hola buenas , alguien me puede ayudar a saber donde descargar el firmware de el siguiente modelo MB560 , gracias de antemano
Hello, joseph
No estoy seguro de si este dispositivo MB560 es de Anivz o no. ¿Podrías compartir el número de serie del dispositivo?
Saludos cordiales,
Zac
el dispositivo es un reloj control, el numero de serie es el siguiente: COVI215360433
Hola, Joseph.
Parece que no es un dispositivo de Anviz. Lamentamos no poder ayudarte.
Zac
Hi!
I have many FaceDeep 5 IRT with these info
@Technical_Anviz Can you send me the last firmware for them?
Hello, mikeldecarlos
May I know what issues you have encountered with the FaceDeep5 IRT device?
As seen from the device info, the device is a little old, and we don’t recommend you upgrade to the latest version.
You can try upgrading to the below version (03.72.AQ).
Zac
I am looking for the latest firmware for my c2c pro recorder
Serial Number 0760200022370122
Kernel Ver. ge55fc68_W02
File System Ver. 01.A8.01
Hello, szkudlarz.lukasz
Please offer the device firmware info. What’s the device’s current firmware?
Zac
I have the the CX7. Is there a firmware update for this? I am on currenty 03.76.CA_01_38-M-ARF-MI. The serial number is 1840100024210163 and the kernel ver is g700781d_W02.
Hello, bcarter
It seems that you want to update the firmware for the sake of Cloud setup.
As I replied before, you don’t need to upgrade the device to access the Cloud. However, if you insist, you can try upgrading to the firmware (03.76.CT_01_38) below.
https://drive.google.com/drive/folders/1NwkysZrld8LKg_GjzBjWm5_AH2zTg3A0?usp=drive_link
Best regard,
Zac
Hello, @Technical_Anviz
Request for the latest firmware. My device is FacePass 7 Pro I have some issues with face recognitions and face roll during first registration, after reboot everything is fine for a while
Thank you in advance
Hello, my friend.
For devices with the firmware suffix(_BT107), they can’t be upgraded to our latest version of firmware directly.
Please upgrade to the firmware (03.76.BQ_BT107)below first. This firmware is pretty large, so you need to upgrade it by a flash driver
You can refer to: https://help.anviz.com/hc/en-us/articles/25319653534617-How-to-Update-Firmware-via-USB-Flash-Drive
After you upgrade to this firmware, you can proceed with other newer firmware then.
I have attached the firmware (03.76.CP) below.
Zac
Hello, Zac
Unfortunately, during 1st USB update (large firmware 03.76.BQ_BT107) I have an error “Version number mismatch”
I tried to enter force update mode by this manual https://www.youtube.com/watch?v=brwsnY7ifpA but I wasn’t be able even enter this mode.
Can you help me please to solve it
Thank you in advance
Andrew