Hi, i have problems to upload templates on the 5.0.3 version, i tried to add a new employee from pc, but the platform doesnt upload the info to the face5 or face3 we have. only works if i add the employee on the devices from usb or manually on each device.
Hi, Lamelza
Could you please share the device info, including the SN and firmware version？
It seems to be an compatibility issue with the CrossChex Standard.
Zac
Hi, i could find the solution on this foro. it was that the employee was not authorized on the dispositive.