W1 C Mifare reader

General Questions
1

Hi ,

We have problem with ANVIZ W1C device…

Problem is on MIFARE reader…

Device work and all other options work good…

After some time (Every 1-2 days).When I swipe the card, I get the sound failed

And don’t want to read my card or any other previously added…

When i restart device, my card and other cards work fine…

FW Version : 03.52.AX

BRs ,

Nermin

2

Hi @systechdoo ,
We checked that you also submitted a ticket #03056 and we already replied to it. Kindly let me know if you didn’t receive.

1 Like
3

Hi Sarah ,

Can you send it again, i don’t see any e mail for this ticket #03056 in my inbox.

Thank you

BRs ,

Nermin Omerović

4

Sure. I sent it again. Did you receive?

1 Like
5

Yes , thank you Sarah.