CrossChex Cloud remove device

Hello,

I replaced our W1 Pro device and added it to CrossChex Cloud, how can i remove the old one?

Thanks and regards
Sergio

Hi,

Please share your company ID. We’ll remove it for you.

Hi Sarah,

Thanks for your support.
The company id is 310001098

Regards
Sergio

Dear Sarah,

I am also facing the same problem as I also want to remove my old W1 Pro device form my CrossChex Cloud Account. Can you please help me in removing the device.

Hi @ahmed.ilahi86 ,

Please share your company ID.

Dear Sarah,

Thanks for your reply and sorry for me replying you late. Please note Company ID 210000413. I want to remove two devices from my account, name of devices to be removed are W1 & W1-MHP

They’ve been removed.