CrossChex Cloud remove device


I replaced our W1 Pro device and added it to CrossChex Cloud, how can i remove the old one?

Thanks and regards


Please share your company ID. We’ll remove it for you.

Hi Sarah,

Thanks for your support.
The company id is 310001098


Dear Sarah,

I am also facing the same problem as I also want to remove my old W1 Pro device form my CrossChex Cloud Account. Can you please help me in removing the device.

Hi @ahmed.ilahi86 ,

Please share your company ID.

Dear Sarah,

Thanks for your reply and sorry for me replying you late. Please note Company ID 210000413. I want to remove two devices from my account, name of devices to be removed are W1 & W1-MHP

They’ve been removed.