el firmware mas actual para un ANVIZ C2 - Firmware: V3.26.93 - SN: 0610200017150054 Muchas gracias --- ## [Last firmware for Anvil C2](https://community.anviz.com/t/last-firmware-for-anvil-c2/2515)
**Author:** [@user25](https://community.anviz.com/u/user25)\ **Replies:** 0\ **Last updated:** [May 30, 2025, 7:10am UTC](https://community.anviz.com/t/last-firmware-for-anvil-c2/2515 "2025-05-30T07:10:39Z")
Hi, I need the lastest firmware for a C2, with s/n 0660200019320014 It´s because in the actual versión (3.22.09) I can’t set the cloud parameters via web and when I tried to do through the terminal, it doesn’t work/save… --- ## [Mi Cx2 Tiene internet pero no se conecta con el servidor](https://community.anviz.com/t/mi-cx2-tiene-internet-pero-no-se-conecta-con-el-servidor/2451)
**Author:** [@Gil](https://community.anviz.com/u/Gil)\ **Replies:** 1\ **Last updated:** [April 18, 2025, 5:16am UTC](https://community.anviz.com/t/mi-cx2-tiene-internet-pero-no-se-conecta-con-el-servidor/2451 "2025-04-18T05:16:14Z")
Necesito ayuda mi CX2 no hace conexión con la nube --- ## [EP300 PRO Wifi?](https://community.anviz.com/t/ep300-pro-wifi/2254)
**Author:** [@abazcu04](https://community.anviz.com/u/abazcu04)\ **Replies:** 3\ **Last updated:** [February 18, 2025, 7:09am UTC](https://community.anviz.com/t/ep300-pro-wifi/2254 "2025-02-18T07:09:45Z")
Hola, tenemos el dispositivo EP300 PRO con el firmware: V03.46.BR y S/N: 0730200023380108. Es posible que el dispositivo venga sin wifi? o hace falta actualización de firmware? El vendedor decia explicitamente que el d… --- ## [Integration Help – Syncing Access Codes with C2 KA Keypads and SC011 Controller](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350)
**Author:** [@Palacios\_Verano](https://community.anviz.com/u/Palacios_Verano)\ **Replies:** 1\ **Last updated:** [February 17, 2025, 2:28am UTC](https://community.anviz.com/t/integration-help-syncing-access-codes-with-c2-ka-keypads-and-sc011-controller/2350 "2025-02-17T02:28:14Z")
Hello everyone, We are working on integrating our SaaS platform, with an Anviz access control system for one of our clients. They have C2 KA keypads and an SC011 control board installed. The Challenge Our goal is to sy… --- ## [T5 Pro Mini USB Connection](https://community.anviz.com/t/t5-pro-mini-usb-connection/2114)
**Author:** [@rfernandez](https://community.anviz.com/u/rfernandez)\ **Replies:** 8\ **Last updated:** [February 12, 2025, 7:59am UTC](https://community.anviz.com/t/t5-pro-mini-usb-connection/2114 "2025-02-12T07:59:41Z")
Hi, I’m trying to reset my T5 Pro and managed to add it on CrossChex Application using mini USB connection, but once I synchronize time, it gives me error “Failed to retrieve terminal type” I used to follow the instru… --- ## [Anviz M7 Palm Webinar US #2: Key Features and Benefits of Palm Vein Technology](https://community.anviz.com/t/anviz-m7-palm-webinar-us-2-key-features-and-benefits-of-palm-vein-technology/2332)
**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\ **Replies:** 0\ **Last updated:** [February 10, 2025, 3:38am UTC](https://community.anviz.com/t/anviz-m7-palm-webinar-us-2-key-features-and-benefits-of-palm-vein-technology/2332 "2025-02-10T03:38:32Z")
Join the Anviz team for an insightful webinar on the development and current state of palm vein recognition technology! Detailed Youtube Video Link In this session, we have explored the evolution of biometric soluti… --- ## [Excellent Usage by Anviz M7 Palm Vein Customers](https://community.anviz.com/t/excellent-usage-by-anviz-m7-palm-vein-customers/2261)
**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\ **Replies:** 0\ **Last updated:** [January 10, 2025, 7:49am UTC](https://community.anviz.com/t/excellent-usage-by-anviz-m7-palm-vein-customers/2261 "2025-01-10T07:49:02Z")
From interactive webinars to hands-on usage with our global partners, we’ve been working closely with security professionals to perfect the M7 Palm experience. Our partners have been putting this innovative palm vein … --- ## [Anviz Officially Launches OSDP-Enabled Access Control Solution](https://community.anviz.com/t/anviz-officially-launches-osdp-enabled-access-control-solution/2216)
**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\ **Replies:** 0\ **Last updated:** [December 13, 2024, 9:59am UTC](https://community.anviz.com/t/anviz-officially-launches-osdp-enabled-access-control-solution/2216 "2024-12-13T09:59:41Z")
Anviz (a business unit of Xthings Group, Inc.) has officially launched an OSDP (Open Supervisory Device Protocol)-enabled access control solution. Our goal is simple: improve the shortcomings of legacy access control … --- ## [The Evolution of Biometric Security: From Fingerprints to Palm Veins](https://community.anviz.com/t/the-evolution-of-biometric-security-from-fingerprints-to-palm-veins/2087)
**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\ **Replies:** 0\ **Last updated:** [October 23, 2024, 8:55am UTC](https://community.anviz.com/t/the-evolution-of-biometric-security-from-fingerprints-to-palm-veins/2087 "2024-10-23T08:55:23Z")
In today’s world, security is more important than ever. As technology evolves, so do the threats we face, and the solutions to protect us need to keep pace. Enter biometrics , the science of recognizing people based o… --- ## [Sensitive Information Was Leaked and Sold on Telegram!](https://community.anviz.com/t/sensitive-information-was-leaked-and-sold-on-telegram/2053)
**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\ **Replies:** 0\ **Last updated:** [October 11, 2024, 9:33am UTC](https://community.anviz.com/t/sensitive-information-was-leaked-and-sold-on-telegram/2053 "2024-10-11T09:33:12Z")
The Alarming Reality of Biometric Data Leaks Imagine this: you’ve entrusted your identity to what you believed was the latest and most secure technology—biometric recognition systems. But one day, you hear a piece of… --- ## [Anviz Joins Hands with Key Partner Solotec at the ESS+ International Security Fair To Showcase Advanced Total Access Solution](https://community.anviz.com/t/anviz-joins-hands-with-key-partner-solotec-at-the-ess-international-security-fair-to-showcase-advanced-total-access-solution/1992)
**Author:** [@Anviz-Marketing-Mia](https://community.anviz.com/u/Anviz-Marketing-Mia)\ **Replies:** 0\ **Last updated:** [September 19, 2024, 7:03am UTC](https://community.anviz.com/t/anviz-joins-hands-with-key-partner-solotec-at-the-ess-international-security-fair-to-showcase-advanced-total-access-solution/1992 "2024-09-19T07:03:46Z")
Colombia, August 21 to 23, 2024 - Anviz, together with its key partner Solotec, participated in the 30th ESS+ International Security Fair, the most international and comprehensive security fair in Latin America, Centr… --- ## [Why is scheduling record analysis for anviz time record not showing for 2024 but shows for 2023](https://community.anviz.com/t/why-is-scheduling-record-analysis-for-anviz-time-record-not-showing-for-2024-but-shows-for-2023/1707)
**Author:** [@atoagustyn](https://community.anviz.com/u/atoagustyn)\ **Replies:** 1\ **Last updated:** [March 19, 2024, 2:26pm UTC](https://community.anviz.com/t/why-is-scheduling-record-analysis-for-anviz-time-record-not-showing-for-2024-but-shows-for-2023/1707 "2024-03-19T14:26:14Z")
Anytime I run a report for 2023 everything for scheduling analysis records shows fine but when I do same for 2024 the scheduling analysis records shows blank. --- ## [Se desconfigura ID de dispositivo y se pierde lista de usuarios](https://community.anviz.com/t/se-desconfigura-id-de-dispositivo-y-se-pierde-lista-de-usuarios/1613)
**Author:** [@eddaroza](https://community.anviz.com/u/eddaroza)\ **Replies:** 2\ **Last updated:** [February 7, 2024, 3:16am UTC](https://community.anviz.com/t/se-desconfigura-id-de-dispositivo-y-se-pierde-lista-de-usuarios/1613 "2024-02-07T03:16:19Z")
Buen dia tengan todos usted… Espero me puedan ayudar con un problema que presento en mi implementacion, tengo algunos lectores biometricos modelo OA1000 Mercury Pro 2k, en los que espontaneamente se desconfigura el ID d… --- ## [CrossChex Mobile APP V1.3.0](https://community.anviz.com/t/crosschex-mobile-app-v1-3-0/133)
**Author:** [@Felix\_Anviz](https://community.anviz.com/u/Felix_Anviz)\ **Replies:** 6\ **Last updated:** [November 27, 2023, 2:54pm UTC](https://community.anviz.com/t/crosschex-mobile-app-v1-3-0/133 "2023-11-27T14:54:09Z")
The Early Access User can now download the next generation CrossChex Mobile APP (V1.3.0) to enjoy new features below: Add User APP Account Register Function to improve your app’s security. Support the new FaceDeep 3 an… --- ## [125 khz and 13.56 mhz](https://community.anviz.com/t/125-khz-and-13-56-mhz/1490)
**Author:** [@expoweb](https://community.anviz.com/u/expoweb)\ **Replies:** 1\ **Last updated:** [November 20, 2023, 2:15pm UTC](https://community.anviz.com/t/125-khz-and-13-56-mhz/1490 "2023-11-20T14:15:06Z")
Good evening, I buy Anviz M7 and M3Pro, with card 125 khz I don’t have problem to open the door but if with cards 13.56 mhz the keypad don’t send impulse to open the door. I use CrossChex how software. Please can you hel… --- ## [Erro de registos](https://community.anviz.com/t/erro-de-registos/1461)
**Author:** [@joaoazevedopires2016](https://community.anviz.com/u/joaoazevedopires2016)\ **Replies:** 1\ **Last updated:** [November 6, 2023, 2:22pm UTC](https://community.anviz.com/t/erro-de-registos/1461 "2023-11-06T14:22:56Z")
Ola, Eu faço o registo no anviz A series mas só ao fim de varias vezes a registar é que me aparece 1 no software, alguem me sabe dizer o que podera ser isto? Obrigado --- ## [T5 Pro doesn't being detected by Crosscheck](https://community.anviz.com/t/t5-pro-doesnt-being-detected-by-crosscheck/1017)
**Author:** [@drubio.paytech](https://community.anviz.com/u/drubio.paytech)\ **Replies:** 11\ **Last updated:** [July 7, 2023, 2:26pm UTC](https://community.anviz.com/t/t5-pro-doesnt-being-detected-by-crosscheck/1017 "2023-07-07T14:26:06Z")
Hi, I’m having a problem with a T5 Pro, it wasn’t detected by crossheck but the computer did recognize as an unknown device, so, is there someway to restore to default settings through a firmware update or downgrade? Wh… --- ## [Employee Name - Maximum Length](https://community.anviz.com/t/employee-name-maximum-length/1195)
**Author:** [@gary.williams](https://community.anviz.com/u/gary.williams)\ **Replies:** 2\ **Last updated:** [July 6, 2023, 7:46am UTC](https://community.anviz.com/t/employee-name-maximum-length/1195 "2023-07-06T07:46:23Z")
We are working with a C2 Pro via the DLL API - is it possible to change the max length of Employee Name? The documentation suggests it can be 10,20 or 64 bytes, but it seems to be set at 20 and we would like to increase… --- ## [How to remove the Device Write Protected (ANVIZ VF30)](https://community.anviz.com/t/how-to-remove-the-device-write-protected-anviz-vf30/1188)
**Author:** [@may052179](https://community.anviz.com/u/may052179)\ **Replies:** 6\ **Last updated:** [June 21, 2023, 9:00am UTC](https://community.anviz.com/t/how-to-remove-the-device-write-protected-anviz-vf30/1188 "2023-06-21T09:00:13Z")
I am the 2nd owner of this device, please help me how to remove the write protect and to change the admin ID and PW, and the device can’t connect to my PC using LAN and USB --- ## [Cannot Connect to T&A machine in Anviz ep300 pro](https://community.anviz.com/t/cannot-connect-to-t-a-machine-in-anviz-ep300-pro/1109)
**Author:** [@itsmyemail01](https://community.anviz.com/u/itsmyemail01)\ **Replies:** 5\ **Last updated:** [May 15, 2023, 12:56pm UTC](https://community.anviz.com/t/cannot-connect-to-t-a-machine-in-anviz-ep300-pro/1109 "2023-05-15T12:56:36Z")
i cannot conect my anviz ep300 pro with crosschex standard. It shows cannot connect to T@A machine. --- ## [M5 Plus Outdoor Keyless Solution in Mexico](https://community.anviz.com/t/m5-plus-outdoor-keyless-solution-in-mexico/96)
**Author:** [@Leonardo\_Anviz](https://community.anviz.com/u/Leonardo_Anviz)\ **Replies:** 2\ **Last updated:** [April 26, 2023, 1:21pm UTC](https://community.anviz.com/t/m5-plus-outdoor-keyless-solution-in-mexico/96 "2023-04-26T13:21:37Z")
Hi there, Here I´m sharing pictures the opinion of another interesting story from a very satisfied customer in Jalisco, Mexico. At a first moment, customer had difficulties with a fingerprint reader from another bra… --- ## [Anviz Biometric Access Control Secured the Largest Frozen Food Supplier in Argentina](https://community.anviz.com/t/anviz-biometric-access-control-secured-the-largest-frozen-food-supplier-in-argentina/415)
**Author:** [@Hannah\_Anviz](https://community.anviz.com/u/Hannah_Anviz)\ **Replies:** 0\ **Last updated:** [July 22, 2022, 6:15am UTC](https://community.anviz.com/t/anviz-biometric-access-control-secured-the-largest-frozen-food-supplier-in-argentina/415 "2022-07-22T06:15:03Z")
Hi! New Case Study Released: Anviz Biometric Access Control Secured the Largest Frozen Food Supplier in Argentina See why C2 Slim is used in the largest frozen food plant in Argentina. Read more and download the PDF: … [Next page](https://community.anviz.com/tag/access-control/104.md?match_all_tags=true&page=1&tags%5B%5D=access-control)