Hi
Please Help that we cannot download the record report
We are from Indonesia
Thanks & Regards,
Denny
1 Like
Good day ;
What management do you use in your project (Crosschex std or Crosschex cloud), likewise tell us what terminal model you use.
Stay tuned .
Kind regards.
Hi @henry.santana … I have same problem after upgraged to the latest version. FYI, my office is using EP300 model. When i click new record, the pop up is ‘value must be between 1 and 2147483647’. I cant understand what it is. Please help. Thanks.
Hi @nadzeron
If you are using our previous family EP300 (not EP300 PRO), I would recommend you use the software version 4 or below, as our new family models has some differences on the communication protocol.
As a test, please install 4.3.18 and have a try… Let me know if problem persists: