Cannot Connect to T&A machine in Anviz ep300 pro

i cannot conect my anviz ep300 pro with crosschex standard. It shows cannot connect to T@A machine.

Hi @itsmyemail01

There can be several different reasons, please contact your local provider, or email as at

Our team will troubleshoot the possible causes with you


i submitted my trouble ticket. I hope to get some help.

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let me know here if you don´t receive any reply


It has been more than one day and I did not received any reply from the team. Can you help me pls

Hi @itsmyemail01

No news yet?

Did you receive a ticket number? Please share to me, I will check internally.