Have you ever encountered an issue where the device can recognize you but fails to grant you the pass? Your name is in red, but the door won’t open.
You can check the tutorial video below on how to perform the Live Detection Calibration on Face series devices, including FacePass7 Pro, FaceDeep3, and FaceDeep5.
Download: Live Detection Calibration
How to perform:
#1 Download and print the calibration sheet in 4A paper
#2 Press “000012” and “Enter” to load the calibration page
#3 Put the sheet in the red square on the device screen.
#4 Put the sheet in the red square on the device screen again
#5 Finish and exit the calibration page
If you still can’t solve the issue by the Calibration, please feel free to contact our support team at support@anviz.com.
Best Regards,
Anviz Support Team