Hi, we have 3 Facepass 7 Pro. They used to work relatively well, but for some time now we have been having problems with facial recognition. Is there some firmware update that we could test?
The firmware that we are using is 03.76.C9-M-ARF-MI, and the SN of the unit that we will use to test is 1770200023070018.
Thank you.
Hi, I have Facepass 7 Pro and also have face recognition problem, even when I try to do face roll, but after reboot the device is functioning well
My firmware is 03.76.B6_dark_BT107
Thank you in advance for your help
Hi, fabio
You could try the firmware (03.76.CP) below.
For this facial recognition issue, it would be of great help if you can offer more details.
Zac