Anviz W1: Can't change Cloud IP from web interface

Hi, when i try to change the url in the cloud section of the webserver interface, it fails. After i press submit the session closes:


Both the new and the old adresses are working correctly.

@Sarah_Anviz can you please check this topic? Thanks a lot!

Hi @ruben,
What’s the firmware? Is it the latest version?


I think so, here is a screenshot:



I sent you a firmware to update via message. Please kindly check.

Hi Sarah,

It says “version fail” and does not update. It is an Anviz W1, not a w1 pro.

¿Any other solution avaliable? Thanks