Access Violation 004099786 Error


I get the error of “Access violation 004099786” with CROSSCHEX v 5.0 as below.
Once this error appears, we need to close the app and it has been constant.
The client´s OS is Windows 10.
Is there any way to solve this?


Thank you

Hi @Rolando apparently may be something wrong with the database…

Have you tried uninstall and reinstall the software?

The problem persists?

Edit: Is this a new database, or did you migrate from previous version (4.3.17 for example)?

Hi Leonardo,

The database was migrated from previous version.

Kind regards,

How about reinstall software? Does it persist?