Hi, I have several EP300PROs and I need some information:
- Is it possible to delete the registered stamps?
- after resetting the device I lost the Italian language, how can I restore it?
- where can i find the SDKs?
- Are there communication libraries available for Android as well as Windows?
- Is there documentation on the TCP/IP communication protocol used by the time attendance?
- Is there a complete manual available?
Hi @alberto.balducci and @Tibor
It´s possible to delete the stamps/records by the CrossChex Standard software, or SDKs
We do have SDKs for Windows and Linux, unfortunately Android is not available yet.
Hi @Tibor and @Leonardo_Anviz ,
thank you for the answer,
- I need to delete the record
- Italian is not present in the available languages, but it was there before resetting it
3-4-5. Thanks, I try it
6 I look for manual of device, I found other manuals, I think for the EP300 non-pro model
We have applications in the android or cloud environment and not just windows that should be able to connect to your device.
In order to be able to independently develop versions deployable on different OSes, I need to know the documentation of the TCP/IP communication protocol with which the dll communicates with the EP300PRO, so as to be able to reproduce all the interactions directly in .NET Core, completely bypassing the dll.
It’s possible ?
I believe the steps above are valid for almost all devices. But i have a question regarding W1 Pro.
After pressing “Clear all attendance records” in Crosschex Standard in fact it cleans all records and i can’t download them anymore. Then, if i go to the terminal web server interface i still see records in the “Record List” menu option. Are these W1 Pro devices storing the same data in different storage compartments? If yes, how does this affect the device storage capacity?
Hi @alberto.balducci , we do have Linux SDK, Windows SDK and also Cloud APIs,. We don´t have Android SDK but we have customers which already developed other OS applications, for example web based systems … Here I share our SDK link so you can check all the details
The records you see on the web browser will not affect the device´s memory.
When we delete the records, we inform the system that memory space can be used, in other words, it´s stays in the device memory in a “available space”, so when you fill it with other new records, they will be replaced and overwritten…
Let me know if it´s clear to you.
Ok, that explains why i keep seeing them
Hello. did u find the solution for restoring Italian language on EP300 pro after reset?