After poweroutage our Anviz t5 Pro get blinking and don’t reads cards and users. Tried cleanup data and restore to factory. Please anyone get similar problem?
My current firmware version is 05.05.A1 but could not find any updated version.
Hi Leonardo, Thank you! firmware already upgraded.
Please how can i factory reset the device? after changing mode from server to client cannot see it in crosscheck anymore. Tried with reset button and with poweroff while pushing reset button. Some black magic for this?
Thank you for your detailed explanation. The problem is that i cannot list it from USB at crosscheck > adding devices. Discover cannot find this T5 pro. USB communication seems ok since i could upgrade firmware without problems and device is being shown as mounted on laptop. Is there any way to perform hard-reset to device?
Hi Leonardo, It worked! really thank you very much! This is a near real time top notch support!
Current working firmware is 06.22.A1 and it seems work good with our T5 Pro. Will wait some days before update all other ones.
After upgrade firmware, the annoying race condition where the unit get in programing mode (blinking blue) after power outage seems fixed.