Dear All
I am currently facing a new issue with my CrossChex Standard and W1 Pro setup.
I noticed that clock-ins at a certain time dosn’t reflect in the CrossChex Standard Database even though I am seeing the record when I log into the terminal.
Kindly assist.
Thank you for your query. Please download the record from the device before check the record by search in Crosschex Standard.
Hi Sarah,
Is it possible to have a quick remote session to look into this?
Dear,
If you want a remote session, please send you AnyDesk account and available time to support@anviz.com
We could arrange and check out the issue for you.
BR,
zac