CX3 Unable to create reports

Hello,

I recently purchased a CX3. I already setup my the schedule and put the workers’ names in it. I am trying to export the report, I’m following the instructions and I’m using a USB drive dedicated to only that, however, every time I hit export it says its doing it but when I plug the USB drive in the computer, it’s empty. Is there something wrong with my machine or do I need to upgrade the firmware?

Firmware version: 0.346.D8_01_38_dark

Hi @Orta,

Can you tell me what kind of USB drive are you using? Is it a brand (Kingston etc.) or noname? Which size of it (GB)? Does it format to FAT32?