I mistakenly flashed an Anviz firmware onto a Bio-Office TC350 hardware variant. The application works but the keyboard matrix is completely scrambled. I need the original Bio-Office TC350 Version 1.63 binary patch file to restore layout functionality via forced upgrade.
The vendor closed business and can’t be contacted.
Thanks
Dear @Omnia_Expert_Service
After reviewing your query, we regret to inform you that the TC350 is a discontinued and legacy Anviz model. The product is no longer in production, and we currently do not provide firmware, service, or technical support for this model.
Therefore, we are unable to provide the requested firmware or further troubleshooting support for the TC350.
Considering the age and discontinued status of the product, we recommend upgrading to a current Anviz model. This will provide access to the latest features, improved performance, current software compatibility, and ongoing technical support.
If you share your current application and requirements, we would be happy to recommend a suitable replacement model.
For more guidance, you can reach our Technical Support Team on support@anviz.com.
Thank you for your understanding and cooperation.
Best Regards,